PC portable ne fonctionne plus correctement

Question

Bonjour,
Depuis quelques jours plus rien ne fonctionne comme avant.
J'ai fait une restauration mais des erreurs se sont produites
J'en ai essayé plusieurs et toujours le même problème
Maintenant je n'ai plus tous mes programmes et mon ordi ne fonctionne toujours pas correctement
Je suis sous Windows 7 Prenium sur un portable ASUS
Que se faire pour tout remettre en état ?
Merci de votre réponse
Bonne journée

Miura564 · Accepted Answer

Bonjour,

essaye de mieux exposer ton problème, de donner le maximum de détails utiles sur ta configuration

« Depuis quelques jours plus rien ne fonctionne comme avant. » 

Que se passe-t-il ? Comment cela fonctionnait-il avant ? (avant quoi ? )

« J'ai fait une restauration mais des erreurs se sont produites »¨

Quel genre de restauration ? Pourquoi faire une restauration ? Quelles erreurs ?

« J'en ai essayé plusieurs et toujours le même problème »

Quel problème ? si une restauration ne résoud pas le problème ça ne sert à rien de les multiplier..... X * 0 = 0

« Maintenant je n'ai plus tous mes programmes et mon ordi ne fonctionne toujours pas correctement »

Quels programmes. Et pour la 3e fois on ne sait toujours pas quel problème

 « Je suis sous Windows 7 Premium sur un portable ASUS »

Lequel de Windows 7 Premium ? 32 ou 64 bits ? Quel modèle (exact et précis) de portable ASUS ?

« Que se faire pour tout remettre en état ? »

Aide nous à t'aider en donnant d'avantages de détails. Personne n'est devin ici

« Merci de votre réponse 
Bonne journée »

Bonne journée à toi

evelyne671 · Answer

Bonjour,
Suite à des mises à jour de Windows Update qui ne se sont pas faites malgré plusieurs essais, je n'arrivai pas à mettre à jour ces fichiers.
J'ai essayé de faire une restauration de mon système à une date antérieure et cette restauration ne m'a pas restauré le tout. J'ai voulu revenir en arrière et donc faire une nouvelle restauration de mon système. 
Mais là aussi il m'a signalé que tous les fichiers non pas été restaurés.
J'avais installé quelques programmes (dont certains payants) sur mon ordinateur et lors de la dernière restauration certains n'y étaient plus installé. Ceci n'est pas bien grave, puisque je suis arrivée à les reinstaller.
Mon ordi est un ASUS  X93S et j'ai Windows 7 Premium 64 bits
Désolée si je n'ai pas donné tous ces détails, je ne suis pas douée mais pas du tout en informatique et je ne comprends pas grand chose
Merci de votre aide

evelyne671 · Answer

Justement, je ne sais pas pourquoi les mises à jour de Windows Update ne sont pas faites. 
Ni connaissant rien en informatique, je me suis dit que si je faisais une restauration à une date antérieure, cela réglerait mon problème de mises à jour. 
La différence principale de fonctionnement, c'est que mon ordinateur "marche au ralenti".

tanteelise · Answer

Bonjour,

je pense qu'effectivement, le post serait mieux dans la section virus/sécurité.
je le tranfère, et patientez , un spécialiste sécurité vous prendra en main.

bonne chance.

cordialement

evelyne671 · Answer

Merci à vous tous

Evelyne671 · Answer

Bonjour,
J'ai réussi à réparer différentes erreurs de Windows Update sauf l'erreur 9C59 qui correspond à l'installation d 'Explorer 10.
Malgré le lien que vous m'avez donné et les différentes solutions indiquées, aucune ne fonctionnent. 
Comment puis-je réparer cette mise à jour ? 
Merci et bonne journée

juju666 · Answer

Salut,

&#9654 Télécharge ici : Junkware Removal Tool

 !!! Ne clique pas sur Download !!! , attends simplement que la fenetre de telechargement arrive pour confirmation

&#9654 Enregistre ce fichier sur le bureau.

&#9654 Ferme tout tes navigateurs 

Sous XP, double-clique sur l'icône et presse une touche lorsque cela sera demandé.
Sous Vista/7/8, clic droit et Exécuter en temps qu'administrateur.
    
