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"exceeded wait time"

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G.R -  
Hello,

I am unable to open the documents I used to open (PDFs in general) without issues until I switched to Windows 10 (this may not be related?). I must clarify that, unfortunately, I am not a computer expert...
Thank you in advance for your help!
G.R
Configuration: Windows / Firefox 40.0

1 answer

  1.  bendrop Contributor
    Good evening,

    What PDF reader do you use? And what version is it?

    Best regards
    -1
    1. G.R
      Good evening,
      "Open Office Writer"... is it a reader? I can open some of them.
      "TWINUI" seems to be a problem... is it a reader?
      Sorry, I really don't know anything about it...
      Thank you!...
      Best regards
      0
    3. G.R
      @bendropGreat! It works!!!
      Thank you for this remote assistance, especially since it’s not because of "the exposure of my problem"... I'm useless at computers (you might have guessed...); it's not easy when you don't know anything about computer terminology!
      THANK YOU!!!
      Best regards,
      0
    4. bendrop Contributor
      You're welcome and good luck.
      0
    5. Jojo9713
      @bendropBut once it's downloaded, what do we need to do?
      0