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Hello everyone!
I have a browser extension on Firefox that installs itself regularly without me asking for it. It's called savebyclick1, and when it is installed, I get pop-ups that appear when I'm on Google: "coupons for google.fr"
I can't figure out if it happens when I visit a certain site, but right now I don't see it... Do you know how to prevent this installation? It's quite annoying to be honest...
Thanks in advance for your answers and have a great day!
Nicolas
I have a browser extension on Firefox that installs itself regularly without me asking for it. It's called savebyclick1, and when it is installed, I get pop-ups that appear when I'm on Google: "coupons for google.fr"
I can't figure out if it happens when I visit a certain site, but right now I don't see it... Do you know how to prevent this installation? It's quite annoying to be honest...
Thanks in advance for your answers and have a great day!
Nicolas
26 answers
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Hello,
I just retrieved Save by Click as well.
Here is my ZHP report: (deleted by moderation at the poster's request)
Thank you in advance for your help ;)
P.S.: One day I installed PDF Architect, and I never managed to get rid of it. This morning I accidentally clicked on a button and I'm wondering if it might have come from there!-
ModeratorHello Le.Steph,
Keep going on your topic:
https://forums.commentcamarche.net/forum/affich-27290338-infection-save-by-click
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Hello everyone,
Well, I uninstalled the software that had installed with PDF Creator, those tricksters..., and the folders that remained in the programs. I then reset Firefox and restarted ZHPDiag. For now, there's no trace of SaveByClick.
I'll keep you posted on any new attempts by SaveByClick to reclaim my PC!
Have a great day everyone. -
Hello everyone,
just for your information, savebyclick is back... I reset Firefox, we'll see. I'll keep you updated.
Have a good day!
Nico -
Good evening electrien 69,
I’m posting in this thread since the post I created has apparently been resolved!
Since I followed the steps you provided, I no longer have "savebyclic" (and I thank you for that), but my computer sometimes crashes on a completely blue screen.
I then have to perform a hard reboot! I think it’s related to the issue you mentioned about the restore point.
It’s strange though because I haven’t done anything special, I just followed your instructions regarding the diagnosis!
Thank you for your valuable help,
Best regards,
Quentin-
Hello,
you did the manipulations with Guillaume here
https://forums.commentcamarche.net/forum/affich-26951465-rapport-delfix-pour-suppression-definitive-de-savebyclick
ask your question on the same post :D
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Hello Electrician 69,
I have exactly the same problem and I'm taking advantage of your indications to chime in!
I launched the Delfix tool and here is the report:
I will immediately run Ccleaner, thanks a lot for your precious help
# DelFix v10.0 - Report created on 01/19/2013 at 3:29:08 PM
# Updated on 01/04/2013 by Xplode
# Username: Sony - SONY-PC
~ Activating UAC ... OK
~ Removing disinfection tools ...
~ Purging system restore ...
Deleted: RP #121 [Windows Update | 01/09/2013 10:50:22 PM]
Deleted: RP #122 [Windows Backup | 01/14/2013 5:56:47 PM]
Deleted: RP #123 [Windows Update | 01/14/2013 5:57:10 PM]
Deleted: RP #124 [Windows Update | 01/15/2013 2:00:12 AM]
Deleted: RP #125 [Windows Update | 01/16/2013 2:00:23 AM]
Deleted: RP #126 [Removed PDF Architect | 01/19/2013 2:09:43 PM]
New restore point created!
~ Resetting system settings ... OK
########## - EOF - ##########-
Hello Quentin06 :
Well, you just made a blunder!
You’ve simply deleted your system restore points!
Open a thread, and we'll see what we can do for your PC :D
Use this for help:
http://sd-1.archive-host.com/membres/up/68979205412808752/CCM/demo_creer_son_message.htm
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Great,
so in that case, all that's left is for me to wish you good surfing ;-)
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O.o°*Member, Security Contributor CCM o°.Oø¤º°'°º¤ø
=>>Breathe deeply, Write your message in proper French and clearly. It will be fine, you'll see, well, we will try!!! o°Oø -
Well, I ran CCleaner, everything seems nice and clean, SaveByClick is gone, and I think the big cleanup has been done!
