How to reformat an XP drive formatted as a channel
Solved
morgane
-
oussakaye -
oussakaye -
Hello,
We just bought a WD My Passport Essential external hard drive to record on Canal Sat. After plugging it into the Canal Sat decoder, we discovered that we still have to pay for an additional subscription to record, and furthermore, the movies will only be readable via the Canal decoder. So we gave up and decided to use the hard drive to back up the data from the computer.
Problem: the hard drive has been formatted for Canal Sat and is now unusable on the PC (Windows XP). XP recognizes that there is new hardware, but the hard drive does not appear in My Computer.
How can I find its location and, most importantly, how do I reformat it???
I tried on our laptop which runs Vista but encountered the same problem...
Help!
If you know the solution, your help would be greatly appreciated, knowing that I'm not very tech-savvy...
Thanks in advance :) :)
We just bought a WD My Passport Essential external hard drive to record on Canal Sat. After plugging it into the Canal Sat decoder, we discovered that we still have to pay for an additional subscription to record, and furthermore, the movies will only be readable via the Canal decoder. So we gave up and decided to use the hard drive to back up the data from the computer.
Problem: the hard drive has been formatted for Canal Sat and is now unusable on the PC (Windows XP). XP recognizes that there is new hardware, but the hard drive does not appear in My Computer.
How can I find its location and, most importantly, how do I reformat it???
I tried on our laptop which runs Vista but encountered the same problem...
Help!
If you know the solution, your help would be greatly appreciated, knowing that I'm not very tech-savvy...
Thanks in advance :) :)
Configuration: Windows XP / Internet Explorer 8.0
1 réponse
Hello!
1- Connect the hard drive to the PC
2- On My Computer (or "Computer" for Vista): right-click, and choose "Manage"
3- In the left part of the new window, click on "Disk Management"
At this point, your hard drive should appear... depending on the case, you may need to initialize it, delete and recreate a partition, or simply format it... this can be done by right-clicking on the section corresponding to THIS hard drive (do not touch the other drives, especially the first one or drive C: !!!)
1- Connect the hard drive to the PC
2- On My Computer (or "Computer" for Vista): right-click, and choose "Manage"
3- In the left part of the new window, click on "Disk Management"
At this point, your hard drive should appear... depending on the case, you may need to initialize it, delete and recreate a partition, or simply format it... this can be done by right-clicking on the section corresponding to THIS hard drive (do not touch the other drives, especially the first one or drive C: !!!)
Actually, I had already tried to reformat in disk management, but the hard drive is recognized as a CD drive (drive J) (which is actually explained in the manual, it’s due to the immaterial software included in the hard drive). If I right-click on it, the format or delete partition options are grayed out, so I cannot access them (which makes sense since Windows recognizes the hard drive as a CD drive).
In the lower part of "disk management", where the disks appear as disk 1, etc., the hard drive appears as disk 5 by default, 465GB, unallocated. I right-clicked on it, there was the option to initialize, so I initialized it, but it didn’t change anything. When I check the properties, the volumes section is empty.
I think it needs to be reformatted, but how, since it doesn’t appear in the hard drives (only the software related to the hard drive appears as drive J).
Thank you for your advice....
For those who encounter the same problem, here is the link:
http://wdc-fr.custhelp.com/app/error//error_id/1/session/L2F2LzEvdGltZS8xNTgxMDIxMzc5L3NpZC9xRF9OVk9Bbw==
It explains how to format an external hard drive.
Thanks JBM, with your explanations I was almost there :)