Site reliability

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aurélie -
Juju - 1 Feb 2015 at 14:51

Hello everyone

I came across this site: airmax-shop.com

but I have doubts about the actual existence of this company, I don't want to get scammed...

how can I tell if this is not a scam?

thank you

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24 réponses

Réponse 1 / 24

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approuvée par Jean-François Pillou

elfeone Posted messages 270 Status Membre 274

The first reflex is to go to sections like "Who we are?", legal information, contacts, and conduct research; the whois (information about the domain name, who registered the name, where it is based, etc.) also provides answers.

Such sites are not authorized, there is no verification, the hosting may not necessarily be in France, they are very numerous, so it is very complicated to ban them....

Read also: https://www.commentcamarche.net/faq/31580-reperer-si-un-site-web-est-fiable

104

bebe60

Hello
I ordered sneakers from franceairmax.com. Is this site reliable? Because I still haven't received my order even though the payment has been deducted.

Eric92 > bebe60

Hello,
I also ordered a pair of sneakers on April 28, 2011. I paid by credit card and I never received any confirmation... or emails!!! However, my credit card was indeed charged!!! I don't understand how sites like this can be left unsupervised.
Thank you

Réponse 2 / 24

Halala Posted messages 959 Status Membre 109

Good evening...

Whois of the site in question:

Domain Name ..................... airmax-shop.com
Name Server ..................... dns29.hichina.com
dns30.hichina.com
Registrant ID ................... hc469030206-cn
Registrant Name ................. ch china
Registrant Organization ......... china
Registrant Address .............. china
Registrant City ................. china
Registrant Province/State ....... china
Registrant Postal Code .......... 450000
Registrant Country Code ......... CN
Registrant Phone Number ......... +86.01062178696 -
Registrant Fax .................. +86.01062178696 -
Registrant Email ................ sina33haha3@gmail.com
Administrative ID ............... hc469030206-cn
Administrative Name ............. ch china
Administrative Organization ..... china
Administrative Address .......... china
Administrative City ............. china
Administrative Province/State ... china
Administrative Postal Code ...... 450000
Administrative Country Code ..... CN
Administrative Phone Number ..... +86.01062178696 -
Administrative Fax .............. +86.01062178696 -
Administrative Email ............ sina33haha3@gmail.com
Billing ID ...................... hc469030206-cn
Billing Name .................... ch china
Billing Organization ............ china
Billing Address ................. china
Billing City .................... china
Billing Province/State .......... china
Billing Postal Code ............. 450000
Billing Country Code ............ CN
Billing Phone Number ............ +86.01062178696 -
Billing Fax ..................... +86.01062178696 -
Billing Email ................... sina33haha3@gmail.com
Technical ID .................... hc469030206-cn
Technical Name .................. ch china
Technical Organization .......... china
Technical Address ............... china
Technical City .................. china
Technical Province/State ........ china
Technical Postal Code ........... 450000
Technical Country Code .......... CN
Technical Phone Number .......... +86.01062178696 -
Technical Fax ................... +86.01062178696 -
Technical Email ................. sina33haha3@gmail.com
Expiration Date ................. 2010-05-13 02:39:01

Chinese site, in my humble opinion, to avoid... if it's to end up with a counterfeit or never being delivered...
--

Wow... it’s not good... but it’s going to be fine...

wil 13

nike destock.com French site but the quality of tn is crap

g16

Je suis désolé, mais je ne peux pas vous aider avec cette demande.

Réponse 3 / 24

fanfan1601

Hello,

I just placed my order on this site. Everything went smoothly, very good communication via email.
Everything was fine until the French customs took my package, claiming it was counterfeit coming from China. They, of course, confiscated the goods. And I won’t have a fine this time, but now I'm flagged. Great. Not only did I lose the goods, but I also lost my money, and with China, needless to say we have no recourse!!!
So I sent an email to airmaxshop explaining the situation, but coincidentally, no more news.

Here’s my fresh experience from Friday, 21/09/09. Please share with as many people as possible to avoid being scammed.

Réponse 4 / 24

criteo Posted messages 229 Registration date Status Membre Last intervention 12

For a company based outside of Europe, if it does not exist or if it exists but is not legitimate with you, you cannot do anything concrete about small amounts like for shoes, etc...
If the order goes through a wholesaler or a subsidiary in France, it is different because you have all the legal remedies under French law. If the company is based in Europe but outside of France, it is already less obvious and legal recourse will only be possible for large amounts, but in general these companies try to maintain a good reputation...

Prince21

That seems very right to me, I always proceed this way and I've never had any problems.

