Blue Screen Of Death inquiétant ( BSOD )
Pridezor
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lilidurhone Messages postés 43355 Date d'inscription Statut Contributeur sécurité Dernière intervention -
lilidurhone Messages postés 43355 Date d'inscription Statut Contributeur sécurité Dernière intervention -
Bonjour,
Voici mon problème : certaines fois, en allumant mon pc, apparaît un BSOD ! En redémarrant, plus rien.
J'en ai eu 4 depuis le 6 mai 2012, voici un .txt avec les 4 BSODs dedans :
==================================================
Dump File : 052812-23228-01.dmp
Crash Time : 28/05/2012 09:00:14
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0'04629000
Parameter 2 : 00000000'00000000
Parameter 3 : fffff880'03e09b31
Parameter 4 : 00000000'00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052812-23228-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 284 752
==================================================
==================================================
Dump File : 052612-24960-01.dmp
Crash Time : 26/05/2012 13:31:18
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0'03069000
Parameter 2 : 00000000'00000000
Parameter 3 : fffff880'03e38b31
Parameter 4 : 00000000'00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052612-24960-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 284 752
==================================================
==================================================
Dump File : 051812-23431-01.dmp
Crash Time : 18/05/2012 07:18:38
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0'037d2000
Parameter 2 : 00000000'00000000
Parameter 3 : fffff880'056a2b31
Parameter 4 : 00000000'00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\051812-23431-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 284 752
==================================================
==================================================
Dump File : 050612-24710-01.dmp
Crash Time : 06/05/2012 15:40:31
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0'03315000
Parameter 2 : 00000000'00000000
Parameter 3 : fffff880'049b2b31
Parameter 4 : 00000000'00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : x64
Crash Address : ntoskrnl.exe+7cc80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\050612-24710-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 284 792
==================================================
De plus, ce n'est pas écrit dans le .txt, mais sur le bsod en lui-même apparaît plusieurs fois : Rzsynapse.sys
En lisant des forums, certains pensent que le driver de la Souris Razer que je possède fait crasher son pc.
Pouvez-vous m'aider s'il vous plait !
Merci
Cordialement,
Voici mon problème : certaines fois, en allumant mon pc, apparaît un BSOD ! En redémarrant, plus rien.
J'en ai eu 4 depuis le 6 mai 2012, voici un .txt avec les 4 BSODs dedans :
==================================================
Dump File : 052812-23228-01.dmp
Crash Time : 28/05/2012 09:00:14
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0'04629000
Parameter 2 : 00000000'00000000
Parameter 3 : fffff880'03e09b31
Parameter 4 : 00000000'00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052812-23228-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 284 752
==================================================
==================================================
Dump File : 052612-24960-01.dmp
Crash Time : 26/05/2012 13:31:18
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0'03069000
Parameter 2 : 00000000'00000000
Parameter 3 : fffff880'03e38b31
Parameter 4 : 00000000'00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\052612-24960-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 284 752
==================================================
==================================================
Dump File : 051812-23431-01.dmp
Crash Time : 18/05/2012 07:18:38
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0'037d2000
Parameter 2 : 00000000'00000000
Parameter 3 : fffff880'056a2b31
Parameter 4 : 00000000'00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\051812-23431-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 284 752
==================================================
==================================================
Dump File : 050612-24710-01.dmp
Crash Time : 06/05/2012 15:40:31
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0'03315000
Parameter 2 : 00000000'00000000
Parameter 3 : fffff880'049b2b31
Parameter 4 : 00000000'00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17803 (win7sp1_gdr.120330-1504)
Processor : x64
Crash Address : ntoskrnl.exe+7cc80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\050612-24710-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 284 792
==================================================
De plus, ce n'est pas écrit dans le .txt, mais sur le bsod en lui-même apparaît plusieurs fois : Rzsynapse.sys
En lisant des forums, certains pensent que le driver de la Souris Razer que je possède fait crasher son pc.
Pouvez-vous m'aider s'il vous plait !
