unable to connect to my pmu account

Question

Hello, I can no longer access my PMU account; my number and my code are correct, but for 5 days now it has been impossible. Is there a connection with the browsing history that I deleted? If so, how can I resolve this, please?

trefier · Accepted Answer

I can’t remember my PMU account number.

PL59 · Answer

Hello mich33, don't panic, it's probably a problem with their server. Call them to ask. Keep me posted. Best regards, PL59

Symbiont · Answer

Yes, I have the same problem... it's impossible to call them, there is no number.

patdu49 · Answer

If so, the number is 01 56 09 91 00 "customer service", then you say you have an issue with PMU.fr and they will transfer you to the department that handles the internet.  There is a bug affecting around 10% of accounts, which prevents you from actually withdrawing money from the PMU account, since "my account", and also from depositing money to add funds to it..  I was told "the issue should be resolved within 1 or 2 weeks"...

patdu49 · Answer

Following my phone call, the very next day, it finally worked, I finally had access to everything in the "my account" section... so I didn't wait long compared to what they had told me.  Otherwise, now I just need to test the welcome offer, I've reached the first €10, I will see the deadlines after the 5 minimum bets to trigger the next €10 of the offer. "Contract" filled out on July 26 (5 bets made since the effective validation of the account), so I am at D+7 today.  As well as testing the referral system, a friend has already registered with my referral code and has sent the documents.  I'm just waiting for them to pay me what they owe so I can play again, because this month, between the EDF bill, water, etc., I'm going to be down to the last euro to finish the month... so no quarter-hour that I let myself get carried away in the gaming fever... lol One must know how to moderate oneself... it would be easy to get swept away...  Otherwise, I initially put €10 in my account, and I had a lot of fun for 10 days, spending the first €10 of the welcome offer as well.  I only won 2 times, 3x bonus 3 (multiple quinté 6 horses at 50%) which is 3x4€ (6€ profit after deducting the stake) and once a bonus 3 in a simple quinté, at €23.20 (which is €21.20 profit after deducting the stake)  Good luck to everyone, may luck be with you...

patdu49 · Answer

I'm really quite unlucky with PMU.fr; this time I just called again because my first referral isn’t showing up on my account, 10 days after my friend successfully got his account validated...  Otherwise, I put another €15 in my account for August, and I've lost it all... Anyway, that's gambling for you...  PMU is not to be taken lightly; you need to be very balanced not to gamble recklessly, because it's very tempting when you get a taste for it lol.

René Sweckzik · Answer

I'm getting fed up. I've been betting on horse races for 35 years and the dissatisfaction is growing..  On Saturday, November 7, during the obstacle weekend, it was impossible to place a bet. Again last Monday, I couldn't validate my quinté.  As a result, I missed out on €150. And on top of that, the PMU is launching into sports betting.. Well done, gentlemen of the Pari Mutuel Urbain, please take care of horse bettors first before diving into football, rugby, cycling, and so on.  As a result: I opened an account on a site where I can bet on the quinté: Unibet. Now, no more worries.  So, gentlemen of PMU, respect and try to keep your clients above all else.  René Sweckzik

turfiste · Answer

This is not the first time unfortunately for a site like PMU, it's quite unacceptable. I play on 2 other horse betting sites, Zeturf and Turfez, and I must admit that it's much better than PMU in terms of payouts. The best remains Turfez in several areas.  Good luck  Eric

ntm · Answer

look if you haven't blocked the pop-up windows

COTON7 · Answer

HOW TO RETRIEVE MY PERSONAL CODE

ntm · Answer

It depends on which code, the one with 8 digits or the password??????????

coton7 · Answer

password

ntm · Answer

tu vas code perdu ou oublier juste en dessous de connexions

ntm · Answer

or contact them at 08 20 20 22 22, they will send it to you by mail.

maxbruch · Answer

Hello, it's the same for me since their change and especially the renewal of the site on May 4, 2010; I can't place bets. I can access my account without any problem, everything is fine up to that point, but then it gets stuck. I'll give you a little example: I choose a race and click on 'coupled', 'single OK' then 'validate OK', but as soon as I want to click on the chosen number, I can't check it off. I tried to contact them by email, no response!!! I tried to reach them by phone but their agents are always busy. It's a real scandal, if this continues I will close my account and go to zeturf. I already asked PMU this morning to transfer funds to my account because I'm so disgusted.

ntm · Answer

Go to Unibet, it's better. You can choose the bet you want to play.

berni · Answer

Since May 5th, I have been unable to connect, "invalid code". After two emails, I still receive the same response: we will intervene, but nothing has changed!

maxbruch · Answer

Good evening, I've had a problem since May 4th as well, being unable to play a game. I couldn't reach a host because all communications were destined to fail (as they were supposedly all busy). I found a very simple solution; I downloaded MOZILLA and now everything is fine. I don't know if this can help you? I hope so.

pmu_player · Answer

Don't worry, this comes from the PMU site which is experimenting with its new look and wanted to implement too much security, and reckless zeal doesn't pay off.

remomo2009 · Answer

I can't access my account.

remomo2009 · Answer

I want to link my account.

rico8585 · Answer

the same thing for me and it's annoying!!!

Jeje · Answer

I can no longer connect to play my games.

Jeje · Answer

I CAN'T LOG IN ANYMORE TO PLAY MY GAMES.

Wahlid · Answer

pff the PMU is messing up impossible to validate my PMU promo code what a bunch of crooks

Anne-M · Answer

I am like many people who are unhappy; I haven't been able to access my account for three days. We are treated like idiots from all sides. And on top of that, they want us to vote for sports too; now that's a dream.

JACQUIES · Answer

I LOST MY ACCOUNT NUMBER.

potpot · Answer

IT HAS BEEN THREE DAYS SINCE I LAST TOPPED UP MY PMU ACCOUNT ON MY COMPUTER!!!

potpot · Answer

me too, I can’t supply it anymore!

sylk62 · Answer

What's the situation now? Because we haven't been able to use our account for almost 7 days now. Thank you for your responses.

jclneuhof · Answer

For some time now, I can't access my account anymore.

joseb · Answer

For some time now, I haven't been able to access my account?

panayotis · Answer

I can't access my account.

Richie · Answer

I encourage you to also use the online help: http://aide.pmu.fr

sagot · Answer

No connection.

José Poletti · Answer

Really a misery for everyone here Nothing is working

1951 · Answer

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