1 réponse
Hello anaeject_a_676,
Are you having trouble downloading your photos?
1. First, I suggest you update your Internet browser by following the recommendations below.
You are using the Mozilla Firefox browser:
- Go to the site https://www.mozilla.org/en-US/firefox/new/ to download the latest version of the browser.
- After the update, check that Firefox is accepting cookies by going to the "Tools" menu, then clicking on "Options" and "Privacy". There you can check the boxes for "Accept cookies" and "Accept third-party cookies".
- Remember to regularly clear the temporary files from Mozilla Firefox! To do this, go back to the "Tools" menu, then click on "Options," "Clear my recent history." Choose the information to delete, specifically "cache" and "cookies," then confirm!
You are using Internet Explorer:
- Go to the site http://update.microsoft.com/windowsupdate/v6/default.aspx to update your browser.
- Once it's updated, check that it is accepting cookies by going to the "Tools" menu, then clicking on "Internet Options," "Security," and "Customize level." You can set the slider to "medium".
- Remember to regularly clear the temporary files from Internet Explorer! To do this, go back to the "Tools" menu, then click on "Internet Options." Under "Browsing history," click "Delete...". Check "Temporary Internet files," "Cookies," and "History," then confirm!
Your computer is now optimized to allow you to browse our site smoothly!
If the problem persists after these updates, I suggest you get back to me by sending an email with the following details:
- the name of your Windows or Mac OS version,
- the name of your antivirus or firewall,
- the type of problem and/or error message encountered,
- the name and version of your Internet browser (Internet Explorer 8, Mozilla Firefox 10.6, etc.),
- the version of Flash Player you currently have.
I hope these instructions have been helpful. Our team is available via email or phone to assist you throughout your search: https://www.meetic.fr/faq/
Thank you for your trust, and I wish you wonderful encounters on Meetic!
Christophe
Support Meetic
Are you having trouble downloading your photos?
1. First, I suggest you update your Internet browser by following the recommendations below.
You are using the Mozilla Firefox browser:
- Go to the site https://www.mozilla.org/en-US/firefox/new/ to download the latest version of the browser.
- After the update, check that Firefox is accepting cookies by going to the "Tools" menu, then clicking on "Options" and "Privacy". There you can check the boxes for "Accept cookies" and "Accept third-party cookies".
- Remember to regularly clear the temporary files from Mozilla Firefox! To do this, go back to the "Tools" menu, then click on "Options," "Clear my recent history." Choose the information to delete, specifically "cache" and "cookies," then confirm!
You are using Internet Explorer:
- Go to the site http://update.microsoft.com/windowsupdate/v6/default.aspx to update your browser.
- Once it's updated, check that it is accepting cookies by going to the "Tools" menu, then clicking on "Internet Options," "Security," and "Customize level." You can set the slider to "medium".
- Remember to regularly clear the temporary files from Internet Explorer! To do this, go back to the "Tools" menu, then click on "Internet Options." Under "Browsing history," click "Delete...". Check "Temporary Internet files," "Cookies," and "History," then confirm!
Your computer is now optimized to allow you to browse our site smoothly!
If the problem persists after these updates, I suggest you get back to me by sending an email with the following details:
- the name of your Windows or Mac OS version,
- the name of your antivirus or firewall,
- the type of problem and/or error message encountered,
- the name and version of your Internet browser (Internet Explorer 8, Mozilla Firefox 10.6, etc.),
- the version of Flash Player you currently have.
I hope these instructions have been helpful. Our team is available via email or phone to assist you throughout your search: https://www.meetic.fr/faq/
Thank you for your trust, and I wish you wonderful encounters on Meetic!
Christophe
Support Meetic