Unable to read DVD (CD ok) - Compaq C500

Aurel -  
 legdfort -
Hello,

I would like to completely reformat my hard drive (due to multiple and severe infections) and I had successfully burned my recovery DVD right after purchasing my Compaq Presario C500.

My problem is that the DVD drive detects something to read, but it doesn't start and makes a recurring noise. It doesn't show that there is a DVD in the drive. I could read this DVD on another computer and I have already used it to reinstall my computer before.
So, I am unable to start an uninstallation from the DVD. I tried reading an audio CD and that works....

Can someone please help me???
Thank you in advance!!!

Configuration: Windows Vista / Firefox 9.0.1

1 answer

  1. legdfort
     
    Hi,
    for DVD playback, I recommend downloading and installing a DVD player, such as VLC. Once installed, it will play all the DVDs you ask it to read. Bye!...
    0