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Adware.Elex.ShrtCln: impossible to remove

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jackloup -  
Hello,

I purchased and installed MalwareBytes, and it keeps finding the Adware.Elex.ShrtCln virus in Google Chrome (where it appears twice). It quarantines them, I delete them, but they come back on the next startup.

Can you please tell me how to get rid of it completely?
Thank you in advance!

Configuration: Windows / Chrome 62.0.3202.62

5 answers

  1. jayc
    Just download AdwCleaner 7.1.1 (free), run a scan, once it's done click on restart and everything will be cleaned. It works to remove Adware.Elex.ShrtCln and it only takes 5 minutes.
    Enjoy....
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    1. jackloup Author
      Finally, I had to completely reinstall Google Chrome, but now everything seems to be working properly again. No more alert messages.

      Thank you very much!
      1
      2. jackloup Author
        To prevent Malwarebytes from repeatedly detecting these files, what should I do, please?
        0
        1. Malekal_morte- Moderator
          Reset/Repair the affected web browsers:
          0
      4. Malekal_morte- Moderator
        Hello,

        Give the Malwarebytes report.

        --
        Please press any key to continue the disinfection...
        1
        1. jackloup Author
          Here:

          Malwarebytes
          www.malwarebytes.com

          -Log Details-
          Scan Date: 12/11/2017
          Scan Time: 02:19
          Log File: 92f92ceb-c747-11e7-96f2-b8aeedfaf433.json
          Administrator: Yes

          -Software Information-
          Version: 3.3.1.2183
          Component Version: 1.0.236
          Update Package Version: 1.0.3233
          License: Premium

          -System Information-
          Operating System: Windows 10 (Build 15063.674)
          Processor: x64
          File System: NTFS
          User: System

          -Scan Summary-
          Scan Type: Threat Scan
          Result: Completed
          Objects Scanned: 421288
          Threats Detected: 2
          Threats Quarantined: 0
          (No malicious items detected)
          Elapsed Time: 2 min, 54 s

          -Scan Options-
          Memory: Enabled
          Startup: Enabled
          File System: Enabled
          Archives: Enabled
          Rootkits: Disabled
          Heuristic: Enabled
          PUP: Detection
          PUM: Detection

          -Scan Details-
          Processes: 0
          (No malicious items detected)

          Modules: 0
          (No malicious items detected)

          Registry Keys: 0
          (No malicious items detected)

          Registry Values: 0
          (No malicious items detected)

          Registry Data: 0
          (No malicious items detected)

          Data Streams: 0
          (No malicious items detected)

          Folders: 0
          (No malicious items detected)

          Files: 2
          Adware.Elex.ShrtCln, C:\USERS\JACKB\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No User Action, [2304], [454711],1.0.3233
          Adware.Elex.ShrtCln, C:\USERS\JACKB\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No User Action, [2304], [454711],1.0.3233

          Physical Sector: 0
          (No malicious items detected)

          (end)
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        2. Malekal_morte- Moderator
          @jackloupThese are just files in the Chrome cache.
          Your computer is not infected.
          0