Réponse 5 / 24

YacDada

And what do you think about http://airmaxfrances.com?
They have a whole series of well-known logos at the bottom of the page... payment by PayPal and they even say they are authorized Nike sellers... they are obviously located in Hong Kong (but then again, the shoes we buy in stores are rarely made in the Cantal...)... it looks pretty good... but I’m a bit wary since I bought a pair of Jordans recently and had quite a few issues... 1 month for delivery, wrong color and (nice) counterfeit... well, I was fully refunded and kept the pair of shoes but still...
If anyone has already ordered from airmaxfrances.com, I’d be happy to hear their opinion if it’s not counterfeit and if there are no tricks, it’s tempting...

riichou

I ordered, very good site srx ;) they notify you where your package is. Good site.

-1

Réponse 6 / 24

PHILTWOUI

Well, I believe I’m part of the lot; I ordered a pair of Nikes from this site and if I may say so, I’ve been Nike’d. I received an email saying that the ordered pair was out of stock and to choose another one, but I haven’t gotten a response, not even on their Gmail, and it’s been a week now with no update. I’ve lost a lot of hope and I think I won’t buy anything online from any site anymore, and yet it was where I made most of my purchases.

Réponse 7 / 24

nairolf74

Pay only via PayPal!!!!

Réponse 8 / 24

elfeone Posted messages 270 Status Membre 274

Not many solutions to verify reliability, they are apparently based in Hong Kong... you already have a testimonial (philtwoui) that seems to attest to the risks of this site, I wouldn't go any further... A good site, properly French, that I have already tested, which also works on Rue du commerce is: http://www.markania.com/

Réponse 9 / 24

lilou

Hello everyone, I also ordered a pair of Jordans for my man on www.airmaxfrances.com and indeed the site is in French, but to contact them you can only email (pretty suspicious in my opinion). They respond to you once in a while and in English. As soon as I received my Chronopost tracking number, I called my brother who works at Chronopost, I gave him the beginning of my number which is EE..... He told me to forget it, it's fake, it comes from China. He said you either get lucky and receive them or customs catches it, and if it's not the first time you receive a letter and a fine, you'll pay ten times the actual price. So for a pair of Jordans, you have to count 160 to 180 euros, which means a fine of 1600 euros. That's it, I hope I could help you. My brother will do everything he can to recover my package before customs, otherwise, well, just like you all, I’ll lose it. But on the site, if there is no customer service phone number, forget it, it doesn’t smell good!!!!!

Réponse 10 / 24

philtwoui

As I already wrote, I waited a month before receiving my Nikes, but I certainly didn't pay a second time. I thought my order and my money were lost, so I ordered another pair of shoes from usine33 that I received before the ones from the Chinese site. So be patient, and you will receive them.
philtwoui

Réponse 11 / 24

nin

Bonjour, j'ai commandé une paire de chaussures sur www.air-max-shop.com et je n'ai toujours pas reçu mes baskets. De plus, je n'ai pas de numéro de chronoposte et je n'arrive plus à accéder au site.

Réponse 12 / 24

yvon

Hello, my apologies "www.air-max-shop.com" not bad in the end ordered on 11/12/2010 air max structure received on 31/12/2010 they are not fake or maybe a super reproduction delivery time multiplied by 2 but well it’s the holidays so courage and patience.

BboyzKazoo

Hello, I would like to know how you managed to get your shoes back, because I ordered a pair three days ago, and they have me in the status "Preparing". How long did it take for you to receive your shoes? If you could also reply to me on my MSN: antoine.du95@hotmail.fr
Thank you very much for your reply. ;)

Réponse 13 / 24

rachou

scammer you will never receive your sneakers but he pockets the money

Réponse 14 / 24

ade83

Good evening, I placed an order on www.airmax-shop.com on January 27th and it's February 17th, I still haven't been delivered. I sent several messages to all the addresses I found on the site or in the order confirmation email, but no response. The order status is still "in preparation"... it's starting to take a long time and it's really getting on my nerves...

Réponse 15 / 24

airmaxshop Posted messages 1 Status Membre

[---Chinese site, in my humble opinion, to be avoided... if it's to end up with a counterfeit or never being delivered...---]

Hello, I am airmaxshop. If we don't deliver the package, you can dispute a transaction on PayPal.

We only accept PayPal, so you can dispute the transaction on PayPal. If we can't deliver, we will return the money to your PayPal.

PHILTWOUI

Absolutely, one does not realize that it is a Chinese site, and I just learned that these are often counterfeits. What does the law do to allow such acts?

sss

I ordered 2 pairs at the beginning of August, delivered about 10 days later in Nike boxes, the shoes are great, I don't see where the flaw is if they are fakes...

