USB DISCONNECTS AFTER A WHILE

Popolou69 Posted messages 24 Status Membre -  
didmed Posted messages 2654 Registration date   Status Membre Last intervention   -
Hello,
On my computer, I have 4 USB ports at the back, 2 at the top, and 2 at the bottom; the two at the bottom recognize the device I connect, but after a certain time, it disconnects unexpectedly, so I never use them.... Where could this come from???? Thank you for your answers....popolou

Configuration: Android / Chrome 64.0.3282.137

2 réponses

didmed Posted messages 2654 Registration date   Status Membre Last intervention   844
 
Hello

This may come from the power options of the USB ports
- Go to Control Panel
- Then to Device Manager
- Expand Universal Serial Bus Controllers
- Double click on Root Hub USB then open the Power Management tab
- Uncheck (if checked) the box Allow the computer to turn off this device to save power then OK, OK etc...

This will allow the USB ports to be powered constantly
Also applicable for Generic USB Hub or a USB 3.0 Hub or even the Ethernet network card or wifi (prevents cutting off power to these devices in order to "save energy")

@ +

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If you need anything, just let me know!...
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Popolou69 Posted messages 24 Status Membre 1
 
Thank you, thank you very much, I would never have found these two USB keys that disconnect after a while on my own, it was annoying... thanks again ......popolou
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Popolou69 Posted messages 24 Status Membre 1
 
Hello, false alarm after all. I worked on a USB stick and a camera today, it worked well, and tonight I wanted to start again and now nothing, nothing on the two lower ports. I double-checked in the power management, the boxes are unchecked as I did before, I don't understand. Could there be something else? If you can help me again, thank you, thank you.
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Popolou69 Posted messages 24 Status Membre 1
 
Hi, I'm back for my little problem that I still haven't solved. I wrote two texts, but no one is responding. After about an hour, the USB disconnects, and I don't know where that comes from. I checked the boxes again, and they are unchecked. If you can help me once again, thank you.
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didmed Posted messages 2654 Registration date   Status Membre Last intervention   844
 
Hi,
well, I can't really see what might happen now, sorry.
Keep asking...

A-1-2-C-4
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