Net Framework 4.0 BUG Solved

Question

Hello CCM   I would like to install .NET Framework on my PC, but I am having some problems during the installation.   The installation gets stuck on "downloading Windows 6.1 -KB....." which means that the installation does not get past this stage; it downloads, and we can clearly see the loading icon spinning for 3 hours, but after a certain time, it tells me the installation of .NET Framework has failed....   Look at this image: http://img15.hostingpics.net/pics/411466FrameworkBUG.png   What should I do? Thank you for your help.   Configuration: Windows 7 / Opera 9.80

CCMclaude · Answer

Hello, Three questions whose answers may interest helper candidates: 1. Is this installation of Microsoft .NET Framework 4 (Download of Windows6.1-KB958488-v6001-x64.msu) an installation of this specific KB only? 2. Is the operating system being updated located on the C: drive? 3. Is the operating system in question installed out of the box? Regards.

CCMclaude · Answer

Addendum 4. Did the installation begin (I can't believe it crashes during the download, but I might be wrong): if so, the update history should tell you more if the relevant KB is listed there: right-click on the line and you will get the failure details that you can copy-paste here.

Kak awete · Answer

1 No, it's not just the KB; it downloads other things before but ends up getting stuck on that one... 2 Yes, it's located on the Local C: drive 3 Yes, it's the original system 4 Yes, the installation started, and it stops right in the middle on KB, etc... And it keeps running for 3 hours....

CCMclaude · Answer

Re, I won't be able to help you any further... But you didn't fully answer point 4: could you check in > Control Panel > Windows Update > View update history: 1. take a screenshot that you will share with us here; 2. also right-click on the most recent failed update and copy the details that you will paste in your next response.

Kak awete · Answer

Here are the screenshots: http://img11.hostingpics.net/pics/798718HistoriqueMiseajour.png  http://img11.hostingpics.net/pics/586113detailleHistoriqueUpdate.png

CCMclaude · Answer

Thank you!  In your first link, the vertical slider seems too low: there should be updates after (more recent than) the one on 01/08/2012! They are visible in your second link but, unfortunately, they are hidden by the window (requested) displaying the details of the failure of the update for HP Mobile Data Protection Sensor  Comment: from what is visible, it seems that several updates with the same subject are repeated; these are the ones occupying the entire horizontal space and ending with "(...) for x64 systems (KB2..." Could you take another copy of this page with the vertical slider positioned all the way up and with the "Name" column extended all the way to the right, so that we can see which KB... it is?  See you!

Kak awete · Answer

Here are the other captures hoping this can help you: http://img11.hostingpics.net/pics/466408ToutLhistoirique.png http://img11.hostingpics.net/pics/492401ToutLhistoirique2.png  P.S.: Don’t pay attention to the selected line, I didn't mean to.

CCMclaude · Answer

Re,  I have duly noted your post #7.  If I go back to the earliest date for the failed updates, I see - without counting duplicates - (and reading from the right): (1) 12/18/2011 - Optional - Failed - Hewlett-Packard Development Company, L.P. - Other hardware - HP Mobile Data Protection Sensor (2) 12/18/2011 - Optional - Failed - Update for Windows 7 for x64-based systems (KB2607576) (3) 12/21/2011 - Recommended - Failed - Update for Microsoft .NET Framework version 4 (...) (KB2533523) (4) 12/21/2011 - Recommended - Failed - Update for Microsoft .NET Framework version 4 (...) (KB2468871) (5) 12/21/2011 - Important - Failed - Security update for Microsoft .NET Framework version 4 (...) (KB2572078) (6) 12/21/2011 - Important - Failed - Security update for Microsoft .NET Framework version 4 (...) (KB2539636) (7) 12/21/2011 - Important - Failed - Security update for Microsoft .NET Framework version 4 (...) (KB2518870) --- I note that: (1) has never been successfully installed until 02/01/2012 (2) has never been successfully installed until 02/01/2012 (3) was finally successfully installed on 12/21/2011 (and again on 12/26/2011) (4) was finally successfully installed on 12/21/2011 (and again on 12/26/2011) (5) was finally successfully installed on 12/21/2011 (and again on 12/26/2011) (6) was finally successfully installed on 12/21/2011 (and again on 12/26/2011) (7) was finally successfully installed on 12/21/2011 (and again on 12/26/2011) --- So, considering only the reading of your two tables, only two optional updates failed to install (which may not even concern your system): you could try to install them individually, but I don't think it's urgent. It is on one of these installation failures that you showed a link to error code 80072EE2. If you retry the individual installation of this update (1) and still receive this error 80072EE2, try the FixIt described on this Microsoft page: https://support.microsoft.com/en-us/windows?ui=en-US&rs=en-001&ad=US This may also apply to (2) --- In conclusion, none of your screenshots from Windows Update report the failure of an update for Windows6.1-KB958488-v6001-x64.msu during the installation of Microsoft .NET Framework 4 (shown in the link you provided)  I wonder if all the pre-required .NET Framework updates for this installation of Microsoft .NET Framework 4 are installed on your computer...  Q1. What .NET Frameworks are present in > Control Panel > Programs and Features > Add/Remove Programs? Q2. What updates are INSTALLED regarding .NET Framework? To answer Q2, do not refer to the Windows Update history, but go to > Control Panel > Programs and Features > View installed updates: several pages are available: copy-paste here the screenshot of those where .NET Framework is present.  -- The superiority of IQ does not compensate for the mediocrity of the heart.

