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Yellow ink detection impossible DCP_J132 W

f1speed Posted messages 44 Status Member -  
mouhii Posted messages 1 Status Member -
Hello,

I just bought an adaptable cartridge kit, at first it works perfectly but then an error message appears saying "Unable to detect, reinstall slowly..." It happened with the yellow cartridge and now the black cartridge is causing problems.

I would really like to have a response from you that will save me, since I have an urgent job to do and I desperately need the printer...

I am waiting for your reply,

Thank you in advance

Configuration: Windows 7 / Chrome 40.0.2214.111

1 answer

  1.
    f1speed Posted messages 44 Status Member 7
     
    I actually just found the problem on this issue; I blocked the area where the printer sensor detects the ink level with light and it works perfectly, the problem is completely solved except that the ink level is still detected as low, which is not an issue.
    7
    1. mouhii Posted messages 1 Status Member 3
       
      Where is this area located?
      3