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Issue with Ciel auto-entrepreneur??

rififi -  
MPMP10 Posted messages 47568 Registration date   Status Member Last intervention   -
Hello,

As a self-employed person since January 2009, I had downloaded Ciel Auto-entrepreneur, and everything was working fine until this new year. Every time I want to create a new quote or invoice, it gets stuck on the date of 31/12/2010, and if I enter today’s date, I get an error message: "the date is not within the input bounds."

I think it must purge "the years" by doing year-end processing, as I have never done it, and I think it must stop after 24 months.

Thank you for your clarity....

13 answers

  1.
    rene63 Posted messages 1 Status Member 21
     
    Indeed, if you have not closed 2009, it will be impossible to enter a transaction in 2011. The entry period cannot exceed 2 years!
    So you need to validate the entries for 2009 in the 'validate entries' process and then perform a year-end closing for 2009.
    Best regards
    René
    24
    1. druidou59 Posted messages 87 Status Member
       
      Rene63,

      The software tells me that there are no entries to validate when I try to do this :(
      Any ideas?

      Thanks in advance
      0
    2. eylyos
       
      Folder>Settings> Company > Exercises tab> then modify the fiscal year dates

      and voilà
      1
    3. eylyos
       
      Version of my software: sky self-employed standard 4.0
      0
    4. ericchristian
       
      I thank you from the bottom of my heart.
      0
    5. loulette2009
       
      Hello
      I hope you can help me
      At this point, I'm stuck; I get the message that the fiscal year dates cannot be changed.
      0
  2. danila Posted messages 32 Status Member 20
     
    Hello,
    First of all, make a backup of your data.
    Backup/Restore folder then Backup

    You need to close the year 2009 as of 31/12/2009.
    Procedure:
    Processing then year-end
    In Accounting Statements/Accounting Data
    Click Execute to archive all data
    Click Next
    Enter the closing date: 31/12/2009
    Uncheck the box: After closing, purge commercial documents if you want to continue viewing your quotes, invoices ...
    Click Finish
    In the Settings folder then Company
    Specify the data entry period
    Start date of the data entry period: 01/01/2010
    End date of the data entry period: 31/12/2011
    Procedure to be repeated every year
    Best of luck
    19
    1. buz333 Posted messages 1 Status Member
       
      Hello,
      I've followed everything but it still says there's no entry to validate.
      Then when I do the processing, year-end closing, execute archived checked, next, uncheck after closing, propose the purge..., finish, yes for attention this operation..., continue without copy, and there you go, it still says: the closing of the financial year could not be completed because your file does not contain any entries. I'm going to crack!!!
      0
      1. dekson > buz333 Posted messages 1 Status Member
         
        I have the same problem with CIEL... I want to create an invoice for 2014... it says that the date is not within the allowed bounds... then when I try to fix the problem by clicking on Treatments> Validation of entries and I change the date to 31/12/13 and validate, it tells me like you "there are no invoices to validate"... I hope that "CIEL" will help me but not for 7 euros! Lol
        0
    2. clack
       
      Same, boo!!!!!!
      0
    3. Madoupy
       
      Nickel, it works perfectly except for one detail: do not forget to validate up to the birthday date (which is different for everyone) in the processing/validation of entries beforehand.
      0
    4. druidou59 Posted messages 87 Status Member
       
      No writing to validate :(
      It's not working, any idea?
      Thanks in advance.
      0
  3. danila Posted messages 32 Status Member 20
     
    Hello,
    you need to close the year 2010 simply,
    Step 1
    Make a backup of your data.
    Access: menu Folder - command Backup/Restore then Backup
    Access: menu Operations - command Year-End

    This process involves archiving the entries of the previous fiscal year and changing their dates.
    Attention
    Entries must be validated beforehand.

    Activate the Year-End command from the Operations menu. The closure window appears.

    Archiving DGI standards
    The first step of the wizard allows you to directly archive all legal and mandatory documents in accordance with DGI standards. You will be shown the path of the directory where these documents will be archived.

    Click on the button for each accounting document.
    Once the process is complete, the Archived option is checked.

    Click on the [Next>] button.

    Closing date
    Check the closing date of your fiscal year. By default, the end date of the current fiscal year, defined in the folder settings, is proposed.

    Validate the procedure by clicking the [Finish] button. A message informs you that this operation is irreversible and asks you to confirm.

    Click the [Yes] button. A new warning message appears and offers you to make a backup.

    Click the [Make a copy and continue] button.

    Once the closure is completed, the software returns to the main window of the application. You are ready to move your accounting to the new fiscal year.
    good luck
    1
  4. bypauline
     
    Hello,

    I have been a self-employed entrepreneur since July 2009. I wanted to close my accounts for my first financial year on 31/12/2010. But I can't, the software prevents me from changing my fiscal year's dates saying "some entries are outside the input limits." I tried to modify it to 31/12/2009 but to no avail. And I don't see any entries outside ...
    In the end, when I want to close the year, it insists on doing it in July 2010, which is not convenient for me at all.
    What can I do?

