View original (French)

Trojan impossible to remove!

Solved
Gridouu Posted messages 3 Status Member -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello everyone,

I have been infected for several days with various trojans. No matter what I try, I can't seem to remove them. My Windows Defender antivirus detects them but can't remove them. I have been denied access to the infected folders and files.
I tried with Unlocker, command line, known antimalware, antivirus, in safe mode, and by using a Linux partition.

I am reaching out for your help to find a solution. My PC is running so slow

Here are the 3 files from the FIRST analysis
https://pjjoint.malekal.com/files.php?id=20180221_l15l11d14z5b11
https://pjjoint.malekal.com/files.php?id=FRST_20180221_m10v11o15x9i9
https://pjjoint.malekal.com/files.php?id=20180221_r12e6o14p6u14

and the ZHPDiag analysis
https://pjjoint.malekal.com/files.php?id=20180221_g7s13v11y13d10

thank you in advance

2 answers

  1.
    guiguilamisere Posted messages 50 Status Member 7
     
    Hello,
    Trojans are very difficult to remove.
    Try to find the infected files and change their extensions (like (infected file name).DSJFG92 but not with system folders)
    You can also go to the task manager and send us a screenshot of all the running programs.
    6
0
  • Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712 > Gridouu
     
    The correction is empty.

    Place the FRST program on the desktop
    open the Notepad
    paste the script given above
    save the file on the desktop under the name fixlist.txt
    Restart FRST then Fix.
    0
  • Gridouu
     
    That's what I just did. The content is still empty.
    0
  • Gridouu
     
    Results of Farbar Recovery Scan Tool (x64) Version: 21.02.2018
    Executed by Ingrid (21-02-2018 21:28:01) Run:2
    Executed from C:\Users\Ingrid\Desktop
    Loaded profiles: Ingrid & postgres (Available profiles: Ingrid & UpdatusUser & postgres)
    Boot Mode: Normal
    ==============================================

    fixlist content:




    = = = = F i n d e F i x l o g 2 1 : 2 8 : 0 1 = = = =
    0
  • Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712 > Gridouu
     
    still not right.
    0