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Nokia C3-01

dfbiagio -  
rzougauss Posted messages 2 Status Member -
Hello,
I would like some help to reset my Nokia C3-01.
I have a problem with the touchscreen; I can't access my menu. When I touch the menu area, it activates the area above it. There is a ±2cm offset between the part I touch and the part that is activated.
How can I reset it knowing that I don't have access to the menu?
Thank you in advance

Configuration: Windows XP / Internet Explorer 7.0

7 answers

Answer 1 / 7
dfbiagio
 
It doesn't work.
It asks me for confirmation via the touchscreen. But if the touchscreen doesn't work, how can I confirm?
Best regards.
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Answer 2 / 7
rzougauss Posted messages 2 Status Member 1
 
Hello,
I have the same issue, I can no longer access the menu or any touch functions!
It's really annoying!
Is there a diagnostic or repair tool (at least to know what the problem is) available on the net?
Thank you in advance!
1
Answer 3 / 7
Miura564 Posted messages 14829 Registration date   Status Member Last intervention   1 560
 
Hello,

To reset your phone to factory settings, you need to type:

*#res0# (*#7370#)
the password if it has never been changed is 12345

*** WARNING *** this operation deletes all data from your phone, remember to back up with Nokia Suite.
0
Answer 4 / 7
Miura564 Posted messages 14829 Registration date   Status Member Last intervention   1 560
 
try to validate with the call button.

Otherwise, you will have to call your customer service.
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Answer 5 / 7
dfbiagio
 
I tried all the keys. It's not working.
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Answer 6 / 7
Miura564 Posted messages 14829 Registration date   Status Member Last intervention   1 560
 
long live touch...
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Answer 7 / 7
dfbiagio
 
Thank you anyway. Have a nice day.
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