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Unsupported audio format

Thom79 Posted messages 1 Status Member -  
-L0Lock- Posted messages 8409 Status Member -
Hello,
How can I remove the message "unsupported audio format" that appears on a Thomson TV
when attempting to play a video without sound from a USB?
Thank you.

1 answer

Answer 1 / 1
-L0Lock- Posted messages 8409 Status Member 1 188
 
Hello. If you are seeing this message, it's probably because the file has one or more audio tracks (empty or not) encoded in a format or codec that the television does not support. In that case, the best thing to do is to re-encode the file, but without the audio track(s).
(For my part, I would use xmedia recode).

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