&#9654 NB: Le bureau disparaitra un instant, c'est normal.
    
&#9654 Laisse le programme travailler ne touche plus à rien
    
&#9654 Poste le rapport généré à la fin de l'analyse. 

Tuto : http://hackinginterdit.blogspot.fr/2013/02/junkware-removal-tool.html

Ensuite :

Faire un scan OTL pour diagnostiquer les programmes qui tournent et déceler des infections : 

&#9654 Télécharge ici :OTL

&#9654 Fais un double clic sur l'icône pour le lancer (clic droit executer en tant qu'administrateur sous Vista, Windows 7 ou Windows 8). Vérifier que toutes les autres fenêtres sont fermées afin qu'il s'exécute sans interruption.

&#9654 Clique ici pour voir la configuration

&#9654 Copie et colle le contenu de ce qui suit en gras dans la partie inférieure d'OTL "Personnalisation"


HKCU\Software
HKLM\Software
%Homedrive%\*
%Homedrive%\*.
%Userprofile%\*
%Userprofile%\*.
%Allusersprofile%\*
%Allusersprofile%\*.
%localappdata%\*
%localappdata%\*.
%Userprofile%\Local Settings\Application Data\*
%Userprofile%\Local Settings\Application Data\*.
%programFiles%\*
%programFiles%\*.
%Systemroot%\Temp\*.exe /s
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\system32\*.exe /lockedfiles
%systemroot%\system32\*.in*
%systemroot%\Tasks\*
%systemroot%\Tasks\*.
%systemroot%\system32\Tasks\*
%systemroot%\system32\Tasks\*.
%systemroot%\system32\drivers\*.sy* /lockedfiles
%systemroot%\system32\config\*.exe /s
%Systemroot%\ServiceProfiles\*.exe /s
%systemroot%\system32\*.sys 
%temp%\*.exe /s 
%ALLUSERSPROFILE%\Application Data\*.exe /s 
%ALLUSERSPROFILE%\Application Data\*.
%APPDATA%\*.exe /s 
%LocalAppData%\*
%LocalAppData%\*. 
%SYSTEMDRIVE%\*.*
/md5start
explorer.exe
winlogon.exe
userinit.exe
svchost.exe
services.exe
winsock.*
/md5stop
msconfig 
netsvcs 
BASESERVICES
safebootminimal
safebootnetwork 
CREATERESTOREPOINT
SAVEMBR:0
dir "%Homedrive%\*" /S /A:L /C 

&#9654 Clic sur Analyse.

A la fin du scan, 2 Bloc-Notes vont s'ouvrir avec les rapports (OTL.txt et extras.txt).

NE PAS COPIER/COLLER LE RAPPORT ICI - LIRE JUSQU'AU BOUT

Ces fichiers se trouvent à côté de l'exécutable OTL.exe

héberge OTL.txt et extra.txt sur FEC Upload et donne les liens obtenus en échange  

NE PAS COPIER/COLLER LE LIEN DE SUPPRESSION, CONSERVE-LE SI TU DESIRE ENSUITE SUPPRIMER LES RAPPORTS DE LA BASE DE DONNEES FEC 
 
A+

juju666 · Answer

suite 

pour ie10.

- On désinstalle Windows Internet Explorer 9 via Windows Update
- On redémarre le PC
- On Installe IE 10
- On redémarre le PC dès qu'il nous invite à le faire

ie10 pour 64 bits http://download.microsoft.com/download/0/8/5/085849D2-C952-4AFB-A3ED-A4A8F404F236/IE10-Windows6.1-x64-fr-fr.exe
ie10 pour 32 bits http://download.microsoft.com/download/0/5/2/052A0A65-A54C-4957-8C38-7EFF77115BB7/IE10-Windows6.1-x86-fr-fr.exe

