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Uninstall driver-doc

momo -  
Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   -
Hello,

how to uninstall doc driver thank you
best regards
momo
Configuration: Windows 7 / Chrome 51.0.2704.103

2 answers

  1.
    Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Hello,

    Control Panel > Programs and Features
    and if not better:

    Follow the FRST tutorial. ( take the time to read carefully - everything is well explained ).

    Download and run the FRST scan, 3 FRST reports will be generated:
    • FRST.txt
    • Shortcut.txt
    • Additional.txt


    Send these 3 reports to the site http://pjjoint.malekal.com/ and in return give the 3 pjjoint links that lead to the reports here in a new response so that we can consult them.

    --
    Please press a key to continue the disinfection...
    0
    1. mg06
       
      Good evening, I recently had a problem with this software.
      I followed the instructions and here are the links:
      http://pjjoint.malekal.com/files.php?id=20161121_k14b8v15m15j11
      http://pjjoint.malekal.com/files.php?id=FRST_20161121_n713l10m14e10
      0
  2. Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 712
     
    Hello mg06,

    Since you have MYPCTuneUp / My Security Center
    Something tells me you got caught by the telephone support scams, following a fake message saying that your computer is infected.

    Go to the Control Panel
    Programs and Features
    Uninstall
    DriverDoc
    MYPCTuneUp

    Check the installation dates and look for other programs installed on the same date to uninstall them.
    TeamViewer was likely installed on the same date.

    Also uninstall:
    QuickTime 7

    ~~

    Here is the fix to perform with FRST. You can refer to this explanatory note with screenshots.

    Open Notepad: Windows Key + R,
    In the "Run" field, type notepad and OK.
    Copy/Paste the following into it: 

    CreateRestorePoint:
    CloseProcesses:
     HKLM-x32\...\Run: [CommonToolkitTray_Solvusoft] => C:\Program Files (x86)\Solvusoft\Tray\SolvusoftTray.exe 
     HKLM-x32\...\Run: [CommonToolkitTray_My Security Center] => C:\Program Files (x86)\My Security Center\Tray\Tray.exe [1706424 2016-10-10] (MYSecurityCenter Ltd.) 
    AppInit_DLLs-x32: C:\PROGRA~3\{33B9D~1\1172~1.1\dori.dll => No file 
    Task: C:\Windows\Tasks\MYPCTuneUp64-Max-Notification.job => C:\Program Files\My Security Center\MYPCTuneUp\Sync.exe
    Task: C:\Windows\Tasks\MYPCTuneUp64-Max-Startup.job => C:\Program Files\My Security Center\MYPCTuneUp\MYPCTuneUp64.exe
    Task: {BCCB23AE-A505-4449-BA62-93F7A9997BDD} - System32\Tasks\MYPCTuneUp64-Max-Startup => C:\Program Files\My Security Center\MYPCTuneUp\MYPCTuneUp64.exe [2016-10-10] (MYSecurityCenter Ltd.)
    Task: {DAFF5134-C78F-4977-97A4-5BB2740828F0} - System32\Tasks\TaiGProUpdateTask => C:\Program Files (x86)\TaigPro\TaigPro.exe [2015-06-15] (悠然天地科技有限公司)
    Task: {A93248EF-FA65-4179-83F9-764E0A066F06} - System32\Tasks\DriverDoc Auto Start => C:\Program Files (x86)\Solvusoft\DriverDoc\DriverDoc.exe
    Task: {5DB05B0C-7433-4914-BEAD-21CCB58B880E} - System32\Tasks\Common Updater Viewer => C:\Program Files (x86)\Common Updater\CommonUpdater.exe [2015-07-30] (Secure Best Updater) <==== ATTENTION
    Task: {310D1435-7F3F-4302-809B-0DEB8C16B0B6} - System32\Tasks\MYPCTuneUp64-Max-Notification => C:\Program Files\My Security Center\MYPCTuneUp\Sync.exe [2016-10-10] (MYSecurityCenter Ltd.)
     2016-11-21 16:56 - 2016-11-21 18:05 - 00000394 _____ C:\Windows\Tasks\MYPCTuneUp64-Max-Startup.job 
     2016-11-21 16:56 - 2016-11-21 16:56 - 00002766 _____ C:\Windows\System32\Tasks\MYPCTuneUp64-Max-Startup 
     2016-11-21 16:55 - 2016-11-21 18:05 - 00000404 _____ C:\Windows\Tasks\MYPCTuneUp64-Max-Notification.job 
     2016-11-21 16:55 - 2016-11-21 16:55 - 00003460 _____ C:\Windows\System32\Tasks\MYPCTuneUp64-Max-Notification 
     2016-11-21 16:55 - 2016-11-21 16:55 - 00000000 ____D C:\Users\Max\AppData\Roaming\My Security Center 
     2016-11-21 16:55 - 2016-11-21 16:55 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\My Security Center 
     2016-11-21 16:55 - 2016-11-21 16:55 - 00000000 ____D C:\Program Files\My Security Center 
     2016-11-21 16:55 - 2016-11-21 16:55 - 00000000 ____D C:\Program Files (x86)\My Security Center 
     2016-11-21 16:53 - 2016-11-21 16:55 - 00000000 ____D C:\ProgramData\My Security Center 
     2016-11-21 16:51 - 2016-11-21 16:51 - 00000000 ____D C:\Users\Max\AppData\Roaming\ChicaLogic 
     2016-11-21 16:51 - 2016-11-21 16:51 - 00000000 ____D C:\ProgramData\ChicaLogic 
     2016-11-21 16:48 - 2016-11-21 16:48 - 00000000 ____D C:\Users\Max\AppData\Roaming\TeamViewer 
     2016-11-21 16:27 - 2016-11-21 16:27 - 00002746 _____ C:\Windows\System32\Tasks\DriverDoc Auto Start 
     2016-11-21 16:26 - 2016-11-21 17:49 - 00000000 ___HD C:\ProgramData\{0897014C-63E3-47DF-8A5F-4399CC5D61B9} 
     2016-11-21 16:26 - 2016-11-21 17:48 - 00000000 ____D C:\Users\Max\AppData\Local\IIIQF 
     2016-11-21 16:25 - 2016-11-21 16:26 - 07040152 _____ (Solvusoft Corporation ) C:\Users\Max\Downloads\Setup_DriverDoc_2016.exe 
     2016-11-21 15:55 - 2016-11-21 17:12 - 00000000 ____D C:\Program Files\Common Files\AV 
    EmptyTemp:
    RemoveProxy:
    Reboot:


    Once the text is pasted into Notepad,
    File menu then "Save As",
    On the left, navigate to the Desktop,
    In the bottom field, file name enter: fixlist.txt
    Click "Save", this will create fixlist.txt on the Desktop.

    Restart FRST and click the "Fix" button
    A restart may be necessary (not mandatory)
    A text file will appear, copy/paste the content here in a new message.

    Restart the computer.

    --
    Please press a key to continue the disinfection...
    0