Kak awete · Answer

Thank you, I will try to make the updates.  R1: Apparently, Microsoft .Net Framework 4 is already installed, but it's strange because every software that needs the Framework is bugging... (e.g.: Visual Basic)  R2: Here is the screenshot: http://img11.hostingpics.net/pics/638585Historiquemiseajourinstaller.png  Hoping that this can help you.

CCMclaude · Answer

I see nothing exceptional in your latest screenshot except that the installed updates only concern NF 4 Client Profile...  Q3. What are your current update settings? Take a screenshot of your page; for example, here is mine: https://www.cjoint.com/?BBepMkrz0tV  Q4. Do you have any "hidden" updates?  Q5. Was NF 3.5 already installed on your computer when you bought it? -- The superiority of IQ does not compensate for the mediocrity of the heart.

Kak awete · Answer

I tried installing them one by one, I also tried FIXIT but I'm still getting the error 80072EE2 :/

tribun · Answer

Hello  In Run, type regedit  Then follow this.  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\ Click on NDP and see the versions installed on your PC.  Do you have this.  http://www.hostingpics.net/viewer.php?id=659377netfram.png  And in programs and features do you have NFW 4. ,  -- Who loves instruction! Find the knowledge that comes from reflection! PS. Frequently create a restore point! It solves a lot of problems.

tribun · Answer

Try to install this one. http://www.microsoft.com/downloads/en-us/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992&displaylang=en -- Who loves instruction! find the knowledge that comes from reflection! PS. Frequently create a restore point! it solves quite a few problems.

tribun · Answer

Try installing by disabling your Antivirus and Firewall! Do not connect to the internet during the trial.  I say this because there is something preventing the installation of this software. But Mystery!!! There are quite a few who are in trouble with this NFW 4. -- Who loves instruction! finds the knowledge that comes from reflection! PS. Frequently create a restore point! it solves many problems.

tribun · Answer

See this.  http://www.microsoft.com/downloads/en-us/details.aspx?FamilyID=914fbc5b-1fba-4bae-a7c3-d2c47c6fcffc  Description  This tool is provided following the discovery of a discrepancy in the Windows services store, which may prevent the subsequent installation of updates, Service Packs, and software. And if there's no change, well I'm sorry! but this NFW 4 is a source of a lot of trouble for those who want to install it.    Do you have SP1 on your Win7?   Who loves instruction! finds knowledge that comes from reflection! PS. Frequently create a restore point! It resolves quite a few problems.

tribun · Answer

Hello What a significant issue this NFW 4.0 is  SP1 can also be found in Windows updates without knowing it.  Personally, I've had nothing but trouble with this Win 7 SP1. -- He who loves instruction! finds knowledge that comes from reflection! PS. Frequently create a restore point! it resolves quite a few problems.

Kak awete · Answer

I have the SP1 installed, I think this problem will remain a mystery.......

tribun · Answer

It may be this update (SP1) that contains something that prevents the installation and gives an error message. On the internet, neither at Microsoft nor anywhere else can I find a solution to this problem. Personally, I had to format my hard drive because of the SP1 which was causing me a lot of trouble, and now I have two .NET Framework 4 installed: the .NET Framework Client and the .NET Framework Extended.  http://www.hostingpics.net/viewer.php?id=956254NFW.png  As you say, this .NET Framework problem is a mystery. Anyway, the PC can very well function without .NET Framework 4.0 Who loves instruction! finds knowledge that comes from reflection! PS. Create a restore point often! It resolves quite a few problems.

