écran bleu
f1speed
Messages postés
39
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f1speed Messages postés 39 Date d'inscription Statut Membre Dernière intervention -
f1speed Messages postés 39 Date d'inscription Statut Membre Dernière intervention -
Bonjour tout le monde,
J'ai acheté une nouvelle unité centrale DELL VOSTRO, tout marchait bien jusqu'à un moment l'écran bleu est apparu.
Je ne sais pas si c'est un prb hard ou soft ou hard sachant que après le redémarrage du pc le message ci dessous apparaît :
Informations supplémentaires sur le problème :
BCCode: a
BCP1: FFFFF83003168610
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF800030CCF47
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Fichiers aidant à décrire le problème :
C:\Windows\Minidump\081014-20311-01.dmp
C:\Users\XXX\AppData\Local\Temp\WER-66456-0.sysdata.xml
Vous remerciant par avance avec pour toute aide et à bientôt
J'ai acheté une nouvelle unité centrale DELL VOSTRO, tout marchait bien jusqu'à un moment l'écran bleu est apparu.
Je ne sais pas si c'est un prb hard ou soft ou hard sachant que après le redémarrage du pc le message ci dessous apparaît :
Informations supplémentaires sur le problème :
BCCode: a
BCP1: FFFFF83003168610
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF800030CCF47
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Fichiers aidant à décrire le problème :
C:\Windows\Minidump\081014-20311-01.dmp
C:\Users\XXX\AppData\Local\Temp\WER-66456-0.sysdata.xml
Vous remerciant par avance avec pour toute aide et à bientôt
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5 réponses
salut
fait ceci et poste le rapport (ça te dira la provenance du crash)
https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/
merci
@+
fait ceci et poste le rapport (ça te dira la provenance du crash)
https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/
merci
@+
Bonjour, merci pour votre réponse, je viens d'installer le programme recommandé, je vous publierai le rapport le plutôt possible
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@billmaxime
Vous trouverez ci-après le rapport affiché sur whocrashed suite à une analyse
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sat 30/08/2014 01:08:51 GMT your computer crashed
crash dump file: C:\Windows\Minidump\083014-25272-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0xA (0xFFFFFA1603CFC180, 0x2, 0x1, 0xFFFFF800030D6410)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 14/08/2014 22:57:05 GMT your computer crashed
crash dump file: C:\Windows\Minidump\081514-18314-01.dmp
This was probably caused by the following module: sncamd.sys (SNCAMD+0x5B88)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF880073F8B88, 0xFFFFF88009DE5610, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\sncamd.sys
product: USB2.0 PC Camera driver
description: USB2.0 PC Camera driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: sncamd.sys (USB2.0 PC Camera driver, ).
Google query: sncamd.sys SYSTEM_SERVICE_EXCEPTION
On Sun 10/08/2014 11:28:04 GMT your computer crashed
crash dump file: C:\Windows\Minidump\081014-20311-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0xA (0xFFFFF83003168610, 0x2, 0x1, 0xFFFFF800030CCF47)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 27/07/2014 16:03:46 GMT your computer crashed
crash dump file: C:\Windows\Minidump\072714-22074-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000307B6AD, 0xFFFFF8800C2186B0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 29/06/2014 01:07:57 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062914-11559-01.dmp
This was probably caused by the following module: win32k.sys (0xFFFFF96000166ADD)
Bugcheck code: 0x50 (0xFFFFFA8A08531AC8, 0x0, 0xFFFFF96000166ADD, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\win32k.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote Win32 multi-utilisateurs
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 14/06/2014 23:48:58 GMT your computer crashed
crash dump file: C:\Windows\Minidump\061514-10436-01.dmp
This was probably caused by the following module: Unknown (0x00000000)
Bugcheck code: 0x50 (0xFFFFFAF3036A7188, 0x0, 0xFFFFF80002CE6E98, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: PAGE_FAULT_IN_NONPAGED_AREA
On Sat 31/05/2014 20:13:42 GMT your computer crashed
