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lilou
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tad42 Posted messages 543 Status Member -
tad42 Posted messages 543 Status Member -
Hello,
I was a Bouygues customer, and the problem is that from the beginning they didn't understand my request. I had another person who kindly tried to unlock the SIM card, but that's not at all what I asked for. I may have expressed myself poorly because I don't know the exact word, and in the end, I was charged 7 euros and 50 cents. I just wanted to unlock the PUK code of my phone to use my Orange SIM card. Invoice 11044955231214, I was taken advantage of.
Configuration: Windows / Chrome 39.0.2171.95
I was a Bouygues customer, and the problem is that from the beginning they didn't understand my request. I had another person who kindly tried to unlock the SIM card, but that's not at all what I asked for. I may have expressed myself poorly because I don't know the exact word, and in the end, I was charged 7 euros and 50 cents. I just wanted to unlock the PUK code of my phone to use my Orange SIM card. Invoice 11044955231214, I was taken advantage of.
Configuration: Windows / Chrome 39.0.2171.95
2 answers
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Well... if you explained yourself as well as that... nothing surprising!
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"He who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" alias "nobody"! ;) (°!°) -
Hello,
You just need to call them to ask to unlock your phone and to refund the charges they billed you.
However, they will be closed today...
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Best regards.