Kak awete · Answer

I'm cracking up, my computer has 50 problems and I think they might all come from the same thing (ERROR_INTERNET_TIMEOUT). I can't access the Firewall (the Advanced Function), I'm unable to update Windows (code 80072EE2), can't upload anything, and can't install the .NET Framework...  I hope it knows how to fly because I live on the 9th floor!

tribun · Answer

Remove the SP1 from Win 7, you will see later. Personally, I formatted and reinstalled everything and I didn't have any more problems afterward.  PS. But you might be infected by a virus, the PC (system) needs to be completely analyzed. -- Who loves instruction! finds the knowledge that comes from reflection! PS. Often create a restore point! it solves quite a few problems.

tribun · Answer

No, there is no danger.

PS.
This manipulation only works if the Service Pack was installed by the user. If it was integrated during a Windows installation, you cannot remove it. You must be an administrator of the computer to uninstall Service Pack 1.

See this.
http://www.depannetonpc.net/fiches-pratiques/lire_68_1_windows-7-desinstaller-le-service-pack-1.html
Who loves instruction! finds the knowledge that comes from reflection!
PS. Create a restore point often! It solves quite a few problems.

tribun · Answer

You can't remove it if it was on the PC at purchase (so pre-installed)!
Or you have to format, which is another kettle of fish because you need another WIN 7 DVD but without SP1,
You certainly don't have the DVD of your pre-installed Windows.

Personally, I formatted mine and reinstalled Win 7 with my DVD that doesn’t have SP1.
I didn't install it afterward and I refuse it through Windows updates
that I don't do automatically because Windows throws all sorts of things that cause problems with its system and the software installed on the PC.

Now, you need to know if your SP1 is the exact cause of the problem.
Because there are those who don’t have SP1 and still don’t know how to install
NFW 4.

What a headache this computing is!

Who loves learning! finds knowledge that comes from reflection!
PS. Frequently create a restore point! It solves quite a few problems.

Kak awete · Answer

I don't think I'm going to format my PC...  So it's over, there is no other solution??? :(

CCMclaude · Answer

You could still think about doing a thorough scan of your PC, as Tribun has already suggested.
Once that's done and as soon as you are sure your computer is "clean," make the necessary backups and then perform a "factory reset" if the problem persists: I see no other way to go about it, unless you "hide" the NF4 update and wait for the release of an NF5 or later that would overwrite the previous NFs.

The superiority of IQ does not compensate for the mediocrity of the heart.

Kak awete · Answer

I scanned my PC but it is clean, no problems were detected (with Bitdefender). However, I have a question, could the problem be that the installation program cannot communicate...
Let me explain, since I can no longer upload anything or do anything related to input and output on my computer. Could the problem perhaps be that it is not receiving the information (because the firewall is blocking it or something, I don’t know)
so it keeps processing and processing in search of information?

Is that a possibility?

tribun · Answer

Since you have other issues on your PC besides the simple installation of NFW 4.

<<<I can't upload anything or do anything related to input and output on my computer>>>
The problem may come from your Windows which has damaged or missing files.
In this case, a system reinstallation is necessary to restore everything.
If you have the Win 7 DVD, you can reinstall the system without data loss.
Simply insert the DVD into the drive without restarting the PC and follow the instructions.

But not all versions of Win 7 have this function.

--
Who loves instruction! finds knowledge that comes from reflection!
PS. Create a restore point often! It solves many problems.

Kak awete · Answer

Hi again :)

I have decided to format my PC given the numerous bugs it contained...

Well, so far so good, I managed to install .NET Framework 4
No worries :)

I still want to thank you (Tribun and CCMClaude) because you put in a lot of effort for me.

This issue is thus resolved even though the solution hasn't truly been resolved (It will probably remain a mystery...)

tribun · Answer

Well, the resolution is that your PC had many bugs, as you so rightly say.
As I pointed out in my replies, Windows had to have a problem with corrupted or missing files.
And often the bugs come from Windows, which for one reason or another has suffered damage and does not work as it should.
Reinstalling is the best way to recover the corrupted or missing files.

PS. Incorrect handling, system freezes, or viruses are the main causes of malfunction.
In the end, it works, that's what matters.
@+ good luck.
Who loves instruction! finds the knowledge that comes from reflection!
PS. Always create a restore point! that solves quite a few problems.

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