Reception issue with Sagem decoder

Jeannotcoly Posted messages 2 Status Member -  
Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   -
Hello,
I receive on a SHARP LC-32WD1E television the image transmitted from a satellite antenna pointed at "Astra". This is done using an HDMI terminal SAGEM DS86 HD and a TNTSAT access card.
Usually, I turn on the TV on channel 2 around 8 PM and switch to channel 3 around 8:30 PM. After about 10 minutes, the screen goes black for 3 or 4 seconds and then displays the continuation of the program, where it should be (and even a bit earlier, it seems to me ..) If I stay on this 3rd channel, the same problem occurs again about 2 hours later, but the image rewinds a few seconds!! However, if I stay on a channel other than channel 3 for the whole evening, nothing happens.
I sent a message to Sagem, but received no response ...

If anyone has an explanation and a solution to give me, I would be very happy.
Thank you in advance.

2 answers

Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 199
 
Good evening and welcome,
It seems your Sagem is bugging, have you tried resetting it (factory reset or return to default settings or initial configuration)?

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