Evelyne671 · Answer

Bonjour Juju666 et merci pour ton aide.
Ci dessous le rapport 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 5.4.9 (08.17.2013:3)
OS: Windows 7 Home Premium x64
Ran by Evelyne on 18/08/2013 at 14:21:04,69
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{39CB8175-E224-4446-8746-00566302DF8D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{80FABB17-63AF-4655-9F07-B6509EE37AF2}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{F48FC5B2-094A-44C7-B48C-289738C9582D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\dealplylive.exe
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\escort.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\escortapp.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\escorteng.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\escortlbr.dll
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\esrv.exe
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{80FABB17-63AF-4655-9F07-B6509EE37AF2}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{9BDB5E09-4BBA-4422-8C2B-529B281C32B8}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{CA5D945F-E738-4D0B-A0B5-25AC51C64659}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{F48FC5B2-094A-44C7-B48C-289738C9582D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{F7698761-4ABA-45C2-A5BB-D2163922C725}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\babsolution
Failed to delete: [Registry Key] HKEY_CURRENT_USER\Software\datamngr
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\dealply
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\dealplylive
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\distromatic
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\installcore
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\datamngr
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\dealply
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\dealplylive
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\delta
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\systweak
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\alxssb.alxtbssb
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\alxssb.alxtbssb.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\alxtb2.toolbarproxy
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\alxtb2.toolbarproxy.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\prod.cap
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{8C338DDB-19FC-4C1F-B74D-6931EE55F7A1}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\systweakasp_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\systweakasp_rasmancs
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\datamngr
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\UpdateTask_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\UpdateTask_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\UpdateTask_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\UpdateTask_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}



~~~ Files

Successfully deleted: [File] C:\Windows\Tasks\dsite.job
Successfully deleted: [File] "C:\Users\Evelyne\appdata\local\google\chrome\user data\default\bprotector web data"
Successfully deleted: [File] "C:\Users\Evelyne\appdata\local\google\chrome\user data\default\bprotectorpreferences"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\babylon"
Successfully deleted: [Folder] "C:\ProgramData\browserdefender"
Successfully deleted: [Folder] "C:\Users\Evelyne\AppData\Roaming\babsolution"
Successfully deleted: [Folder] "C:\Users\Evelyne\AppData\Roaming\dsite"
Successfully deleted: [Folder] "C:\Users\Evelyne\AppData\Roaming
osibay"
Successfully deleted: [Folder] "C:\Users\Evelyne\AppData\Roaming\offerbox"
Successfully deleted: [Folder] "C:\Users\Evelyne\AppData\Roaming\systweak"
Successfully deleted: [Folder] "C:\Users\Evelyne\appdata\local\dealplylive"
Successfully deleted: [Folder] "C:\Users\Evelyne\appdata\local\swvupdater"
Successfully deleted: [Folder] "C:\Program Files (x86)\babylon"
Successfully deleted: [Folder] "C:\Program Files (x86)\delta"
Successfully deleted: [Folder] "C:\Program Files (x86)\glarysoft toolbar"
Successfully deleted: [Folder] "C:\Program Files (x86)\inbox toolbar"
Successfully deleted: [Folder] "C:\Program Files (x86)\mypc backup"
Successfully deleted: [Folder] "C:\Program Files (x86)
osibay"
