Uninstallation impossible
Solved
SuperPat
-
Jolebarjo -
Jolebarjo -
Hello,
After successfully installing an old game designed for machines running Windows 95 to XP, "Syberia 1", on Windows 10, I am now having trouble uninstalling it.
Whether I go through the classic "Control Panel" or "Settings/Apps & Features", I end up with the same result. A box appears with the message "Error extracting support files: Fatal error".
Has anyone else encountered the same issue? What is the solution? The application that is supposed to uninstall the program is "InstallShield Wizard".
Thank you in advance.
Configuration: Windows / Firefox 56.0
After successfully installing an old game designed for machines running Windows 95 to XP, "Syberia 1", on Windows 10, I am now having trouble uninstalling it.
Whether I go through the classic "Control Panel" or "Settings/Apps & Features", I end up with the same result. A box appears with the message "Error extracting support files: Fatal error".
Has anyone else encountered the same issue? What is the solution? The application that is supposed to uninstall the program is "InstallShield Wizard".
Thank you in advance.
Configuration: Windows / Firefox 56.0
1 answer
-
Hello,
Try uninstalling in safe mode
https://support.microsoft.com/fr-fr/windows/d%C3%A9marrer-votre-ordinateur-en-mode-sans-%C3%A9chec-dans-windows-10-92c27cff-db89-8644-1ce4-b3e5e56fe234
with IObit Uninstaller portable: https://portableapps.com/apps/utilities/iobit_uninstaller_portable
--
See you
Patricia
