PS3 does not recognize external hard drive.

Thank you, but a friend saw it working on a PS3. So I was told that I needed to go into the settings and change something, but I've already spent hours and it still doesn't work. Thank you in advance.
Olivier

Yes, I have a friend who has already seen a pink elephant too :-)

Plug it into your computer
right-click
properties

and tell me what it displays:

- FAT32
- NTFS

A crowded elevator will always feel different for a dwarf.

Yes, thank you, it is in
fat 32
thank you.

Thank you, I am in the settings, video settings on the PS3 but nothing.
Thank you.

I have already gone into the settings menu many times and closed it with the cross but I still don't have the right solution
thank you
olivier

I never said in settings

menu photos, music, videos
https://manuals.playstation.net/document/fr/ps3/current/basicoperations/xmb.html

or
https://www.playstation.com/fr-fr/support/

and then it will be triangle to show all and not cross

A crowded elevator will always feel different for a midget

Thank you, but I have the manual and it doesn't say much; it just talks about external SD cards.
When I'm in the photos menu,
it offers me photo gallery or playlist, and with the cross, it doesn't do anything.
Thank you.

If you're in the photos menu
ok then if the key is visible it should be at the very bottom

so you don't see anything else
we agree?

on this link the image at the bottom
https://www.playstation.com/fr-fr/support/
it shows you what it looks like if your key is present

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A crowded elevator will always feel different for a midget

Well, if it's in FAT32 and nothing else

then the only solution I see
is that you have another partition on it

some disks have a backup partition
in the very first partition (a few MB or GB)
and the PS3 only sees the first partition of a USB drive...

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A crowded elevator will always smell different for a dwarf

Thank you very much to you, but could you explain to me the procedure to follow?
Thank you for your patience

Olivier

ok so if you say that it is

now you should see it in the music, images, videos menu
then go to it, click on the triangle to show all

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A crowded elevator will always feel different for a dwarf