Driver uninstallation issue

Solved
19101949 Posted messages 5 Status Member -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello,
I can't uninstall DRIVER DOC.
I have Windows 10
I am sending you 3 links obtained with pijoint.malekal
https://pjjoint.malekal.com/files.php?id=FRST_20170129_t7e14v11h5s13
https://pjjoint.malekal.com/files.php?id=20170129_g10s5q14l12d5
https://pjjoint.malekal.com/files.php?id=20170129_q7y14u15n11x13

Configuration: Windows / Firefox 51.0

3 answers

  1. 19101949
     
    Thank you, your intervention was effective
    thanks again
    5
  2. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    no more worries?

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    Please press a key to continue the disinfection...
    0
  3. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Hello,

    You should uninstall all of this:
    QuickTime 7 (no longer supported and has vulnerabilities)
    Spybot - Search & Destroy (not effective)
    WinZip 21.0 (you already have 7zip)


    Here is the correction to be made with FRST. You can refer to this explanatory note with screenshots.

    Open Notepad: Windows key + R,
    In the "Run" field, type notepad and OK.
    Copy/Paste the following into it:

    CreateRestorePoint:
    CloseProcesses:
    2017-01-05 15:49 - 2017-01-05 17:09 - 00000404 _____ C:\WINDOWS\Tasks\DriverDoc Auto Start.job
    Task: {3682EA2C-1947-4808-9C21-878BFD0C9B21} - \DriverDoc Auto Start -> No file <==== WARNING
    C:\Program Files (x86)\Solvusoft\
    2017-01-09 17:31 - 2017-01-09 17:31 - 00000000 ____D C:\ProgramData\Solvusoft
    2017-01-08 21:04 - 2017-01-08 21:04 - 00000000 ____D C:\Users\robert\AppData\Roaming\Solvusoft
    2017-01-05 15:48 - 2017-01-06 17:33 - 00000000 ____D C:\Program Files (x86)\Solvusoft
    2017-01-05 15:48 - 2017-01-05 15:48 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Solvusoft
    Hosts:
    EmptyTemp:
    RemoveProxy:
    Reboot:


    Once the text is pasted into Notepad,
    Menu "File" then "Save As",
    On the left, navigate to the Desktop,
    In the bottom field, file name put: fixlist.txt
    Click on "Save", this will create fixlist.txt on the Desktop.

    Restart FRST and click on the "Fix" button
    A reboot may be necessary (not mandatory)
    A text file will appear, copy/paste the content here in a new message.

    Restart the computer.

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    -1