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joja4950 Posted messages 409 Status Member -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello,

while downloading music with Google Chrome, I must have made a mistake, and since then I've got a search engine that's stuck, and I can't get rid of it.
I have Bitdefender antivirus, but I was getting tons of popup windows, so I ran Malwarebytes, AdwCleaner, and CCleaner, and I even uninstalled Google Chrome
while keeping Microsoft Edge.
Then I wanted to reinstall Google Chrome, and I still had the search engine as the default search engine.
How can I completely get rid of it?
Thanks

Configuration: Windows / Edge 14.14393

2 answers

  1. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Hello,

    Reset/Repair the web browsers affected by the issues:
    (do not use zoek and perform a manual reset)

    then:

    Follow the FRST tutorial. ( take the time to read carefully - everything is well explained ).

    Download and run the FRST scan, 3 FRST reports will be generated:
    • FRST.txt
    • Shortcut.txt
    • Additionnal.txt


    Send these 3 reports to the site https://pjjoint.malekal.com/ and in return provide the 3 pjjoint links that lead to the reports here in a new response so that we can review them.

    --
    Please press a key to continue the disinfection...
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