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0009723A-7DF8-49E8-99E8-0D79C00C636E}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{00AFADB7-6BB9-4EBD-B75A-1F83A8FBC237}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{00E994A9-FCE0-40E1-971E-A4A1463AAAB1}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{00FAEB8E-83AE-445C-9148-CA4CE79328E4}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{012CAB56-DBD6-4230-884E-3C24E5DDE9D4}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{015DE08B-C2D3-43DE-910A-3CBB2D7DF87E}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0165308C-3C2C-4201-BC6A-69BBA596A581}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0222AAF6-DD33-42DD-B42D-8A0E46E0BB88}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0317E8AC-539C-489F-9607-86B143CDE7B9}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{03B155D9-1176-421D-A381-B2644F62D84A}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{03B6FA6E-9738-4015-BCB9-9AE5108B32B2}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{03DB2A28-D8E7-4674-AE09-1D3D24578B58}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0469360D-B1E6-49C3-A1FB-E6B9608FE2FF}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{046B9C47-DADC-4136-B66B-D2D0FF0E229E}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{04929A42-B330-4BAC-988E-93AEABBD1945}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{04AC7BE1-C330-4AC4-9F2A-C6FADB513D5A}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{05AAD953-7C96-48EB-B32B-CB2F3A126F2B}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{05B38F5B-FCBC-416A-BF01-D4C7700BBD69}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{05ED11B9-6B08-42B5-9EF5-198BDA334D02}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{05F700E3-3970-4E1F-A2B4-83782ADB001A}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{06163A08-573E-4D4A-A3B3-B20437F69C42}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0653D820-2491-4A72-9157-76F2754C4E94}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{06C7E96B-625A-473C-A401-E7062E570107}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{06D79144-4B62-4BDE-A448-AB048D5474FF}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0761AAD9-6CFB-4354-A9B6-ABDB895CD14A}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{076D1064-6F51-4002-B481-0816D6FDAF22}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{076F2727-853D-40C6-B683-900B619C4E61}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{079FA4BD-6B00-4497-A15B-42F1B0AA920D}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{07FCDBE4-46C0-4CB2-A0F4-909A6C4CD81E}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0832DCA2-4E61-4076-9897-84CB8A973F09}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{08E653AB-A1FE-4570-811D-5DC53AE87F16}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{08F27851-8147-46E1-B6E9-C9FAD83BDC14}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{091AE7CF-14EF-4210-BFF1-DD70209AE7FA}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{09DDAF28-4F61-4064-97BD-88D56F073C2F}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0A174B5D-5F1A-4A58-B38E-9DE01EB72E8F}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0A3C5141-8257-4EAB-8109-114A91B01C6C}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0A3F289A-E861-4569-A6CC-F7925CA4A189}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0A5FCFF7-1DC0-4D2D-9518-F96424925D2E}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0A7205EC-8B65-4DE5-9629-9CE4C78AFCB2}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0AD85FBF-B85E-4EDB-BE66-E026F23DA6F8}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0B697D70-4E3D-4253-92EF-085A84741324}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0B69BFB9-4CD4-481B-B395-896C97EE3DF1}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0B6F6262-FCE6-42CF-8606-250A3B3863FE}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0B82D38A-CDA8-4FCF-96BA-71E9A3FDBEB6}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0B931BF9-35EE-4D83-8669-9E55FF361FD2}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0CB678A2-19DD-4297-8E86-69A38D74AED6}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0D1CEB1C-18D5-458D-928B-C6E7230EE2C9}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0D2783DE-DB38-44B4-95F0-4DF2F239AF3E}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0