Lost access code

Solved/Closed
Evelyne -  
 nothingmuch -
Hello,
I can't reset my phone anymore because I can't find my restrictions code, please help me it's urgent

Configuration: iPhone / Safari 9.0

1 answer

  1. fred.ml Posted messages 4850 Registration date   Status Moderator Last intervention   5 127
     
    Hi, we can’t help you recover your restriction code.
    The only way to remove the restriction code is to restore the iPhone in DFU Recovery Mode, which involves completely erasing the iPhone, but if iTunes has a backup of your iPhone, you will be able to recover your data.
    DFU Recovery Mode:
    With the iPhone on, press Home and Power for 10 seconds, release the Power button and wait another 10 seconds, connect the iPhone to iTunes and release the Home button.
    iTunes will detect the iPhone in recovery mode and will offer to restore (reset) it.
    Then the iPhone will restart to its setup menu and you just need to set it up without disconnecting it from iTunes.
    The restriction code will be removed.
    Fred.ml
    44
    1. nothing
       
      Thank you!
      0
    2. No
       
      Great...!!
      0
      1. nothingmuch > No
         
        Do I need a MAC to reset my iPhone?
        Please respond quickly, it's very urgent.
        0