Erreur écran bleu Windows Vista

ach35 Messages postés 8 Statut Membre -  
maxou2600 Messages postés 1015 Date d'inscription   Statut Membre Dernière intervention   -
Bonjour,
Depuis quelques jours j'ai un plantage au niveau de Windows Vista. A n'importe quel moment mon ordinateur affiche un écran bleu et se redémarre.
J'ai fouillé un peu partout sur internet, j'ai trouvé différentes solutions que je n'arrive pas à appliquer, sauf en ce qui concerne l'option de redémarrage automatique de l'ordinateur.

Le message qui s'affiche au niveau de l'écran bleu est le suivant :
DRIVER_IRQL_NOT_LESS_OR_EQUAL
Stop 0x00000D1
0x8F2036F2
dxgkrnl.sys
Adress 8F2036F2 base at 8F200000
Date stamp 4893b1df

Auriez-vous une solution à mon problème ?

Merci d'avance pour vos réponses.

6 réponses

  1. maxou2600 Messages postés 1015 Date d'inscription   Statut Membre Dernière intervention   38
     
    Bonjour, Le message qui s'affiche au niveau de l'écran bleu est le suivant :
    DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Stop 0x00000D1
    0x8F2036F2
    dxgkrnl.sys
    Adress 8F2036F2 base at 8F200000
    Date stamp 4893b1df

    le probleme doit venir d'un driver mal installé
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  2. ach35 Messages postés 8 Statut Membre
     
    Comment faire pour pouvoir trouver duquel il s'agit ?
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    1. maxou2600 Messages postés 1015 Date d'inscription   Statut Membre Dernière intervention   38
       
      google est notre ami
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    2. maxou2600 Messages postés 1015 Date d'inscription   Statut Membre Dernière intervention   38
       
      le probleme vient d'un pilote de carte graphique mal installé
      https://www.luanagames.com/index.fr.html
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    3. maxou2600 Messages postés 1015 Date d'inscription   Statut Membre Dernière intervention   38
       
      enfin reinstalle d'abord Direct X
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  3. ach35 Messages postés 8 Statut Membre
     
    Je n'en doute pas, mais ça fait 3 jours que je cherche sur internet comment pouvoir résoudre ce problème et je n'y arrive malheureusement pas. C'est pour ça que je poste sur le forum.
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  4. ach35 Messages postés 8 Statut Membre
     
    Je réinstalle la dernière version de DirectX ?
    Ou il y a une autre version de recommandée ?
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  5. Vous n’avez pas trouvé la réponse que vous recherchez ?

    Posez votre question
  6. ach35 Messages postés 8 Statut Membre
     
    L'analyse donne ça :

    Crash Dump Analysis
    --------------------------------------------------------------------------------

    Crash dump directory: C:\Windows\Minidump

    Crash dumps are enabled on your computer.

    On Mon 13/06/2011 14:29:53 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\Mini061311-03.dmp
    This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x36F2)
    Bugcheck code: 0xD1 (0x4, 0x2, 0x1, 0xFFFFFFFF8F2036F2)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\drivers\dxgkrnl.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: DirectX Graphics Kernel
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

    On Mon 13/06/2011 14:29:53 GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x36F2)
    Bugcheck code: 0xD1 (0x4, 0x2, 0x1, 0xFFFFFFFF8F2036F2)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\drivers\dxgkrnl.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: DirectX Graphics Kernel
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

    On Mon 13/06/2011 13:47:47 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\Mini061311-02.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x5ACC4)
    Bugcheck code: 0xD1 (0x16, 0x5, 0x0, 0x16)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Mon 13/06/2011 12:53:41 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\Mini061311-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0xECCDC)
    Bugcheck code: 0x1000008E (0xFFFFFFFFC000001D, 0xFFFFFFFF8797ED26, 0xFFFFFFFF82922C64, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Sun 12/06/2011 14:00:03 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\Mini061211-01.dmp
    This was probably caused by the following module: win32k.sys (win32k+0xD2CB7)
    Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF828947BB, 0xFFFFFFFF9D0E1C50, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\win32k.sys
    product: Système d'exploitation Microsoft® Windows®
    company: Microsoft Corporation
    description: Pilote Win32 multi-utilisateurs
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

    On Fri 10/06/2011 21:31:38 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\Mini061111-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x5ACC4)
    Bugcheck code: 0xD1 (0x0, 0x1B, 0x0, 0x0)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    On Fri 10/06/2011 20:07:06 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\Mini061011-02.dmp
    This was probably caused by the following module: win32k.sys (win32k+0xD38BA)
    Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFF828E84A6, 0xFFFFFFFFA6EB3714, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
    file path: C:\Windows\system32\win32k.sys
    product: Système d'exploitation Microsoft® Windows®
    company: Microsoft Corporation
    description: Pilote Win32 multi-utilisateurs
    Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

    On Fri 10/06/2011 19:18:16 GMT your computer crashed
    crash dump file: C:\Windows\Minidump\Mini061011-01.dmp
    This was probably caused by the following module: ntfs.sys (Ntfs+0x1A316)
    Bugcheck code: 0x24 (0x1904AA, 0xFFFFFFFF812C8718, 0xFFFFFFFF812C8414, 0xFFFFFFFF828A4FCA)
    Error: NTFS_FILE_SYSTEM
    file path: C:\Windows\system32\drivers\ntfs.sys
    product: Système d'exploitation Microsoft® Windows®
    company: Microsoft Corporation
    description: Pilote du système de fichiers NT
    Bug check description: This indicates a problem occurred in the NTFS file system.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
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    1. maxou2600 Messages postés 1015 Date d'inscription   Statut Membre Dernière intervention   38
       
      oui reinstalle la derniere version de directx, mais les 3/4 du temps sa plante dans le system 32, c'est pas bon ça
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    2. maxou2600 Messages postés 1015 Date d'inscription   Statut Membre Dernière intervention   38
       
      apres comment reparer ce qui est dans le win32 je ne peux plus vous aider
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  7. ach35 Messages postés 8 Statut Membre
     
    J'ai réinstallé directX et pour le moment ça fonctionne, mais comme les plantages sont assez aléatoires, j'attends de voir si ça replante ou non...

    En ce qui concerne la fin de la phrase, je t'avoue que je n'ai pas tout compris. Mes compétences étant assez limitées niveau informatique.
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    1. maxou2600 Messages postés 1015 Date d'inscription   Statut Membre Dernière intervention   38
       
      cette phrase si : Possibly this problem is caused by another driver on your system which cannot be identified at this time. ?
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