D9FC88B-DBFB-4580-AC55-DE8063628B36}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0DA90E29-2CF6-4CC3-9227-340C320E6C5D}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0DD550E7-3259-4966-B396-B877865EC9DF}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0DDE170D-D834-489B-A94C-ED4199FF0F5D}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0DFE537A-B3BC-410F-8CC1-67DE985CD880}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0E6F5A5E-B8A8-4708-8DA8-F4C0C3F76677}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0EEF5B48-8961-4DE2-9B25-A0882ADC7C5E}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0F0B4F9C-1F27-4B84-A9B2-72633CFF2B02}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0F180066-BDAF-4BF9-8702-2CCC45F1F048}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0F67C6E5-A623-4758-B83C-9D5D7D84EF75}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{0FC660ED-99FE-4277-BF7F-60EA622BFF95}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{10FC83C4-DD03-444D-A96D-F2153E91D2DD}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{116BC823-F175-4B10-A136-36EB10AF0A35}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{1197FB53-6A23-4D40-A5E9-97F0074835D7}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{11A16C64-D0EB-44C5-961F-92E2C96AC9B2}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{11D1640C-834C-45EB-ABD3-031231FDE501}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{12271149-0DCC-4001-AEE3-47B02DE5D6C9}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{126D49DC-20CB-45F8-B37B-3DFD9DB1004E}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{12790C6E-D656-4A28-9122-94D27F2FDDCC}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{12FD26A1-F6FD-4699-AEB7-FDA3726F1887}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{1382A65C-A208-4ADC-8E92-735E12C38345}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{13B3F905-702F-4CCC-88F1-39D3DC479A03}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{13D01937-26B0-4E1E-8FC8-C791EC438696}
Successfully deleted: [Empty Folder] C:\Users\Evelyne\appdata\local\{13D2D34E-5A40-4D32-A1F0-A65EE3909830}
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juju666 · Answer

Ah rapport trop long :)

Avant OTL fais ça :

&#9654 Télécharge ici (lien direct): AdwCleaner (de Xplode)

&#9654 Lance-le

&#9654 Clique sur Nettoyer et patiente le temps du nettoyage.

&#9654 Poste le contenu du rapport que tu trouveras dans le répertoire AdwCleaner de ton disque dur ( C:\AdwCleaner\AdwCleaner[x].txt) ou son contenu s'il s'ouvre.

Evelyne671 · Answer

Désolée pour le rapport trop long
Je viens de terminer l'action OTL je t'envoie les deux rapports et je lance AdwCleaner
A+ et merci

juju666 · Answer

ok

Evelyne671 · Answer

Je ne trouve pas "Nettoyer"
Est-ce "Suppression" que je dois faire ? 
Merci

juju666 · Answer

Oui suppression :)

Evelyne671 · Answer

ok merci
a+

juju666 · Answer

poste le rapport quand il aura fini ;)

Evelyne671 · Answer

Voici le rapport : 

# AdwCleaner v2.306 - Rapport créé le 18/08/2013 à 17:04:59
# Mis à jour le 19/07/2013 par Xplode
# Système d'exploitation : Windows 7 Home Premium Service Pack 1 (64 bits)
# Nom d'utilisateur : Evelyne - EVELYNE-PC
# Mode de démarrage : Normal
# Exécuté depuis : C:\Users\Evelyne\Downloads\adwcleaner(1).exe
# Option [Suppression]


***** [Services] *****


***** [Fichiers / Dossiers] *****

Dossier Supprimé : C:\Program Files (x86)\Amazon Browser Bar
Dossier Supprimé : C:\Program Files\Babylon
Dossier Supprimé : C:\Users\Evelyne\AppData\Local\Amazon Browser Bar
Dossier Supprimé : C:\Users\Evelyne\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BrowserDefender
Fichier Supprimé : C:\Windows\Tasks\Dealply.job

***** [Registre] *****

Clé Supprimée : HKCU\Software\Alexa Internet
Clé Supprimée : HKCU\Software\DataMngr
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\bProtectSettings
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EA582743-9076-4178-9AA6-7393FDF4D5CE}
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F443A627-5009-4323-9C1D-7FD598D0D712}
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EA582743-9076-4178-9AA6-7393FDF4D5CE}
Clé Supprimée : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F443A627-5009-4323-9C1D-7FD598D0D712}
Clé Supprimée : HKCU\Software\857ddd8b43ce512
Clé Supprimée : HKLM\SOFTWARE\Classes\AppID\{1F02FB61-2BE5-4C16-8199-AEAA16EB0342}
