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joja4950
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Malekal_morte- Posted messages 178136 Registration date Status Moderator, Security Contributor Last intervention -
Malekal_morte- Posted messages 178136 Registration date Status Moderator, Security Contributor Last intervention -
Hello,
while downloading music with Google Chrome, I must have made a mistake, and since then I've got a search engine that's stuck, and I can't get rid of it.
I have Bitdefender antivirus, but I was getting tons of popup windows, so I ran Malwarebytes, AdwCleaner, and CCleaner, and I even uninstalled Google Chrome
while keeping Microsoft Edge.
Then I wanted to reinstall Google Chrome, and I still had the search engine as the default search engine.
How can I completely get rid of it?
Thanks
Configuration: Windows / Edge 14.14393
while downloading music with Google Chrome, I must have made a mistake, and since then I've got a search engine that's stuck, and I can't get rid of it.
I have Bitdefender antivirus, but I was getting tons of popup windows, so I ran Malwarebytes, AdwCleaner, and CCleaner, and I even uninstalled Google Chrome
while keeping Microsoft Edge.
Then I wanted to reinstall Google Chrome, and I still had the search engine as the default search engine.
How can I completely get rid of it?
Thanks
Configuration: Windows / Edge 14.14393
2 answers
-
Hello,
Reset/Repair the web browsers affected by the issues:- Repair Mozilla Firefox (first paragraph)
- Repair Google Chrome (only the first paragraph).
- Reset and repair Internet Explorer
(do not use zoek and perform a manual reset)
then:
Follow the FRST tutorial. ( take the time to read carefully - everything is well explained ).
Download and run the FRST scan, 3 FRST reports will be generated:- FRST.txt
- Shortcut.txt
- Additionnal.txt
Send these 3 reports to the site https://pjjoint.malekal.com/ and in return provide the 3 pjjoint links that lead to the reports here in a new response so that we can review them.
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Please press a key to continue the disinfection...