Pc crash ou redemarre aleatoirement
chris
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Kalifx Messages postés 183 Statut Membre -
Kalifx Messages postés 183 Statut Membre -
Bonjour,
salut a tous,j'ai un vieux pc HP qui crash ou redemarre de facon aleatoire,j'ai lu sur certain forum que cela peux venir de la carte mère,de la RAM,de l'alimentation,enfin bref,je ne connais pas grand chose dans cette matière et j'aimerais avoir de l'aide afin de déterminer d'ou vient réelement le problème,merci d'avance.
salut a tous,j'ai un vieux pc HP qui crash ou redemarre de facon aleatoire,j'ai lu sur certain forum que cela peux venir de la carte mère,de la RAM,de l'alimentation,enfin bref,je ne connais pas grand chose dans cette matière et j'aimerais avoir de l'aide afin de déterminer d'ou vient réelement le problème,merci d'avance.
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6 réponses
bonjour oui parfois écran bleu ou parfois il s'éteind et fait une série de bip,je précise que c'est un pc asser ancien HP pavillon a6267,le bouton power en facade estbleu et une diode juste a coté clignote orange,je ne sais pas ce que cela signifie mais ma femme ma dis que quand elle la recu cette diode étais verte,j'ai lu que cela devait venir du matériel,mais je n'arrive pas a identifier le problème,merci pour votre réponse
je tiens a preciser que la diode d'alimentation reste verte,qu'il ne bip pas forcement a chaque crash,et quand il bip le code est un bip court et un long,s'eteind et se rallume un bip court et un long,s'éteind se rallume court et long puis se lance correctement,j'ai lu sur le site HP assistance (code des bips) que un bip court puis un bip long signifie un problème de RAM,je ne suis pas sur que ce problème vienne vraiment de sa.
Bonjour
C'est fort probable effectivement que ce soit un problème matériel,
Alors dans un premier temps si vous arrivé a le démarré, téléchargé https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/ , c'est très simple d'utilisation vous ouvrez le logiciel et vous cliqué sur "Analize" posté ensuite le rapport.
Pour les bip il faut identifié quelle type de Bios vous allez pour cela téléchargé BiosAgentPlus http://www.unicore.com/biosagent/ba.exe (Cliqué sur free scan ) et en fonction du type de Bios on pourra savoir a quoi correspond les bip.
C'est fort probable effectivement que ce soit un problème matériel,
Alors dans un premier temps si vous arrivé a le démarré, téléchargé https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/ , c'est très simple d'utilisation vous ouvrez le logiciel et vous cliqué sur "Analize" posté ensuite le rapport.
Pour les bip il faut identifié quelle type de Bios vous allez pour cela téléchargé BiosAgentPlus http://www.unicore.com/biosagent/ba.exe (Cliqué sur free scan ) et en fonction du type de Bios on pourra savoir a quoi correspond les bip.
re,lors du lancement de l'analyse de Whocrashed ce message s'affiche
:please scroll down the information windows to read the report
pas d'analyse.
:please scroll down the information windows to read the report
pas d'analyse.
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bonjour,désolé j'ai pas pércuter pour whocrashed voila:
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Welcome to WhoCrashed (HOME EDITION) v 5.51
--------------------------------------------------------------------------------
This program checks for drivers which have been crashing your computer. If your computer has displayed a blue (or black) screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.
Whenever a computer suddenly reboots without displaying any notice or blue (or black) screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.
This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.
To obtain technical support visit www.resplendence.com/support
Click here to check if you have the latest version or if an update is available.
Just click the Analyze button for a comprehensible report ...
--------------------------------------------------------------------------------
Home Edition Notice
--------------------------------------------------------------------------------
This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.
Click here for more information on the professional edition.
Click here to buy the the professional edition of WhoCrashed.
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System Information (local)
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Computer name: VALETCHRIS-PC
Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Hardware: GN733AA-ABF a6267.fr, HP-Pavilion, ECS , Nettle2
CPU: AuthenticAMD AMD Athlon(tm) 64 X2 Dual Core Processor 5000+ AMD586, level: 15
2 logical processors, active mask: 3
RAM: 2682757120 bytes total
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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
No valid crash dumps have been found on your computer
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Conclusion
--------------------------------------------------------------------------------
Crash dumps are enabled but no valid crash dumps have been found. In case you are experiencing system crashes, it may be that crash dumps are prevented from being written out. Check out the following article for possible causes: If crash dumps are not written out.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
--------------------------------------------------------------------------------
Welcome to WhoCrashed (HOME EDITION) v 5.51
--------------------------------------------------------------------------------
This program checks for drivers which have been crashing your computer. If your computer has displayed a blue (or black) screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.
Whenever a computer suddenly reboots without displaying any notice or blue (or black) screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.
This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.
To obtain technical support visit www.resplendence.com/support
Click here to check if you have the latest version or if an update is available.
Just click the Analyze button for a comprehensible report ...
--------------------------------------------------------------------------------
Home Edition Notice
--------------------------------------------------------------------------------
This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.
Click here for more information on the professional edition.
Click here to buy the the professional edition of WhoCrashed.
--------------------------------------------------------------------------------
System Information (local)
--------------------------------------------------------------------------------
Computer name: VALETCHRIS-PC
Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Hardware: GN733AA-ABF a6267.fr, HP-Pavilion, ECS , Nettle2
CPU: AuthenticAMD AMD Athlon(tm) 64 X2 Dual Core Processor 5000+ AMD586, level: 15
2 logical processors, active mask: 3
RAM: 2682757120 bytes total
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
No valid crash dumps have been found on your computer
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
Crash dumps are enabled but no valid crash dumps have been found. In case you are experiencing system crashes, it may be that crash dumps are prevented from being written out. Check out the following article for possible causes: If crash dumps are not written out.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