Clé Supprimée : HKLM\SOFTWARE\Classes\TypeLib\{33D0AD98-3347-4A54-8929-5163EBEB9F72}
Clé Supprimée : HKLM\SOFTWARE\Classes\TypeLib\{DA9FC525-41ED-4C00-B046-946DA7CDD305}
Clé Supprimée : HKLM\Software\DataMngr
Clé Supprimée : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8C338DDB-19FC-4C1F-B74D-6931EE55F7A1}
Clé Supprimée : HKLM\SOFTWARE\MozillaPlugins\@tools.dpliveupdate.com/DealPlyLive Update;version=3
Clé Supprimée : HKLM\SOFTWARE\MozillaPlugins\@tools.dpliveupdate.com/DealPlyLive Update;version=9
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\857ddd8b43ce512
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B3EAD50C-ECB0-459A-9EDA-F505AB99675B}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E57091A7-B5F0-4C42-9329-72ED3E59ED31}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EA582743-9076-4178-9AA6-7393FDF4D5CE}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F443A627-5009-4323-9C1D-7FD598D0D712}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{0923E315-2D8B-48CE-A37C-AE9A42F9711C}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{1A1BBE49-C6F1-40EA-9D2F-262F0AF6DDE3}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{2022154E-7E3E-4809-871E-1B45A6FC7058}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{292ECB89-350E-45D2-816F-52C15305B144}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{36CC2180-B6BF-4951-9578-6B0C40044AAA}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{44A36944-22C6-4A08-BC7C-161F3E540DBF}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{51F04BD6-3888-4849-864C-617FAE709CE0}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{6247DD2C-8CF9-4041-A235-93691D71B8B4}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{835BED79-DF7E-4096-B355-ED43FA2EA87B}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{8C953EC4-8CFA-44FB-B32E-1249E5505091}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{8E863BD6-50DE-47D0-A6F1-3C1F6DB72451}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9DD36F1E-5111-41C5-ADED-A2A11A2FF3E4}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{A2FB8217-E320-434E-BA79-513E357AD54F}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{A9CEBBF4-9129-479A-9231-E833ED3D3A8F}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AFD4D1F9-167C-4884-95AE-B5A9797B0D16}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{B3EAD50C-ECB0-459A-9EDA-F505AB99675B}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C47788B1-9604-4D7A-A684-F4D450F2D7D2}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{CA3B41D0-D4C1-4808-B248-75DA27238828}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{D4A2FF6C-087F-4D40-8DFE-92AAD484BFB8}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{D88B9D5C-A9CF-4C69-906D-1CCA5D85A2EF}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E4E394E0-D331-431F-B76D-E3A19193D5F6}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{F83AF01C-AA2F-469F-8BE7-D178FB15FD07}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{348C2DF3-1191-4C3E-92A6-B3A89A9D9C85}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{C536F080-57B7-46D6-8894-C647553F2889}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E57091A7-B5F0-4C42-9329-72ED3E59ED31}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F443A627-5009-4323-9C1D-7FD598D0D712}
Clé Supprimée : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Amazon Browser Bar
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{0923E315-2D8B-48CE-A37C-AE9A42F9711C}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{1231839B-064E-4788-B865-465A1B5266FD}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{1A1BBE49-C6F1-40EA-9D2F-262F0AF6DDE3}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{2022154E-7E3E-4809-871E-1B45A6FC7058}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{292ECB89-350E-45D2-816F-52C15305B144}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{2DAC2231-CC35-482B-97C5-CED1D4185080}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{36CC2180-B6BF-4951-9578-6B0C40044AAA}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{3F1CD84C-04A3-4EA0-9EA1-7D134FD66C82}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{3F83A9CA-B5F0-44EC-9357-35BB3E84B07F}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{44A36944-22C6-4A08-BC7C-161F3E540DBF}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