BlueScreen windows 7 Fermé

Question

Bonjour, 

voila mon problème, voila quelques temps que mon ordi plante sans raison apparente


Signature du problème :
  Nom d'événement de problème:	BlueScreen
  Version du système:	6.1.7600.2.0.0.256.1
  Identificateur de paramètres régionaux:	1036

Informations supplémentaires sur le problème :
  BCCode:	1a
  BCP1:	0000000000041790
  BCP2:	FFFFFA8000E4AB30
  BCP3:	000000000000FFFF
  BCP4:	0000000000000000
  OS Version:	6_1_7600
  Service Pack:	0_0
  Product:	256_1

Fichiers aidant à décrire le problème :
  C:\Windows\Minidump\102512-24570-01.dmp
  C:\Users\jackoneillsg\AppData\Local\Temp\WER-51308-0.sysdata.xml

Lire notre déclaration de confidentialité en ligne :
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c

Si la déclaration de confidentialité en ligne n'est pas disponible, lisez la version hors connexion :
  C:\Windows\system32\fr-FR\erofflps.txt

HELP ME...!!!

Scarpa · Answer

Bonjour .

Utiliser les références des BCD (Bug check code) ou alors l'utilitaire Whocrashed :

https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-code-reference2?redirectedfrom=MSDN

https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/
https://freewares-tutos.blogspot.com/2009/02/whocrashed-analysez-et-identifiez-les.html

JackOneillsg · Answer

bonjour merci de ta réponse rapide, j'ai donc installé le logiciel WHOCrashed voici le résultat





System Information (local)
--------------------------------------------------------------------------------

computer name: JACKONEILLSG-PC
windows version: Windows 7 , 6.1, build: 7600
windows dir: C:\Windows
CPU: GenuineIntel Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4285587456 total
VM: 2147352576, free: 1974493184




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Thu 25/10/2012 12:32:48 GMT your computer crashed
crash dump file: C:\Windows\Minidump\102512-24570-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x71F00) 
Bugcheck code: 0x1A (0x41790, 0xFFFFFA8000E4AB30, 0xFFFF, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\Windows\system32
toskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 



On Thu 25/10/2012 12:32:48 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) 
Bugcheck code: 0x1A (0x41790, 0xFFFFFA8000E4AB30, 0xFFFF, 0x0)
Error: MEMORY_MANAGEMENT
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Scarpa · Answer

Rechercher de ce coté avec Google  :

Bugcheck code: 0x1A (0x41790, 0xFFFFFA8000E4AB30, 0xFFFF, 0x0) 

https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-code-reference2?redirectedfrom=MSDN

et éventuellement mettre à jour tous les drivers :

https://www.touslesdrivers.com/index.php?v_page=29

Ne pas installer les versions BETA .

JackOneillsg · Answer

je comprend pas ,je trouve pas les codes dans la liste

Scarpa · Answer

Et ça , c'est quoi , vous ne voulez peut être qu'on apporte les croissants au lit .

https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x1a--memory-management?redirectedfrom=MSDN