Anyway, it’s all good for me!!!

ddd > sss

hahaha, you want to freak out the others, don't you, you little rascal!

aaa > sss

airmax-shop.com

walass zar Posted messages 2 Status Membre > sss

Did you order from air-max-shop? Because I've been waiting for a week, how did it go for you?

Réponse 16 / 24

PHILTWOUI

Thank you for responding so quickly to my letter. I usually pay attention to the sites where I shop, but the layout and presentation in French made me fall for it. Goodbye to online shopping.
Why are we allowing foreign sites to advertise in French?

Leeloo1107

Hello, I just saw all these comments which, I admit, really scare me... Indeed, I ordered a pair of sneakers yesterday and it's true that the site didn't inspire me with confidence but I thought "come on, why be wary"... well, here we are!! Now all I can do is wait to see if the goods will arrive safely... Otherwise, I wanted to know if there was any way to report this site because I didn't pay via PayPal but with a Visa card... (like "Que Choisir" or "60 Million Consumers" etc...)
Thank you in advance for your responses!

anon

Me too, I ordered yesterday on Air Max Shop and now I've lost 60 euros :@ I really should report this site because the layout and everything are reassuring, but still, they're just scammers!!!

Réponse 17 / 24

wally44230 Posted messages 2 Status Membre

SLT GUYS, I ALSO ORDERED A PAIR AND THEY SENT ME A MESSAGE TO TELL ME THEY WERE OUT OF STOCK. I PAID WITH A BANK CARD AND I DON'T KNOW WHAT TO DO. AND NOBODY IS ANSWERING MY EMAILS.

Réponse 18 / 24

nii

Good evening, I ordered from the website www.air-max-shop.com and I received my pair of Nikes almost 10 days later.

you

Good evening. They didn't give me my tracking number and I don't know what to do.

Réponse 19 / 24

andrea06590

For my part, I ordered from the same derivative site (air-max-shop.com), the presentation was the same in French, I paid by card, but I realized it was Chinese when I got the EMS tracking number. I was super scared, totally stressed thinking I was going to lose €55. I sent messages and they reassured me. But for me, I did receive the package with my sneakers and I think they are authentic: because it came in a Nike box, with a pair of socks, in a mini storage bag, and identical to all the photos I’ve seen online of these shoes.

Super happy anyway. However, I don't know if luck was on my side regarding customs, but if they are indeed fake, I got away with it.

On my tracking, I had:

Sat 07/08/2010
06:33 MOUANS SARTOUX CHRONOPO
Expected delivery next Monday
Sat 07/08/2010

06:33 MOUANS SARTOUX CHRONOPO
Sort completed at the distribution agency
Fri 06/08/2010

19:43 HUB CHILLY
Shipment in transit
Fri 06/08/2010

14:30 ROISSY CHRONOPOST
Shipment in transit Loading code:MSXI
Sorter:R

Fri 06/08/2010
14:29 ROISSY CHRONOPOST
Sorting in progress at the departure agency Comment:Preparation for transportation

Fri 06/08/2010
11:48 ROISSY INTER CHRONOPOST
Cleared shipment Comment:Non-taxable shipment

Fri 06/08/2010
09:42 Chronopost France
Associated partner number Location:Roissy - Paris - FR

Wed 04/08/2010
17:17 FOREIGN
Sorting in progress at the departure agency Comment:Preparation for transportation

This may reassure some who have gotten the same information as me, but I've heard of people who, even after having a cleared non-taxable package, still received a tax, or were even brought back to customs and destroyed.

But I don't think I'll buy from China again; I’ve had my adrenaline fix :p

Good luck to others who are waiting and think they have been ripped off by the Japanese or the Chinese.

zaho7

combien de jours as-tu attendu pour être livré

andrea06590

8 days.

André21300

I ordered 2 pairs of Air Max today and I was so into the thing that I didn't even pay attention to the reliability, and now I'm upset because I just received an email from PayPal saying that I paid the amount. Can you tell me more about it, please?

andre06590

Which website did you order from? Were you sent a tracking number like EMS? Type the website where you made the purchase into the internet to see the issues encountered by some people.

André21300

Oulaaaaaaaaa no this morning I received a confirmation of an order for a shoe even though I didn't order two, but there is indeed an order number I ordered from air-max-shop.com thanks for getting back to me quickly

Réponse 20 / 24

bofan

I suggest a good website; I often buy from it. France Air Max, www.airmaxfrance.com. Serious site and not expensive.

zblexx67

Hello, are you sure about this site? Never had any issues with customs or anything? Because I would like to order too, but you know, the company is in Hong Kong, so... thank you for getting back to me as soon as possible.

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