{47E520EA-CAD2-4F51-8F30-613B3A1C33EB}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{57C91446-8D81-4156-A70E-624551442DE9}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{6247DD2C-8CF9-4041-A235-93691D71B8B4}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{70AFB7B2-9FB5-4A70-905B-0E9576142E1D}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{7AD65FD1-79E0-406D-B03C-DD7C14726D69}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{835BED79-DF7E-4096-B355-ED43FA2EA87B}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{8E863BD6-50DE-47D0-A6F1-3C1F6DB72451}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{97DD820D-2E20-40AD-B01E-6730B2FCE630}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{9DD36F1E-5111-41C5-ADED-A2A11A2FF3E4}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{A2FB8217-E320-434E-BA79-513E357AD54F}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{A9CEBBF4-9129-479A-9231-E833ED3D3A8F}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{AFD4D1F9-167C-4884-95AE-B5A9797B0D16}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{B177446D-54A4-4869-BABC-8566110B4BE0}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{B3EAD50C-ECB0-459A-9EDA-F505AB99675B}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{C47788B1-9604-4D7A-A684-F4D450F2D7D2}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{CA3B41D0-D4C1-4808-B248-75DA27238828}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{D4A2FF6C-087F-4D40-8DFE-92AAD484BFB8}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{D88B9D5C-A9CF-4C69-906D-1CCA5D85A2EF}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{D9D1DFC5-502D-43E4-B1BB-4D0B7841489A}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{E0B07188-A528-4F9E-B2F7-C7FDE8680AE4}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{F05B12E1-ADE8-4485-B45B-898748B53C37}
Clé Supprimée : HKLM\SOFTWARE\Classes\Interface\{F83AF01C-AA2F-469F-8BE7-D178FB15FD07}
Valeur Supprimée : HKCU\Software\Microsoft\Internet Explorer\Main [bprotector start page]
Valeur Supprimée : HKCU\Software\Microsoft\Internet Explorer\SearchScopes [bProtectorDefaultScope]
Valeur Supprimée : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{EA582743-9076-4178-9AA6-7393FDF4D5CE}]

***** [Navigateurs] *****

-\ Internet Explorer v9.0.8112.16502

[OK] Le registre ne contient aucune entrée illégitime.

-\ Mozilla Firefox v12.0 (fr)

Fichier : C:\Users\Evelyne\AppData\Roaming\Mozilla\Firefox\Profiles\glzcpnyv.default\prefs.js

[OK] Le fichier ne contient aucune entrée illégitime.

-\ Google Chrome v28.0.1500.95

Fichier : C:\Users\Evelyne\AppData\Local\Google\Chrome\User Data\Default\Preferences

Supprimée [l.29] : icon_url = "hxxp://www.delta-search.com/favicon.ico",
Supprimée [l.32] : keyword = "delta-search.com",
Supprimée [l.36] : search_url = "hxxp://www1.delta-search.com/?q={searchTerms}&babsrc=SP_ss&mntrId=CA31BEB70D4[...]
Supprimée [l.533] : homepage = "hxxp://www1.delta-search.com/?babsrc=HP_ss&mntrId=CA31BEB70D4121BA&affID=119357&tsp[...]
Supprimée [l.749] : urls_to_restore_on_startup = [ "hxxp://www1.delta-search.com/?babsrc=HP_ss&mntrId=CA31BEB70[...]

*************************

AdwCleaner[R1].txt - [14647 octets] - [18/08/2013 13:31:58]
AdwCleaner[S1].txt - [412 octets] - [18/08/2013 13:33:46]
AdwCleaner[S2].txt - [9633 octets] - [18/08/2013 17:04:59]

########## EOF - C:\AdwCleaner[S2].txt - [9693 octets] ##########

Faut-il encore faire quelque chose ou je peux relancer les mises à jour de Widows Udpate ? 
a+

juju666 · Answer

Tu peux y aller pour WU.

Néanmoins suis mon conseil.
Désinstalle IE9 par WU, ensuite reboot, tu relance WU et tu installe IE10, ça devrait fonctionner.

Evelyne671 · Answer

Merci
Malheureusement je ne trouve pas IE9 sur mon ordi
Et comment faire pour supprimer avec WU ?

Evelyne671 · Answer

ok
je te tiens au courant
Merci

Evelyne671 · Answer

J'ai essayé d'installer IE10 et une fenêtre me dit que l'installation ne s'est pas terminée.
Donc ce problème n'est toujours pas réglé.
Je vais redemarrer mon ordi et recommencer.

juju666 · Answer

M'ok ...

Evelyne671 · Answer

J'ai réessayé ainsi que la mise à jour de WU mais cela ne fonctionne toujours pas.
J'ai lors de la MJ une erreur code 9C59
Que faire pour IE10 s'installe sur mon ordi ? 
Merci

juju666 · Answer

Essaie avec Package d'installation réseau IE10 32 bits ou Package d'installation IE10 64 bits voir

