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4 réponses
Salut,
Génère le journal Windows Update : https://www.malekal.com/recuperer-windowsupdate-log/
Envoie le sur https://pjjoint.malekal.com
Donne le lien ici.
Génère le journal Windows Update : https://www.malekal.com/recuperer-windowsupdate-log/
Envoie le sur https://pjjoint.malekal.com
Donne le lien ici.
il y a plein d'erreur dont des erreurs de connexion
2017/07/26 09:41:17.6461543 488 3448 Misc StatusCode for transaction returned from WinHttpQueryHeaders is 304
2017/07/26 09:41:17.6719320 488 3448 Misc Failed to obtain 7971F918-A847-4430-9279-4A52D1EFE18D redir Regulation (Enhanced) URL, error = 0x80245002
2017/07/26 09:41:17.6729589 488 3448 Misc Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Regulation URL: https://fe2.update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx""
2017/07/26 09:41:17.6729961 488 3448 DownloadManager Regulation server path: https://fe2.update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
2017/07/26 09:41:17.6843283 488 3448 Misc Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Client/Server URL: https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx""
017/08/04 10:33:22.2684079 560 2876 Handler CBS called Progress with state=0, ticks=215, total=1000
2017/08/04 10:33:22.2684613 560 2876 Handler CBS called Progress with state=0, ticks=225, total=1000
2017/08/04 10:33:22.2685167 560 2876 Handler CBS called Progress with state=0, ticks=235, total=1000
2017/08/04 10:33:22.2685683 560 2876 Handler CBS called Progress with state=0, ticks=245, total=1000
2017/08/04 10:33:22.2686238 560 2876 Handler CBS called Progress with state=0, ticks=255, total=1000
2017/08/04 10:33:22.2689836 560 2876 Handler CBS called Progress with state=0, ticks=265, total=1000
2017/08/04 10:33:22.2695514 560 2876 Handler CBS called Progress with state=0, ticks=275, total=1000
2017/08/04 10:33:22.2703418 560 2876 Handler CBS called Progress with state=0, ticks=285, total=1000
2017/08/04 10:33:22.2706980 560 2876 Handler CBS called Progress with state=0, ticks=295, total=1000
2017/08/04 10:33:30.5638923 560 2876 Handler CBS called Error with 0x80073712, <NULL>
2017/08/04 10:33:30.5639678 560 2876 Handler CBS called Terminate
2017/08/04 10:33:30.5639759 560 4924 Handler Finished staging package.
2017/08/04 10:33:30.5652535 560 4924 Handler Saved state: cCompleteIterations: 1, pt
2017/08/04 10:33:40.6606352 560 4920 DownloadManager * END * Download Call Complete Call 9 for caller UpdateOrchestrator has completed; signaling completion.
2017/08/04 10:33:44.0998764 560 4920 Shared Effective power state: AC
2017/08/04 10:33:44.0998833 560 4920 Agent Released network PDC reference for callId {6242CD29-AF71-43F3-BFE5-EB00018751C1}; ActivationID: 151
2017/08/04 10:33:44.1000803 560 660 ComApi *RESUMED* Download ClientId = UpdateOrchestrator
2017/08/04 10:33:44.1000821 560 660 ComApi Download call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2017/08/04 10:33:44.1000845 560 660 ComApi Exit code = 0x00000000; Call error code = 0x80240022
2017/08/04 10:33:44.1000848 560 660 ComApi * END * Download ClientId = UpdateOrchestrator
2017/08/04 10:33:44.1000878 560 660 Agent WU client calls back to download call {6242CD29-AF71-43F3-BFE5-EB00018751C1} with code Call complete and error 0x80073712
2017/08/04 10:33:44.1004853 560 3056 ComApi ISusInternal:: DisconnectCall failed, hr=8024000C
~~
Tente ces étapes :
1)Commence par lancer une Réparation DISM
Clique-droit sur le menu "Démarrer" puis "Invites de commandes (admin)" ou par une recherche Cortana :
https://www.malekal.com/wp-content/uploads/ouvrir-invite-commandes-administrateur-Windows10.gif
Saisir DISM /Online /Cleanup-image /Restorehealth dans la fenêtre.
(attention, il y a un espace devant chaque commande commençant par / /Online /Cleanup-image etc)
Redémarre.
2)
vide le catalogue des mises à jour
Vois ce que cela donne.
