Reader's Digest Scam
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I received the book "Road Guide" from Reader's Digest even though I never ordered it (I just participated in a game...). After several reminder letters to settle the bill of 35.90 euros, I finally called Reader's Digest, and the person I spoke to on the phone told me that I would receive a label (stamp + address) to return the book with the invoice. I sent the book back with this invoice. Since then, I still receive reminder letters: I just received, a few days apart, two letters from Reader's Digest's legal collection service.
I called Reader's Digest back, and they seem to claim that they haven't received the book. They justify this delay with issues due to snow or strikes at the Post Office or other reasons...
Does anyone know how to resolve this with them (of course, I don't want to
pay for a book that I didn't order and that I no longer possess)?
What do I risk with this collection service from Reader's Digest?
Thank you for your help.
I called Reader's Digest back, and they seem to claim that they haven't received the book. They justify this delay with issues due to snow or strikes at the Post Office or other reasons...
Does anyone know how to resolve this with them (of course, I don't want to
pay for a book that I didn't order and that I no longer possess)?
What do I risk with this collection service from Reader's Digest?
Thank you for your help.
16 réponses
Hello, I also received a roadside guidebook just like you, and I returned it directly by mail for free.
But I also know that when goods are sent to you that you did not order, you are entitled to keep them without paying, since there was no contract. Moreover, it is illegal for a company to send goods like this just to sell; a signed contract from both parties is required for an order.
From now on, you just need to tell the company to stop harassing you, or else they will face legal action since their measures are not legal.
But I also know that when goods are sent to you that you did not order, you are entitled to keep them without paying, since there was no contract. Moreover, it is illegal for a company to send goods like this just to sell; a signed contract from both parties is required for an order.
From now on, you just need to tell the company to stop harassing you, or else they will face legal action since their measures are not legal.
