Mon ordi ne démarre plus en mode normal
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lapuce062
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49
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tanteelise Messages postés 28323 Date d'inscription Statut Contributeur Dernière intervention -
tanteelise Messages postés 28323 Date d'inscription Statut Contributeur Dernière intervention -
Bonjour,
J'ai un gros problème car mon ordi ne démarre plus en mode normal. Je peux seulement démarrer en mode sans échec avec ou sans réseau. Lorsque je lance le mode normal, j'ai la fenêtre windows bleue qui apparait avec pleins de trait partout et après plus rien, tout se met en veille. je dois faire un reset pour pouvoir redémarrer en mode sans échec. J'ai essayé de restaurer à 2 jours avant mais rien... j'ai utilisé adwcleaner puis malwarebytes mais rien non plus... help help merci :)
J'ai un gros problème car mon ordi ne démarre plus en mode normal. Je peux seulement démarrer en mode sans échec avec ou sans réseau. Lorsque je lance le mode normal, j'ai la fenêtre windows bleue qui apparait avec pleins de trait partout et après plus rien, tout se met en veille. je dois faire un reset pour pouvoir redémarrer en mode sans échec. J'ai essayé de restaurer à 2 jours avant mais rien... j'ai utilisé adwcleaner puis malwarebytes mais rien non plus... help help merci :)
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32 réponses
oui, c'est bien la carte graphique...
regarde dans le gestionnaire des périphérique pour donner le modèle de cette carte graphique, afin de trouver le pilote sur le site du constructeur.
regarde dans le gestionnaire des périphérique pour donner le modèle de cette carte graphique, afin de trouver le pilote sur le site du constructeur.
lilidurhone
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J'avais raison :)
tanteelise
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28323
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oui !
Hello
Utilise Whocrashed
https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/
Utilise Whocrashed
https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/
J'ai ça du coup mais toujours pareil mais je ne comprend rien à l'anglais :( :
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Welcome to WhoCrashed (HOME EDITION) v 5.02
--------------------------------------------------------------------------------
This program checks for drivers which have been crashing your computer. If your computer has displayed a blue screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.
Whenever a computer suddenly reboots without displaying any notice or blue screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.
This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.
To obtain technical support visit www.resplendence.com/support
Click here to check if you have the latest version or if an update is available.
Just click the Analyze button for a comprehensible report ...
--------------------------------------------------------------------------------
Home Edition Notice
--------------------------------------------------------------------------------
This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.
Click here for more information on the professional edition.
Click here to buy the the professional edition of WhoCrashed.
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System Information (local)
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computer name: KARINE-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: ASUSTeK Computer INC., M2N
CPU: AuthenticAMD AMD Athlon(tm) 64 Processor 3800+ AMD586, level: 15
1 logical processors, active mask: 1
RAM: 2146820096 total
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Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sat 02/08/2014 09:08:25 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080214-27140-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D0FF)
Bugcheck code: 0x116 (0xFFFFFFFF872C1510, 0xFFFFFFFF8F23C8FE, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sat 02/08/2014 09:08:25 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrIsTimeoutForcedFlip+0xF4)
Bugcheck code: 0x116 (0xFFFFFFFF872C1510, 0xFFFFFFFF8F23C8FE, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sat 02/08/2014 09:08:17 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080214-35359-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
On Sat 02/08/2014 09:01:47 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080214-26812-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D0FF)
Bugcheck code: 0x116 (0xFFFFFFFF86A43510, 0xFFFFFFFF8F0288FE, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
4 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
dxgkrnl.sys (DirectX Graphics Kernel, Microsoft Corporation)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
--------------------------------------------------------------------------------
Welcome to WhoCrashed (HOME EDITION) v 5.02
--------------------------------------------------------------------------------
This program checks for drivers which have been crashing your computer. If your computer has displayed a blue screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.
Whenever a computer suddenly reboots without displaying any notice or blue screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.
This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.
To obtain technical support visit www.resplendence.com/support
Click here to check if you have the latest version or if an update is available.
Just click the Analyze button for a comprehensible report ...
--------------------------------------------------------------------------------
Home Edition Notice
--------------------------------------------------------------------------------
This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.
Click here for more information on the professional edition.
Click here to buy the the professional edition of WhoCrashed.
--------------------------------------------------------------------------------
System Information (local)
--------------------------------------------------------------------------------
computer name: KARINE-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: ASUSTeK Computer INC., M2N
CPU: AuthenticAMD AMD Athlon(tm) 64 Processor 3800+ AMD586, level: 15
1 logical processors, active mask: 1
RAM: 2146820096 total
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Sat 02/08/2014 09:08:25 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080214-27140-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D0FF)
Bugcheck code: 0x116 (0xFFFFFFFF872C1510, 0xFFFFFFFF8F23C8FE, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sat 02/08/2014 09:08:25 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrIsTimeoutForcedFlip+0xF4)
Bugcheck code: 0x116 (0xFFFFFFFF872C1510, 0xFFFFFFFF8F23C8FE, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Sat 02/08/2014 09:08:17 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080214-35359-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
On Sat 02/08/2014 09:01:47 GMT your computer crashed
crash dump file: C:\Windows\Minidump\080214-26812-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x8D0FF)
Bugcheck code: 0x116 (0xFFFFFFFF86A43510, 0xFFFFFFFF8F0288FE, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
4 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
dxgkrnl.sys (DirectX Graphics Kernel, Microsoft Corporation)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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Le problème c'est que je suis en mode sans échec et je ne peux pas installer de plugin pour aller sur touslesdrivers.com. Du coup, sais plus quoi faire...
Bonjour,
essaye de mettre direct X :
http://www.microsoft.com/fr-fr/download/details.aspx?id=35
cordialement
essaye de mettre direct X :
http://www.microsoft.com/fr-fr/download/details.aspx?id=35
cordialement