MacBook Pro: the screen stays blue on startup

Lena95 -  
 Anonymous user -
Hello everyone!
I have a problem with my 15-inch Retina MacBook Pro, which I bought two years ago (so not that old, sniff....)

It was working fine the last time I used it. Then this morning, when I turn it on, it directly displays only a blue night screen, without making any noise.

I have tried all the startup modes found on the internet, but none of them work. No matter which keys I hold down during startup, it always says it needs to be formatted. Is there any way I can recover some files? I'm missing 2 weeks of backup, but they're important documents :/

I've seen similar issues on this forum, but none that really corresponded to mine and that helped me resolve it.

Anyway, thank you thank you thank you for all the help and advice you could give me!

1 answer

  1. Anonymous user
     
    Hello,

    for blue screens, Apple provides this support:
    https://support.apple.com/kb/PH18789?locale=en_US&viewlocale=en_US

    We can complement it with this:
    https://www.howtogeek.com/679149/how-to-maintain-and-repair-mac-os-x-10-7-os-x-10-8-os-x-10-9-os-x-10-10-lion-mountain-lion-mavericks-and-yosemite#topedit
    or this one (it depends on the OS X version installed which I do not know):
    https://forums.howtogeek.com/forum/show/37641569-maintain-and-repair-macos-x-10-12-10-13-and-later

    If nothing works, the way to recover what is on this disk may involve removing the hard drive from this Mac, connecting it to another Mac after placing it in a commercial USB enclosure. Alternatively, you can connect this Mac to another Mac via FireWire cable, and start it in target mode. Boot with the T key held down while connected to a healthy working Mac.
    https://support.apple.com/en-us/HT1661

    --
    Have a nice day :-) - Francis
    Please always indicate your exact system configuration.
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