Wireless mouse recognized but not working.

Question

Hello everyone!

Let me present my problem.

It's been less than 3 days since I bought my wireless mouse (an HP) for my desktop PC running Vista, and until now everything worked perfectly. This morning, I turn on my computer, and when trying to log in, I notice that the cursor does not move at all. I thought the computer was acting up again and the screen was frozen; but no. I could, and still can, select icons with my keyboard. I have changed the batteries three times, I disconnected and reconnected the mouse USB port several times, I even rebooted the computer twice!

The driver is recognized, but I can't use the mouse. Fortunately, I have a wired mouse as a standby (though the scroll wheel is dead).

If someone has a solution, I’m open to it. Other posts on this topic haven't helped me...

Have a good day.

Configuration: Windows Vista / Internet Explorer 9.0

tomacool76 · Answer

If you have the CD, reinstall the drivers  Do you have in the Start menu a sync application (that installed with the software)  Do you not have a tiny red button on your mouse that resets?

tomacool76 · Answer

install the .exe here  http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&tmp_geoLoc=true&softwareitem=no-82223-1

bjour · Answer

Hello,

I had the same problem with a similar mouse:

when you plug the dock into a USB socket, do you have a green light and a red light on?

If yes, then remove the mouse from the dock, press the dock button (the green light should blink).
Turn your mouse over and press the button underneath it, to make it search.
After a few seconds, the green blinking only occurs when you move the mouse: it works!

If you don’t have the red light on, it’s a battery issue.
--
∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ Bonjour et bonsoir, je viens et je pars. ∞∾ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞ ∞
◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ bjour ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯

Camille · Answer

Hi there! In the end, I went to see a repair person and, while having my computer fixed, they looked at my mouse: the first time, just like me, it didn’t work, and then a week later, when I came back to pick everything up, it started working perfectly again... So we don’t know where the problem came from. The mystery remains complete. ^^'

Thanks to everyone who wanted to help me. ;)

Have a good day/evening everyone.

Thanks to everyone who wanted to help me. ;)

Have a good day/evening everyone.

Wireless mouse recognized but not working.

4 answers

Windows 11 microphone issue

Avast antivirus message

Unable to change avatar

Free phone no tone..

No tiktok voice messages

Call forwarding on galaxy a6 samsung

Macbook pro for a design student

Domain name change.

"system call failed"

Texture issues in enshrouded