Merci
Cordialement,
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2 réponses
Bienvenue sur CCM
Rassure toi tout va très bien se passer
Je te propose plusieurs logiciels sans risque pour ton ordinateur
D'abord ce logiciel spécifique aux écrans bleus dû à des logiciels
https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/
Télécharge le ici même installe le et exécute le en tant qu'administrateur
Il analysera tes bsod et te fera un rapport publie le dans ta prochaine réponse
Ensuite si pas de ralentissement général sur ton ordinateur ou de comportement suspect je te propose de mettre à jour les drivers qui posent problème par le biais de tous les drivers
Bonne journée
Rassure toi tout va très bien se passer
Je te propose plusieurs logiciels sans risque pour ton ordinateur
D'abord ce logiciel spécifique aux écrans bleus dû à des logiciels
https://www.commentcamarche.net/telecharger/utilitaires/23795-whocrashed-free-home-edition/
Télécharge le ici même installe le et exécute le en tant qu'administrateur
Il analysera tes bsod et te fera un rapport publie le dans ta prochaine réponse
Ensuite si pas de ralentissement général sur ton ordinateur ou de comportement suspect je te propose de mettre à jour les drivers qui posent problème par le biais de tous les drivers
Bonne journée
Crash Dump Analysis
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Mon 28/05/2012 06:54:05 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052812-23228-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0x50 (0xFFFFF8A004629000, 0x0, 0xFFFFF88003E09B31, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 28/05/2012 06:54:05 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: rzsynapse.sys (RzSynapse+0x9B31)
Bugcheck code: 0x50 (0xFFFFF8A004629000, 0x0, 0xFFFFF88003E09B31, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\rzsynapse.sys
product: Razer Synapse Engine
company: Razer USA Ltd
description: Razer Synapse Engine
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rzsynapse.sys (Razer Synapse Engine, Razer USA Ltd).
Google query: rzsynapse.sys Razer USA Ltd PAGE_FAULT_IN_NONPAGED_AREA
On Sat 26/05/2012 11:29:58 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052612-24960-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0x50 (0xFFFFF8A003069000, 0x0, 0xFFFFF88003E38B31, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Fri 18/05/2012 05:14:51 GMT your computer crashed
crash dump file: C:\Windows\Minidump\051812-23431-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0x50 (0xFFFFF8A0037D2000, 0x0, 0xFFFFF880056A2B31, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sun 06/05/2012 13:38:24 GMT your computer crashed
crash dump file: C:\Windows\Minidump\050612-24710-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC80)
Bugcheck code: 0x50 (0xFFFFF8A003315000, 0x0, 0xFFFFF880049B2B31, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
5 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
rzsynapse.sys (Razer Synapse Engine, Razer USA Ltd)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
--------------------------------------------------------------------------------
Crash dump directory: C:\Windows\Minidump
Crash dumps are enabled on your computer.
On Mon 28/05/2012 06:54:05 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052812-23228-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0x50 (0xFFFFF8A004629000, 0x0, 0xFFFFF88003E09B31, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Mon 28/05/2012 06:54:05 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: rzsynapse.sys (RzSynapse+0x9B31)
Bugcheck code: 0x50 (0xFFFFF8A004629000, 0x0, 0xFFFFF88003E09B31, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\rzsynapse.sys
product: Razer Synapse Engine
company: Razer USA Ltd
description: Razer Synapse Engine
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rzsynapse.sys (Razer Synapse Engine, Razer USA Ltd).
Google query: rzsynapse.sys Razer USA Ltd PAGE_FAULT_IN_NONPAGED_AREA
On Sat 26/05/2012 11:29:58 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052612-24960-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0x50 (0xFFFFF8A003069000, 0x0, 0xFFFFF88003E38B31, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Fri 18/05/2012 05:14:51 GMT your computer crashed
crash dump file: C:\Windows\Minidump\051812-23431-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7F1C0)
Bugcheck code: 0x50 (0xFFFFF8A0037D2000, 0x0, 0xFFFFF880056A2B31, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
On Sun 06/05/2012 13:38:24 GMT your computer crashed
crash dump file: C:\Windows\Minidump\050612-24710-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC80)
Bugcheck code: 0x50 (0xFFFFF8A003315000, 0x0, 0xFFFFF880049B2B31, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
5 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
rzsynapse.sys (Razer Synapse Engine, Razer USA Ltd)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.