Si pas mieux, télécharge les mises à jour KB4025339 et KB4033637 qui ne s'installent pas manuellement et installe : https://www.malekal.com/telecharger-et-installer-des-mises-a-jour-de-windows-manuellement/
Veuillez appuyer sur une touche pour continuer la désinfection...
2017/07/26 09:41:17.6461543 488 3448 Misc StatusCode for transaction returned from WinHttpQueryHeaders is 304
2017/07/26 09:41:17.6719320 488 3448 Misc Failed to obtain 7971F918-A847-4430-9279-4A52D1EFE18D redir Regulation (Enhanced) URL, error = 0x80245002
2017/07/26 09:41:17.6729589 488 3448 Misc Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Regulation URL: https://fe2.update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx""
2017/07/26 09:41:17.6729961 488 3448 DownloadManager Regulation server path: https://fe2.update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
2017/07/26 09:41:17.6843283 488 3448 Misc Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Client/Server URL: https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx""
017/08/04 10:33:22.2684079 560 2876 Handler CBS called Progress with state=0, ticks=215, total=1000
2017/08/04 10:33:22.2684613 560 2876 Handler CBS called Progress with state=0, ticks=225, total=1000
2017/08/04 10:33:22.2685167 560 2876 Handler CBS called Progress with state=0, ticks=235, total=1000
2017/08/04 10:33:22.2685683 560 2876 Handler CBS called Progress with state=0, ticks=245, total=1000
2017/08/04 10:33:22.2686238 560 2876 Handler CBS called Progress with state=0, ticks=255, total=1000
2017/08/04 10:33:22.2689836 560 2876 Handler CBS called Progress with state=0, ticks=265, total=1000
2017/08/04 10:33:22.2695514 560 2876 Handler CBS called Progress with state=0, ticks=275, total=1000
2017/08/04 10:33:22.2703418 560 2876 Handler CBS called Progress with state=0, ticks=285, total=1000
2017/08/04 10:33:22.2706980 560 2876 Handler CBS called Progress with state=0, ticks=295, total=1000
2017/08/04 10:33:30.5638923 560 2876 Handler CBS called Error with 0x80073712, <NULL>
2017/08/04 10:33:30.5639678 560 2876 Handler CBS called Terminate
2017/08/04 10:33:30.5639759 560 4924 Handler Finished staging package.
2017/08/04 10:33:30.5652535 560 4924 Handler Saved state: cCompleteIterations: 1, pt
2017/08/04 10:33:40.6606352 560 4920 DownloadManager * END * Download Call Complete Call 9 for caller UpdateOrchestrator has completed; signaling completion.
2017/08/04 10:33:44.0998764 560 4920 Shared Effective power state: AC
2017/08/04 10:33:44.0998833 560 4920 Agent Released network PDC reference for callId {6242CD29-AF71-43F3-BFE5-EB00018751C1}; ActivationID: 151
2017/08/04 10:33:44.1000803 560 660 ComApi *RESUMED* Download ClientId = UpdateOrchestrator
2017/08/04 10:33:44.1000821 560 660 ComApi Download call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2017/08/04 10:33:44.1000845 560 660 ComApi Exit code = 0x00000000; Call error code = 0x80240022
2017/08/04 10:33:44.1000848 560 660 ComApi * END * Download ClientId = UpdateOrchestrator
2017/08/04 10:33:44.1000878 560 660 Agent WU client calls back to download call {6242CD29-AF71-43F3-BFE5-EB00018751C1} with code Call complete and error 0x80073712
2017/08/04 10:33:44.1004853 560 3056 ComApi ISusInternal:: DisconnectCall failed, hr=8024000C
~~
Tente ces étapes :
1)Commence par lancer une Réparation DISM
Clique-droit sur le menu "Démarrer" puis "Invites de commandes (admin)" ou par une recherche Cortana :
https://www.malekal.com/wp-content/uploads/ouvrir-invite-commandes-administrateur-Windows10.gif
Saisir DISM /Online /Cleanup-image /Restorehealth dans la fenêtre.
(attention, il y a un espace devant chaque commande commençant par / /Online /Cleanup-image etc)
Redémarre.
2)
vide le catalogue des mises à jour
Vois ce que cela donne.
Si pas mieux, télécharge les mises à jour KB4025339 et KB4033637 qui ne s'installent pas manuellement et installe : https://www.malekal.com/telecharger-et-installer-des-mises-a-jour-de-windows-manuellement/
Veuillez appuyer sur une touche pour continuer la désinfection...