View original (French)

Uninstall ACER QUICK ACCESS

Pauline_764 -  
Hello,
This Quick Access is causing me problems and I would like to uninstall it. Unfortunately, while uninstalling the program, I get stuck at one point by a message telling me that I don't have the rights to modify certain services...
So I'm looking for another way (simple because I'm not an expert) to disable this thing that is really of no use to me and is becoming a nuisance. Thank you for your help.

Configuration: Windows / Mozilla 11.0

1 answer

  1.  geekdesbacasable
    good evening
    try with administrator rights to go to user account settings and check what type of account it is, standard or administrator? go to change account type and switch to administrator if not already done.
    2
    1. Pauline_764 Author
      My account is indeed an administrator account. But when I am in the "Service Removal," I get the following message: "Unable to remove the Radio Management Service (RMSvc). Please check that you have sufficient privileges to remove system services."
      What do you think of this message?
      0
    2. geekdesbacasable
      @Pauline_764re
      go to your messages, I replied to you, it's normal that you can't uninstall it.
      0
    3. Lyly
      I'm also interested in knowing why.
      0
    4. Pauline_764 Author
      @LylyI contacted ACER and they sent me a procedure, but it comes down to what geekdesbacasable was saying, if I understood correctly, that is to a factory reset and that scares me a bit!
      0
    5. Pauline_764 Author
      @LylyAnd on top of that, it's not guaranteed that it will solve the problem...
      0