Parajumpers

Math59 -
JMPCOMPUTER Posted messages 32 Status Member - 6 Jan 2018 at 18:53

Hello,
Has anyone ever ordered a down jacket from parajumpersboutique.fr?

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9 answers

Answer 1 / 9

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Anonymous user

Hello,

Contact, no address, neither email nor physical, no phone
Economy: 66%
Footer © Copyright 2014 The product photos are not contractual; the product may not include all the elements shown in the photo.

I may be mistaken, but this site does not inspire me with confidence.
8
Answer 2 / 9
Kakdila

Good evening,
Definitely do not buy from this site. It's a total scam.
A jacket that I tried on in the store in size L arrived much
Too tight, I couldn't even close it. When I wanted to exchange it, I never heard back.
5
Answer 3 / 9
wolfmalcom Posted messages 1 Status Member 2

Hello,

I ordered on December 11 and I still haven't received anything.... I unfortunately inquired afterward but the site is hosted in New York.... On top of that, the order that was supposed to be 269 euros has gone up to 290 euros, so I had my credit card stopped and I filed a complaint through an organization. Anyway, when you report something, even if we know a site is a scam and you denounce it, they still let it operate on the internet without major consequences for the scammers. All that's left is to go to the police station tomorrow and file a complaint, hoping that the bank does something if I communicate my complaint to them, but frankly, I’m not holding out much hope....
2
1. leanaa.para
  
  Hello,
  I would like to know how it went afterward? Did you receive your order?
  Thank you
  
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2. wolfmalcom
  
  Hello,
  
  Some news: I actually received a package after a month of waiting. After trying to contact customer service, who has never responded to me since, I waited, and indeed after a month, I received the jacket (unlike the few days promised by the site). The only downside is that I'm a sailor, and I received it the day after my departure. My mother was able to pick up the package. Just so you know, the package comes via DHL from Malaysia. Having contacted the "official Parajumpers website" in the previous month, they informed me that I wouldn't receive anything or a counterfeit at best because this site was not one of their suppliers. From the ship, I called my mother to ask her what the jacket looked like! My mother opened the package and told me that the jacket was very nice and well-finished. My mother has good taste in clothes in general. (But I'm still waiting for my return to shore to see it with my own eyes). The second thing, however, is that it seems too small (I took a size S for my 1.65m), knowing that in stores in France, the size M seemed a bit too big after trying it on. I tried reaching out to customer service again (if we can call it that), and now it's total blackout. Nothing.... So that's where I am for now.
  
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3. leanaa.para
  
  Hello, you say that you have received your order? I would really like to order the down jacket that I want from this site (parajumpersboutique.fr) but I'm really afraid of being scammed, do you think I shouldn't take the risk?
  Thank you
  
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4. leanaa.para > wolfmalcom
  
  Thank you for your response :)
  
  Did you correctly order from the site parajumpersboutique.fr?
  I would really like to buy the jacket that I had spotted on this site, but I'm very afraid of being scammed. Do you think I shouldn't take the risk?
  
  0
5. wolfmalcom
  
  Well, it's hard to know. For sure, it will be a counterfeit!!! And you have no guarantee behind it. Plus, add 20 euros on top of the purchase price mentioned on the site, as previously stated in my first email. As for the quality, I'll have to wait another month until I return from the sea to tell you what it's really like. There's also distrust regarding your banking information. If I had to do it again, I don't think I would. Keep in mind that you are sure of nothing. Taking my example, I paid 290 euros for a jacket that I won't be able to wear due to a sizing issue!!!
  
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Answer 4 / 9
wolfmalcom

Yes, unfortunately, it's already done, I've received it but it's a counterfeit... and the same problem as you, they're no longer answering. On top of that, the site no longer exists...
1
Answer 5 / 9
Majo

Yes, I received it yesterday, it's perfect.
1
Answer 6 / 9
wolfmalcom

No worries. But is the risk worth it?
0
1. leanaa.para Posted messages 7 Status Member
  
  I had been wanting my PJS down jacket for a long time... I need to think about it... In any case, thank you very much!
  
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Answer 7 / 9
Amand222

I just ordered from this site, but after reading all the comments, I'm really scared...
Do you think I'm going to receive it?
0
1. Dafi27
  
  Same for me, but I also think we've just been had...
  