    Thank you very much for your help.
    1
    1. electro.choc
       
      Hello everyone, I had the same problem, but I didn't realize it (I don't look at the dates, trusting the software too much). But now I have created invoices for 2011, but they appear in 2010. Can I make them reappear in my first quarter of 2011?
      UHHH, they asked me for 70 euros for the date issue in the limits.
      Thank you :)
      0
    2. Emma
       
      Hello everyone
      It's my husband who is self-employed and I handle everything related to accounting. I would like, like Bypauline, to change the financial year and get a period from January 1st to December 31st. I also have the same message. I even tried to shorten the first fiscal year from August to December 2009, but that doesn't work either. Help. Does anyone have the solution? Thank you in advance.
      0
  6. Cromaline
     
    Youpi!!! It worked for me! Thank you, you saved me €59!!!!!!
    1
  7. Murielle
     
    Hello,

    I followed the entire procedure, and thank you very much, it works very well, I managed to solve the input box issue by doing "year-end."

    However, I have a problem; I need to settle my taxes today, and it's impossible to display the sales report, they are all empty even though my invoices appear correctly in Ciel. Can you help me? My fiscal year-end was on 30/09/2011 but I also have later invoices whose amounts do not appear in the reports.

    Thank you in advance!
    1
    1. danila
       
      Before closing, all statements must be printed; after the closing, the entries are cleared.
      0
    2. Crouyette
       
      HELLO everyone!!!!
      I'm at my wit's end!!!!!!!! I can't issue new invoices because I'm outside the entry limits.... but I can't close 2009 because I have no entries for that year?!!! Because there are no invoices.... it tells me that there are no entries, so it can't close the year!!! WHAT SHOULD I DO PLEASE?!!!! help!!!!
      0
      1. nico18570 Posted messages 1 Registration date   Status Member Last intervention   > Crouyette
         

        I had the same issue. You need to validate the invoices but ALSO the credit notes, and that was what was holding me up.

        0
      2. MPMP10 Posted messages 47568 Registration date   Status Member Last intervention   19 074 > nico18570 Posted messages 1 Registration date   Status Member Last intervention  
         

        Hello,

        This question is from 2011!

        0
    3. acl
       
      Hello,
      I am trying to download Ciel Auto Entrepreneur version 4.0 on Windows XP. An error message appears: internal error 2753.WPI.exe. What should I do?
      0
  8. beren
     
    I have the same issue, have you found the solution???
    0
    1. rififi
       
      not yet...
      0
  9. sophielyon
     
    I have the same problem, and when I call customer support, they ask me for €59 to get an answer, what a load of nonsense.
    0
  11. félix
     
    Thank you very much! I was stuck too

    Actually, I also had to do "Processing - End of Year"

    And there you go, 2011 is unlocked
    0
  12. clack
     
    I have never created any entries; it seems that's why it is impossible to close the year 2009 or 2010... Because in the end, it always says "the closing of the financial year could not be carried out because your file does not contain any entries."

    And indeed, I don't have any... What should I do then to be able to set my quotes/invoices to the correct date again??
    0
    1. clack
       
      HERE WE GO!
      Well, after tinkering around, I've managed to add myself a 1-year extension (May 14, 2012!). Unfortunately, after doing so many manipulations, I'm not quite sure how...

      What I did additionally, compared to what's mentioned in the tips above: I validated my invoices (I hadn't even noticed it was possible).
      WARNING once the invoice is validated, it cannot be changed. So don't validate your invoices that are dated incorrectly/old!!

      Hoping this helps you... ++
      0
    2. leadernaila
       
      Thank you, that helped me a lot. A big thank you.
      0
    3. CA89
       
      INVOICE VALIDATION
      As long as an invoice is not validated, it can be modified as many times as desired, but not after. If there is an error in the invoice, a credit note must be issued or a complementary invoice must be created depending on the nature of the error.
      Upon payment of the invoice, it is mandatory to validate it (a warning message will appear in the dialog box requesting validation. If it is not validated, the payment will not be processed).
      A small piece of advice from a user for 18 months: validate the invoice at the time of payment.
      Good to know: only validated invoices are accounted for in the reports (therefore, remember to check if the invoices "that have been lingering for a while" are validated).
      0
  13. Tauro7 Posted messages 1 Status Member
     
    Hello,
    thank you, problem: "the date is not within the input limits." rule, great. thank you Danila, thank you all.
    0
  14. Jimmy
     
    Thank you guys and girls, it's helpful to be able to count on real benefactors. We are sold free and efficient software while knowing that there are eels under the rock, or even whales under the pebble, well, you know what I mean...
    That said, in these times, only solidarity can save us from the sharks...

    Thank you all
    0