Mon pc s'éteint tout seul puis redémarre .

Hideinbush Messages postés 2 Date d'inscription   Statut Membre Dernière intervention   -  
lilidurhone Messages postés 43355 Date d'inscription   Statut Contributeur sécurité Dernière intervention   -
J'ai un énorme problème et je suis vraiment désespéré :( J'ai vraiment besoin d'aide !
Voilà j'ai mon pc depuis environ 6 mois, je l'ai acheté sur Internet et je n'ai jamais eu aucun problème.
Ça fait maintenant 5 jours que j'ai un problème très énervant ; quand je suis en train de jouer à un jeu ou sur Internet , j'ai un écran noir et le pc s'éteint puis redémarre tout seul ! J'ai pourtant une excellente config (voir fin du post). J'ai fait toutes les mises à jours Windows, vérifier la température des composants avec un logiciel et "à la main" et ils sont assez froid pourtant.
J'ai fait un scan avec mon anti virus et nettoyer avec Ccleaner mais ça n'as rien donner...
J'ai mis tout les pilotes et drivers à jours.
Help Please :(
Ma config :
Carte réseau : TP-Link TL-WN951N
Système d'exploitation : Microsoft Windows 7 Home Premium SP1, Licence et support 1 PC, 64 bits, OEM
Boitier : NZXT Phantom 410, Noir/Orange
Alimentation: Corsair RM850, 850W
Processeur : Intel Core i5-3570K (3.4 GHz)
Carte mère : ASRock Z77 Pro4
Ram : Kit Dual Channel DDR3 Corsair Vengeance, 2 x 8 Go, PC3-14900, CAS 9, Noir
Ventirad : Noctua NH-U14S
Carte graphique : Gainward GeForce GTX 780 Phantom, 3 Go
Disque dur : Seagate Barracuda, 1 To
SSD : Kingston Now V300 7 mm, 240 Go, SATA III
Lecteur : Samsung SH-224DB/BEBE, Noir
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2 réponses

maxime2207 Messages postés 19 Date d'inscription   Statut Membre Dernière intervention   3
 
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Hideinbush Messages postés 2 Date d'inscription   Statut Membre Dernière intervention  
 
Je crois que le problème vient du software, J'ai fait un Whocrashed et voilà ce que j'ai obtenu :
System Information (local)
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computer name: IIHIDEINBUSHII
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: ASRock, Z77 Pro4
CPU: GenuineIntel Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 17059041280 total




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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sat 27/12/2014 19:06:21 GMT your computer crashed
crash dump file: C:\Windows\Minidump\122714-26847-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x7A223C)
Bugcheck code: 0x116 (0xFFFFFA800FE2E4E0, 0xFFFFF8800F7A223C, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 347.09
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 347.09
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 347.09 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR



On Sat 27/12/2014 19:06:21 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF8800F7A223C)
Bugcheck code: 0x116 (0xFFFFFA800FE2E4E0, 0xFFFFF8800F7A223C, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 347.09
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 347.09
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 347.09 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR





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Conclusion
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2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 347.09 , NVIDIA Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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lilidurhone Messages postés 43355 Date d'inscription   Statut Contributeur sécurité Dernière intervention   3 807
 
Hello

Ta carte vidéo est en cause
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