Alcatel OneTouch: Forgotten password

Solved
YuChanOnline Posted messages 57 Status Membre -  
 Mirage! -
Hello,
So, I actually have an Alcatel OneTouch, and this morning I changed the password (PIN, because too many people knew my pattern). I remembered it very well. Until 3 hours later, when I wanted to unlock it. I couldn't remember my password anymore. The Google option is not available. So I can't unlock it using my Google account... I really want to avoid a factory reset... do you have a solution for me, please?

2 réponses

skillnoobs Posted messages 65 Status Membre 30
 
Hello:

First, I suggest you restart the phone or completely lock it if the option doesn't appear (try all possible tests). Look closely at the bottom right.
25
Yu
 
I solved it, thanks anyway ^^
0
skillnoobs Posted messages 65 Status Membre 30
 
Ok, I hope you lose more ;)
0