Evelyne671 · Answer

ok

Evelyne671 · Answer

Toujours la même réponse : L'installation de IE10 ne s'est pas terminée...
Et lorsque je regarde dans mes programmes je n'ai plus aucun IE d'afficher.

juju666 · Answer

As-tu le pack de langue anglais étas-unis installé ? 
Dans WU, voir "Mise à jour installées"

Si pas tu peux l'installer. Il s'appelle "Module linguistique anglais - Windows 7 Service Pack 1 pour ordinateurs à processeur x64 (KB2483139)" par son "petit" nom ^^


A tenter aussi:  https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-resources

Evelyne671 · Answer

Désolée... 
Ne connaissant pas grand chose à l'informatique je n'arrive pas à faire ce dit dans votre post précédent.
Je ne sais pas où trouver "Module linguistique anglais - Windows 7 Service Pack 1 pour ordinateurs à processeur x64 (KB2483139)" par son "petit" nom ^^ "

juju666 · Answer

Voir :

Evelyne671 · Answer

Non, je n'ai pas trouvé ce fichier à l'endroit indiqué.
Pour ce soir j'arrête
Bonne nuit et à demain

juju666 · Answer

Bah t'façon je sèche là :|

Evelyne671 · Answer

Bonjour, 
J'ai reesssayé de refaire tout ce que vous m'avez dit mais cela ne fonctionne pas
A force d'essayer et de charger des programmes, j'ai l'impression que mon ordi est maintenant envahi par des logiciels que je n'utiliserai certainement plus. 
Alors deux questions :
1-Comment faire pour nettoyer (gratuitement) mon ordinateur ?
2-Comment faire pour que Internet Explorer fonctionne ? 
Merci et bonne journée

juju666 · Answer

Hello

C'est quelle marque ce pc ?
Tu as des documents importants dessus ?

Evelyne671 · Answer

C'est un portable ASUS X93S avec Windows Premium Familial
Oui, j'ai quelques documents importants

juju666 · Answer

Sauvegarde-les. Sur clé usb/cd/dvd ...

Evelyne671 · Answer

Oulala.... je dois faire comment ?

Evelyne671 · Answer

Voilà j'ai fait une sauvegarde sur un disque dur externe
J'ai sauvegardé "Bibliothèque"
Est-ce suffisant ?

juju666 · Answer

Heu je ne sais pas honnêtement.
Si t'as mis des doc sur le bureau sont pas dans la bibliothèque ...

evelyne671 · Answer

Bonjour Juju666
Je pense que mes documents importants sont sauvegardés car je ne les mets pas sur le bureau. J'ai essayé de supprimer un document puis d'utiliser la sauvegarde pour le restaurant et cela fonctionne. Donc je pense que c'est bon.
Sinon, peux-tu m'expliquer comment faire une sauvegarde ?
Merci
Bonne journée et @+

juju666 · Answer

Hello,

C'est bon dans ce cas :)

 Maintenant on va restaurer ton pc, il sera comme neuf, comme si il sortait d'usine !

Por cela :

Utiliser la partition de répartition (selon les modèles)
1. Appuyez sur la touche < F9 > pendant le démarrage.
2. Appuyez sur [Entrer] pour sélectionner Windows Setup [EMS activé].
3. Sélectionnez la langue de restauration et cliquez sur Suivant..
4. Lisez le contenu de la fenêtre "ASUS Preload Wizard"et cliquez sur Suivant.
5. Choisissez une option de partition et cliquez sur Suivant..Les options de partition sont :

Restaurer Windows uniquement sur la première partition.
This option deletes only the first partition and allows you to keep other partitions, and to create a new system partition as drive "C".
Restaurer Windows sur le disque dur en entier.
Cette option efface toutes les partitions de votre disque dur et crée un nouveau système de partition sur le disque "C".
Restaurer Windows sur le disque avec deux partitions.
Cette option efface toutes les partitions de votre disque dur et crée deux nouvelles partitions : "C" (25%) et "D" (75%).
6. Suivez les instructions à l'écran pour finaliser le processus de restauration.

evelyne671 · Answer

Super si mon PC sera comme neuf !
Mais j'avoue que faire toutes ces manipulations me panique un peu, car je ne comprend rien à l'informatique (m'y suis mise après ma retraite) et ne pratique pas un mot d'anglais.
Quelles options choisir parmi ceux que tu me proposes ? 
Merci et a+

juju666 · Answer

La première : Restaurer Windows uniquement sur la première partition.

evelyne671 · Answer

OK, je vais me lancer dans cette opération
a+

evelyne671 · Answer

OK je ne fais pas de sauvegarde
Et pour la deuxième question ? concernant Entertainment ? je fais quoi ? 
Merci

juju666 · Answer

Ah bah tu reconfigures comme tu veux :)

PC portable ne fonctionne plus correctement

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