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0x800704c7

lipilipi54 -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello,

I have tried 20 attempts to update Windows 10 1709. It doesn't work.
The error 0x800704c7 has been mentioned.
What should I do?

Thank you

2 answers

  1.
    nadellen Posted messages 11941 Registration date   Status Member Last intervention   7 355
     
    Hello
    translated from a Google article
    I suspect that some applications may create conflicts during the process or corrupted system files will be the reason for the failure.

    I suggest you try the methods below and see if it helps.

    Method 1:

    I suggest running the hardware and devices troubleshooter by connecting your external drive and checking if it helps you.

    1. Click on the search bar next to the Start menu.

    2. Type "Troubleshoot" without quotes and click on Troubleshoot.

    3. Click on View all in the left panel of the screen.

    4. Click on Hardware and Devices.

    5. Click Next and follow the instructions to launch the troubleshooter.

    Method 2:

    Run the DISM (Deployment Image Servicing and Management) tool as follows.

    1. Open an elevated command prompt. Press WinKey + X, click on Command Prompt (Admin).

    2. Type the following command and press Enter. The command operation may take several minutes.
    dism.exe /online /cleanup-image /scanhealth

    3. After receiving the message "The operation completed successfully," type the second command and press Enter. This will take some time to finish.
    dism.exe /online /cleanup-image /restorehealth

    Important: When you run this command, DISM uses Windows Update to provide the files needed to fix the corruptions.

    I also suggest checking the Microsoft article below and see if it helps you.

    Back up and restore your files https://support.microsoft.com/en-us/windows/backup-and-restore-in-windows-10-352091d2-bb9d-3ea3-ed18-52ef2b88cbef
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  2. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
     
    Hello,

    Manually install the Windows 10 Fall Creators Update 1709 using the Media Creation Tool, see:
    - https://www.malekal.com/telecharger-installer-windows-10-fall-creators-update-version-1709/
    - https://www.commentcamarche.net/faq/48417-windows-10-1709-installer-la-mise-a-jour-windows-10-fall-creators-update

    and if it crashes:

    You should provide the content of the error logs.

    Display hidden and system files.

    then:

    check if in these folders, you have a setupact.log and setuperr.log file
    C:\$Windows.~BT\Sources\Rollback
    C:\$Windows.~BT\Sources\Panther

    Send them to https://pjjoint.malekal.com
    Post the links here

    --
    Please press a key to continue the disinfection...
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