  0
2. Amand222 > Dafi27
  
  I therefore canceled my order (tried but I didn’t get a response) ... And blocked my card
  REAL SCAM
  
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3. Pauline.g
  
  I'm planning to order from this site, do you think it's a good idea?
  
  0
4. Afrikarnak Posted messages 17653 Registration date Status Contributor Last intervention 14 519
  
  Hello
  
  We think you probably haven't read everything.. It's up to you to get yourself into a possible mess..
  
  See you later
  
  0
5. Moha
  
  Parajampers.fr I confirm the scam! To verify a site, go to contrefaçon.fr, paste the link address of the site and you will see!
  
  0
Answer 8 / 9
JMPCOMPUTER Posted messages 32 Status Member 4

Hello,
I see that this topic is still relevant.
You should go to this website, and especially not elsewhere:
https://www.parajumpers.it/fr-fr/
The company's headquarters are in Venice, Italy.
It's best to go to a store whenever possible.
I bought my Parajumpers parka in a store in Luxembourg.
All Parajumpers clothing has a label with a "QR code" and a unique number. This number allows you to verify the authenticity of the garment on a specific website: https://www.parajumpers.it/fr-fr/pjs-world/stopfake-content.html
My parka is authentic.
If you don't have this label or if the code doesn't work, it's a counterfeit.
That said, Parajumpers parkas are expensive. Mine costs €850!
See for yourself on the Italian site...

However, it is clearly stated on my jacket that it is made in China!

--
I highly recommend Avast! free:
0
Answer 9 / 9
JMPCOMPUTER Posted messages 32 Status Member 4

Hello,
Mine looked beautiful when I bought it too.
However, I noticed visible stains on my jacket after going out in the rain. I had them on the sleeves, the front, and on the back.
So I went back to the store and showed them the stains...
They initially suggested a dry cleaning, but we insisted on a standard exchange. After a good month of waiting, I received a new parka, identical to the previous one, apparently brand new.
Since then, I tried the experience again in the rain and I have stains again!
On their website, Parajumpers specifies that the parkas are treated for water resistance (waterproof). Nobody knows exactly what the water-repellent treatment of the fabric used (Oxford nylon) for these parkas consists of, and whether this treatment is properly applied.
I think that for this price, we are entitled to a high-quality garment in every respect.
It’s a shame that it’s made in China because that’s certainly not a guarantee of quality.
Thank you.
0
1. bendrop Posted messages 12658 Registration date Status Contributor Last intervention 8 527
  
  Hello,
  
  "Too bad it's made in China"
  Check your facts.
  According to the manufacturer's FAQ:
  Most of our clothing is made in the Far East, but sometimes certain special productions are made in India or Europe.
  
  Where was yours purchased? Not the store or site + price.
  
  Best regards.
  
  0
2. JMPCOMPUTER Posted messages 32 Status Member 4
  
  Hello bendrop,
  There's no need to check my info because it is clearly written inside my parka: "Made In China". At least it's clear.
  I went to a store whose details can be found on the official Parajumpers website: https://www.parajumpers.it/fr-fr/
  So it's an official retailer. I doubt they sell counterfeits. I will not disclose the name of the store and its location as my intention is not to harm it.
  I have read the same thing as you in the FAQ on the official website. Geographically speaking, China is indeed located in the Far East, isn’t it?
  Watch this video on YouTube:
  https://www.youtube.com/watch?v=z_4Tn7f9L-g
  At 1 minute and 52 seconds, you can read "Made in China" on the central label of a Parajumpers jacket shipped from Italy by the manufacturer. I am not the author of this video.
  I also confirmed via the "certilogo" label sewn into the removable inner lining that my jacket is indeed authentic.
  My jacket is a men's Masterpiece Right Hand parka in green (bush) and size XXL. I paid €850.
  Thank you.
  
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  1. bendrop Posted messages 12658 Registration date Status Contributor Last intervention 8 527 > JMPCOMPUTER Posted messages 32 Status Member
    
    At €850, it would hurt to have a waterproof parka that isn't.
    Maybe write to headquarters...
    
    Best regards.
    
    0
3. JMPCOMPUTER Posted messages 32 Status Member 4
  
  I will wait for the decision from the representative of this store who is in contact with the headquarters in Italy, and I will keep you informed.
  Thank you.
  
  0

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