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Wired JBL headphones,

Cricri44550 -  

Hello,

I have a Samsung A32 phone and a JBL 500 wired headset, but I can't answer calls by pressing the button on the wire. I can hear my music and everything, but I can't answer or even decline calls. If you could help me. Thank you.


2 answers

  1. Cricri44550 Author

    Hello, so no, that's not it because with my husband's phone, when there's a call, he presses the button and it answers directly, but on my A32s phone, it doesn't work.

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    1. Clarckos Contributor

      Hello.

      I'm not quite sure what the issue is with this function on your phone, but you should know that to answer or end a call, you need to hold the button for 1 second for each action.

      And to decline a call, you need to hold the button for 3 seconds.

      There you go.

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