crash dump file: C:\Windows\Minidump\053114-9453-01.dmp
This was probably caused by the following module: Unknown (0x00000000)
Bugcheck code: 0xA (0xFFFFF80802F078F8, 0xC, 0x0, 0xFFFFF80002CF5E49)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: IRQL_NOT_LESS_OR_EQUAL
On Sat 24/05/2014 20:04:13 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052414-10920-01.dmp
This was probably caused by the following module: Unknown (0x00000000)
Bugcheck code: 0x50 (0xFFFFF78020000008, 0x0, 0xFFFFF80002CE6017, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: PAGE_FAULT_IN_NONPAGED_AREA
On Sun 11/05/2014 21:48:22 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0x00000000)
Bugcheck code: 0xA (0xFFFFF818033FFFFF, 0x2, 0x1, 0xFFFFF80002CD9201)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: IRQL_NOT_LESS_OR_EQUAL
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
9 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
sncamd.sys (USB2.0 PC Camera driver, )
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Vous trouverez ci-après le rapport affiché sur whocrashed suite à une analyse
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sat 30/08/2014 01:08:51 GMT your computer crashed
crash dump file: C:\Windows\Minidump\083014-25272-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0xA (0xFFFFFA1603CFC180, 0x2, 0x1, 0xFFFFF800030D6410)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 14/08/2014 22:57:05 GMT your computer crashed
crash dump file: C:\Windows\Minidump\081514-18314-01.dmp
This was probably caused by the following module: sncamd.sys (SNCAMD+0x5B88)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF880073F8B88, 0xFFFFF88009DE5610, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\sncamd.sys
product: USB2.0 PC Camera driver
description: USB2.0 PC Camera driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: sncamd.sys (USB2.0 PC Camera driver, ).
Google query: sncamd.sys SYSTEM_SERVICE_EXCEPTION
On Sun 10/08/2014 11:28:04 GMT your computer crashed
crash dump file: C:\Windows\Minidump\081014-20311-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0xA (0xFFFFF83003168610, 0x2, 0x1, 0xFFFFF800030CCF47)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 27/07/2014 16:03:46 GMT your computer crashed
crash dump file: C:\Windows\Minidump\072714-22074-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000307B6AD, 0xFFFFF8800C2186B0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 29/06/2014 01:07:57 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062914-11559-01.dmp
This was probably caused by the following module: win32k.sys (0xFFFFF96000166ADD)
Bugcheck code: 0x50 (0xFFFFFA8A08531AC8, 0x0, 0xFFFFF96000166ADD, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\win32k.sys
product: Système d'exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote Win32 multi-utilisateurs
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Sat 14/06/2014 23:48:58 GMT your computer crashed
crash dump file: C:\Windows\Minidump\061514-10436-01.dmp
This was probably caused by the following module: Unknown (0x00000000)
Bugcheck code: 0x50 (0xFFFFFAF3036A7188, 0x0, 0xFFFFF80002CE6E98, 0x5)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: PAGE_FAULT_IN_NONPAGED_AREA
On Sat 31/05/2014 20:13:42 GMT your computer crashed
crash dump file: C:\Windows\Minidump\053114-9453-01.dmp
This was probably caused by the following module: Unknown (0x00000000)
Bugcheck code: 0xA (0xFFFFF80802F078F8, 0xC, 0x0, 0xFFFFF80002CF5E49)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: IRQL_NOT_LESS_OR_EQUAL
On Sat 24/05/2014 20:04:13 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052414-10920-01.dmp
This was probably caused by the following module: Unknown (0x00000000)
Bugcheck code: 0x50 (0xFFFFF78020000008, 0x0, 0xFFFFF80002CE6017, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: PAGE_FAULT_IN_NONPAGED_AREA
On Sun 11/05/2014 21:48:22 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: Unknown (0x00000000)
Bugcheck code: 0xA (0xFFFFF818033FFFFF, 0x2, 0x1, 0xFFFFF80002CD9201)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error.
Google query: IRQL_NOT_LESS_OR_EQUAL
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
9 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
sncamd.sys (USB2.0 PC Camera driver, )
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.