Ecran bleu qui persiste
Fermé
Pumba
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27 juin 2014 à 15:35
lilidurhone Messages postés 43347 Date d'inscription lundi 25 avril 2011 Statut Contributeur sécurité Dernière intervention 31 octobre 2024 - 3 juil. 2014 à 14:06
lilidurhone Messages postés 43347 Date d'inscription lundi 25 avril 2011 Statut Contributeur sécurité Dernière intervention 31 octobre 2024 - 3 juil. 2014 à 14:06
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7 réponses
lilidurhone
Messages postés
43347
Date d'inscription
lundi 25 avril 2011
Statut
Contributeur sécurité
Dernière intervention
31 octobre 2024
3 806
27 juin 2014 à 15:53
27 juin 2014 à 15:53
Hello
Tu peux utiliser Whocrashed
https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/
Tu peux utiliser Whocrashed
https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/
Bonjour,
J'ai téléchargé ce logiciel, une fois lancé, il m'a affiché un rapport. Mais que faire une fois que j'ai le rapport?
Voici le rapport:
Welcome to WhoCrashed (HOME EDITION) v 5.01
--------------------------------------------------------------------------------
This program checks for drivers which have been crashing your computer. If your computer has displayed a blue screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.
Whenever a computer suddenly reboots without displaying any notice or blue screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.
This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.
To obtain technical support visit www.resplendence.com/support
Click here to check if you have the latest version or if an update is available.
Just click the Analyze button for a comprehensible report ...
--------------------------------------------------------------------------------
Home Edition Notice
--------------------------------------------------------------------------------
This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.
Click here for more information on the professional edition.
Click here to buy the the professional edition of WhoCrashed.
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Tue 01/07/2014 14:18:27 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070114-25116-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D140)
Bugcheck code: 0x116 (0xFFFFFA8008F83010, 0xFFFFF880048FE4E0, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Tue 01/07/2014 14:18:27 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrResetFromTimeout+0x214)
Bugcheck code: 0x116 (0xFFFFFA8008F83010, 0xFFFFF880048FE4E0, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Tue 01/07/2014 14:07:53 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070114-29125-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
On Tue 01/07/2014 14:06:25 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070114-28938-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
On Tue 01/07/2014 14:04:57 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070114-30654-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
On Tue 01/07/2014 14:03:28 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070114-34616-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
On Mon 30/06/2014 13:28:36 GMT your computer crashed
crash dump file: C:\Windows\Minidump\063014-26551-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D140)
Bugcheck code: 0x116 (0xFFFFFA8004F754E0, 0xFFFFF880048294E0, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Mon 30/06/2014 12:45:45 GMT your computer crashed
crash dump file: C:\Windows\Minidump\063014-25708-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D140)
Bugcheck code: 0x116 (0xFFFFFA8008F0F4E0, 0xFFFFF880048ED4E0, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Mon 30/06/2014 12:44:25 GMT your computer crashed
crash dump file: C:\Windows\Minidump\063014-34944-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
On Mon 30/06/2014 12:21:11 GMT your computer crashed
crash dump file: C:\Windows\Minidump\063014-28782-01.dmp
This was probably caused by the following module: clfs.sys (CLFS+0x2FEBD)
Bugcheck code: 0x3B (0xC000001D, 0xFFFFF88000D69EBD, 0xFFFFF880068B6B30, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\clfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Common Log File System Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
19 crash dumps have been found and analyzed. Only 10 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
dxgkrnl.sys (DirectX Graphics Kernel, Microsoft Corporation)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
J'ai téléchargé ce logiciel, une fois lancé, il m'a affiché un rapport. Mais que faire une fois que j'ai le rapport?
Voici le rapport:
Welcome to WhoCrashed (HOME EDITION) v 5.01
--------------------------------------------------------------------------------
This program checks for drivers which have been crashing your computer. If your computer has displayed a blue screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.
Whenever a computer suddenly reboots without displaying any notice or blue screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.
This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.
To obtain technical support visit www.resplendence.com/support
Click here to check if you have the latest version or if an update is available.
Just click the Analyze button for a comprehensible report ...
--------------------------------------------------------------------------------
Home Edition Notice
--------------------------------------------------------------------------------
This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.
Click here for more information on the professional edition.
Click here to buy the the professional edition of WhoCrashed.
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Tue 01/07/2014 14:18:27 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070114-25116-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D140)
Bugcheck code: 0x116 (0xFFFFFA8008F83010, 0xFFFFF880048FE4E0, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Tue 01/07/2014 14:18:27 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrResetFromTimeout+0x214)
Bugcheck code: 0x116 (0xFFFFFA8008F83010, 0xFFFFF880048FE4E0, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Tue 01/07/2014 14:07:53 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070114-29125-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
On Tue 01/07/2014 14:06:25 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070114-28938-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
On Tue 01/07/2014 14:04:57 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070114-30654-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
On Tue 01/07/2014 14:03:28 GMT your computer crashed
crash dump file: C:\Windows\Minidump\070114-34616-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
On Mon 30/06/2014 13:28:36 GMT your computer crashed
crash dump file: C:\Windows\Minidump\063014-26551-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D140)
Bugcheck code: 0x116 (0xFFFFFA8004F754E0, 0xFFFFF880048294E0, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Mon 30/06/2014 12:45:45 GMT your computer crashed
crash dump file: C:\Windows\Minidump\063014-25708-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x5D140)
Bugcheck code: 0x116 (0xFFFFFA8008F0F4E0, 0xFFFFF880048ED4E0, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
Google query: Microsoft Corporation VIDEO_TDR_ERROR
On Mon 30/06/2014 12:44:25 GMT your computer crashed
crash dump file: C:\Windows\Minidump\063014-34944-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR
On Mon 30/06/2014 12:21:11 GMT your computer crashed
crash dump file: C:\Windows\Minidump\063014-28782-01.dmp
This was probably caused by the following module: clfs.sys (CLFS+0x2FEBD)
Bugcheck code: 0x3B (0xC000001D, 0xFFFFF88000D69EBD, 0xFFFFF880068B6B30, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\clfs.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Common Log File System Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
19 crash dumps have been found and analyzed. Only 10 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
dxgkrnl.sys (DirectX Graphics Kernel, Microsoft Corporation)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
lilidurhone
Messages postés
43347
Date d'inscription
lundi 25 avril 2011
Statut
Contributeur sécurité
Dernière intervention
31 octobre 2024
3 806
3 juil. 2014 à 13:36
3 juil. 2014 à 13:36
Carte graphique qui est en cause :(
Tes drivers sont à jour?
Tes drivers sont à jour?
Vous n’avez pas trouvé la réponse que vous recherchez ?
Posez votre question
lilidurhone
Messages postés
43347
Date d'inscription
lundi 25 avril 2011
Statut
Contributeur sécurité
Dernière intervention
31 octobre 2024
3 806
3 juil. 2014 à 13:47
3 juil. 2014 à 13:47
Logiciel permettant de faire fonctionner ta carte graphique
lilidurhone
Messages postés
43347
Date d'inscription
lundi 25 avril 2011
Statut
Contributeur sécurité
Dernière intervention
31 octobre 2024
3 806
3 juil. 2014 à 14:06
3 juil. 2014 à 14:06
Touslesdrivers :)