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Code RIO code PUK

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marie -  
Hello,
can someone explain to me where to find these codes and do the 2 mean the same thing?

thank you for your explanations
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10 answers

  1.  pazki
    The PUK code and the RIO code are different.

    PUK CODE: PIN Unlock Key
    The PUK CODE is an 8-digit code used to reactivate the PIN CODE. It is requested when the wrong PIN CODE has been entered three times in a row.
    If you enter the wrong PUK code more than 7 times, the phone's SIM card will be locked and will no longer be usable.
    The PUK CODE is provided by the operator and is often written in the mobile contract.

    RIO CODE: Operator Identity Record
    The RIO CODE is a unique number assigned to each phone contract, whether it is a landline or mobile phone.
    The RIO CODE is required to carry out number portability as it helps easily identify the old contract.
    68
    1. aziz93
      exact. and you get the RIO code by calling 3179
      + more info here http://www.telephonie-pratique.com/accueil/telephonie-mobile/trouver-son-rio-portabilite-du-numero
      1
    2. StrangeB
      Thank you.
      0
  2. jwel34
    Hello,

    To get your RIO code, you need to dial a phone number that depends on your operator. After that, you will receive it by SMS and you can provide it to your new operator.

    Have a nice day,
    Jwel
    20
    1. nicolabricot66
      The RIO code can be obtained for free at http://www.gardersonnumero.fr and allows you to change operators while keeping your number.
      The PUK code is provided with the SIM card when purchasing the phone, and it can also be requested from your operator if it is lost.
      0
    2. lau
      Yeah, but if we don't have a phone anymore, how do we receive it??? Is it only by text message???
      0
    3. zoulou33 Contributor
      well, you get a borrowed unlocked phone and put your SIM card in it, and there you go.
      0
  3. zoulou33 Contributor
    Hello
    The RIO code is actually the code that allows you to port your number to another operator.
    RIO = Operator Identity Statement.
    The PUK code is the one you enter on your phone when you have lost the PIN code and is essentially used to unlock the phone from the PIN code, in a way.
    10
    1. marie
      Thank you Zoulou for your response, but where can I find this RIO code? Is it indicated somewhere in the letter?
      0
  4. zoulou33 Contributor
    Hello Jose Pedrosa
    Just click on the link a little higher in one of my posts and you'll know which number to dial to get your RIO.
    3
    3. pierre
      yes, carried out at orange on 6.3.2012 to free
      2
      2. nathalie
        You need to contact 527 from your mobile.
        1
        1. maguib
          Thank you, Zulu, that's great, my transfer is going to be much easier now.
          0
          1. zoulou33 Contributor
            Ok, mark it as resolved then.
            0