HP printer error message
Alec1904
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Alec1904 Posted messages 6 Status Membre -
Alec1904 Posted messages 6 Status Membre -
Hello,
I use an HP LaserJet Pro printer with a Windows 7 PC equipped with Word 2007 at work.
My problem is that the message pcl xl warning illegalmediasource prints every time I print an envelope from Word using mail merge.
I would like to know if it is possible to prevent this.
Thank you in advance for your responses.
Configuration: Windows / Firefox 55.0
I use an HP LaserJet Pro printer with a Windows 7 PC equipped with Word 2007 at work.
My problem is that the message pcl xl warning illegalmediasource prints every time I print an envelope from Word using mail merge.
I would like to know if it is possible to prevent this.
Thank you in advance for your responses.
Configuration: Windows / Firefox 55.0
5 réponses
Hello,
HP Universal Printing PCL 6 property panel, go to 'general' then to 'print options'
Enable the function: Send true type as Bitmap
HP Universal Printing PCL 6 property panel, go to 'general' then to 'print options'
Enable the function: Send true type as Bitmap
Alec1904
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And where can I find the "HP Universal Printing PCL 6 property panel"? Because I've looked everywhere in the printer properties and haven't found anything like that :(
jeannets
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Hello,
1° It's very simple. Just go to the HP Universal Printing PCL 6 properties panel, then to 'general' and then to 'print options'
Enable the function: Send true type as Bitmap
That's all
2° In the print preferences (select Control Panel, Devices and Printers, right-click), select the Paper / Quality tab and change the "Source is" to "Automatically select printer". The problem is probably that you don't have a paper tray for those envelopes, also check the Word settings... Or the envelope format is American and not French in centimeters.
1° It's very simple. Just go to the HP Universal Printing PCL 6 properties panel, then to 'general' and then to 'print options'
Enable the function: Send true type as Bitmap
That's all
2° In the print preferences (select Control Panel, Devices and Printers, right-click), select the Paper / Quality tab and change the "Source is" to "Automatically select printer". The problem is probably that you don't have a paper tray for those envelopes, also check the Word settings... Or the envelope format is American and not French in centimeters.
jeannets
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Here it is, that's it https://support.hp.com/en-us/document/c05170887
you go to the "General" tab and follow from there.
you go to the "General" tab and follow from there.
jeannets
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Join a screenshot of what you have ... it would be more positive..