Nouvelle ordinateur mais écran bleu
yunat
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yunat Messages postés 2 Statut Membre -
yunat Messages postés 2 Statut Membre -
Bonjour,
J'ai un nouvelle ordinateur portable depuis samedi après midi. Jusqu'à aujourd'hui je ne m'en étais pas encore servi. Au bout de quelques minutes ou mon ordinateur est allumé, l'écran passe au bleu et m'indique :
Voilà ce qui s'affiche :
----A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file:
ntkrnlpa.exe MEMORY_MANAGEMENT
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software.
Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical Information: *** STOP: 0x0000001a (0x00041284, 0x0520c001, 0x0000102c, 0xc0802000) ***
ntkrnlpa.exe - Address 0x82ef0d10 base at 0x82e14000 DateStamp 0x4a5bc0
----A problem has been detected and Windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: ntkrnlpa.exe KERNEL_MODE_EXCEPTION_NOT_HANDLED
If this is the first time you've seen this stop error screen, restart your computer.
If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software.
Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical Information: *** STOP: 0x1000008e (0xc0000005, 0x83078101, 0x9d1cf704, 0x00000000) ***
ntkrnlpa.exe - Address 0x83078101 base at 0x82e37000 DateStamp 0x4a5bc007
------ A problem has been detected and Windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: ntkrnlpa.exe PAGE_FAULT_IN_NONPAGED_AREA
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x00000050 (0xa87160ac, 0x00000000, 0x82e8e101, 0x00000000)
*** ntkrnlpa.exe - Address 0x82cd28e3 base at 0x82c4d000 DateStamp 0x4a5bc007
Puis, au redémarrage, il y a ça qui s'affiche:
Signature du problème :
Nom d'événement de problème: BlueScreen
Version du système: 6.1.7600.2.0.0.768.3
Identificateur de paramètres régionaux: 1036
Informations supplémentaires sur le problème :
BCCode: 1a
BCP1: 00041284
BCP2: 0520C001
BCP3: 0000102C
BCP4: C0802000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Fichiers aidant à décrire le problème :
C:\Windows\Minidump\010311-26020-01.dmp
C:\Users\Yunat\AppData\Local\Temp\WER-52166-0.sysdata.xml
Ma configuration:
Carte mère MSI P55A G55
processeur intel core i5 650
carte graphique nvidia geforce 210
mémoire: CORSAIR DDR3 4 Go PC3-10666 (1333MHz) CAS9
Je viens d'installer windows7 32bits
J'espere que quelqu'un pourra m'aider, car sinon je le ramène chez le vendeur pour être remboursé.
Cordialement
J'ai un nouvelle ordinateur portable depuis samedi après midi. Jusqu'à aujourd'hui je ne m'en étais pas encore servi. Au bout de quelques minutes ou mon ordinateur est allumé, l'écran passe au bleu et m'indique :
Voilà ce qui s'affiche :
----A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file:
ntkrnlpa.exe MEMORY_MANAGEMENT
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need. If problems continue, disable or remove any newly installed hardware or software.
Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical Information: *** STOP: 0x0000001a (0x00041284, 0x0520c001, 0x0000102c, 0xc0802000) ***
ntkrnlpa.exe - Address 0x82ef0d10 base at 0x82e14000 DateStamp 0x4a5bc0
----A problem has been detected and Windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: ntkrnlpa.exe KERNEL_MODE_EXCEPTION_NOT_HANDLED
If this is the first time you've seen this stop error screen, restart your computer.
If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software.
Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical Information: *** STOP: 0x1000008e (0xc0000005, 0x83078101, 0x9d1cf704, 0x00000000) ***
ntkrnlpa.exe - Address 0x83078101 base at 0x82e37000 DateStamp 0x4a5bc007
------ A problem has been detected and Windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: ntkrnlpa.exe PAGE_FAULT_IN_NONPAGED_AREA
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x00000050 (0xa87160ac, 0x00000000, 0x82e8e101, 0x00000000)
*** ntkrnlpa.exe - Address 0x82cd28e3 base at 0x82c4d000 DateStamp 0x4a5bc007
Puis, au redémarrage, il y a ça qui s'affiche:
Signature du problème :
Nom d'événement de problème: BlueScreen
Version du système: 6.1.7600.2.0.0.768.3
Identificateur de paramètres régionaux: 1036
Informations supplémentaires sur le problème :
BCCode: 1a
BCP1: 00041284
BCP2: 0520C001
BCP3: 0000102C
BCP4: C0802000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Fichiers aidant à décrire le problème :
C:\Windows\Minidump\010311-26020-01.dmp
C:\Users\Yunat\AppData\Local\Temp\WER-52166-0.sysdata.xml
Ma configuration:
Carte mère MSI P55A G55
processeur intel core i5 650
carte graphique nvidia geforce 210
mémoire: CORSAIR DDR3 4 Go PC3-10666 (1333MHz) CAS9
Je viens d'installer windows7 32bits
J'espere que quelqu'un pourra m'aider, car sinon je le ramène chez le vendeur pour être remboursé.
Cordialement
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