AirPrint printer not recognized

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Gilus43 Posted messages 3 Status Member -  
 Gilus43 -
Hello everyone.
I was on Bouygues ADSL, and my Canon AirPrint printer was connected to the ADSL box.
Yesterday, Orange installed fiber optic for me. Everything works: wifi, TV, phone. But none of my devices (MacBook, iPad, iPhone) can find the printer. Canon only advises us to check that... The printer is powered on. The Canon 3250 doesn't have a screen, so there's no way to communicate.
Any ideas?

6 answers

  1. Gilus43 Posted messages 3 Status Member 1
     
    Thank you, Whismeril.
    Yes, of course it works via USB with the MacBook.
    My Canon CD advises against using it, as it doesn't recognize the OS (OS X El Capitan, the latest one).
    But anyway, recognition should happen without installation. I'm waiting for a response from Canon's customer service (1 to 2 days).
    I think I've already encountered this problem when I returned a faulty BBOX: no more AirPrint with the new one. But I don't remember (it was several years ago) how I managed to deal with it. It's the age.
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