Thanks for your help! -
ok,
let's move on to the next part of my previous message
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O.o°*Member, CCM security contributor o°.Oø¤º°'°º¤ø
=>>Breathe deeply, write your message in good French and clearly. It's going to be fine, you'll see, well we're trying!!! o°Oø -
Hello,
So, here is the first part, and then I run ccleaner:
# DelFix v10.0 - Report created on 01/18/2013 at 15:16:20
# Updated on 01/04/2013 by Xplode
# Username: nbattard - PE4115B5FBB45
~ Enabling UAC ... OK
~ Removing disinfecting tools ...
Deleted: C:\ZHP
Deleted: C:\Program Files (x86)\ZHPDiag
Deleted: C:\PhysicalDisk0_MBR.bin
~ Purging system restore ...
Deleted: RP #31 [Windows Backup | 12/19/2012 09:25:17]
Deleted: RP #32 [Windows Backup | 12/19/2012 09:55:13]
Deleted: RP #33 [Windows Update | 12/21/2012 10:39:52]
Deleted: RP #34 [HPSF Restore Point | 12/31/2012 07:15:00]
Deleted: RP #35 [Windows Update | 01/07/2013 07:34:16]
Deleted: RP #36 [Windows Update | 01/09/2013 08:15:59]
Deleted: RP #37 [Installed SpyHunter | 01/16/2013 19:47:07]
Deleted: RP #38 [Removed SpyHunter | 01/16/2013 20:11:55]
New restore point created!
~ Resetting system settings ... OK
########## - EOF - ########## -
ok,
we're finishing up:
/!\ Attention:
more and more programs are offering to install toolbars (pre-checked box), so don't forget to uncheck the corresponding box/boxes during installation.
In addition to this, avoid sites like 01@net (on the mend!) and Softonic, as free and open-source software is repackaged with their toolbars!
* to remove the cleaning tools
:
Download Delfix to your desktop:
HERE
or
https://www.commentcamarche.net/telecharger/securite/7111-delfix/
Check the following boxes:
=> Re-enable UAC (only for Vista, Seven, and W8)
=> Remove cleaning tools (checked by default)
=> Purge system restore
=> Reset system settings
* Then click on Run and wait during the removal process.
* When the procedures are completed, the tool will close and disappear from your desktop.
* A report is saved to the clipboard: you just need to right-click and "paste" in your next reply to send me the report.
. download Ccleaner from this address and save it to the desktop
https://www.zebulon.fr/telechargements/utilitaires/nettoyeurs/ccleaner.html
. double-click on the file to start the installation.
/!\ make sure that during installation, toolbars are not installed; if they are, uncheck the corresponding box!
/!\ Users of Vista and Windows 7: Right-click on the Ccleaner logo, "run as Administrator"
. in the language installation window, be sure to choose French and OK
. click on next
. read the license and accept
. click on next
. here, only keep checked the option to create a shortcut on the desktop and then automatically check for Ccleaner updates.
. click on install
. click on close
. double-click on the Ccleaner icon to open it
. once open, click on options and then advanced
. uncheck the option to delete only files from the Windows temp folder older than 24 hours
. click on cleaner
. click on Windows and in the advanced column
. check the first box for old perfetch data and also check the advanced box that is automatically checked, but only that one.
. click on analyze once the analysis is complete
. click on run the cleaning and on the confirmation request OK; you will need to do this again once finished; verify by pressing analyze again to make sure there’s nothing left.
. now click on registry and then on find errors
. leave everything checked and click on repair selected errors
. it will ask you to save YES
. give it a name so you can find it and save
. click on fix all selected errors and on the confirmation request OK
. it deletes and closes; you verify by restarting find errors
. return to options and re-check the box to delete only files from the Windows temp folder older than 48 hours, and in cleaner, Windows under advanced, uncheck the first box for old perfetch data.
. you can close Ccleaner
installation & cleaning tutorial:
https://www.donnemoilinfo.com/tuto/CCleaner/
* update your antivirus, run a complete scan of your PC, and let me know the results :-)
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O.o°*Member, Security Contributor CCM o°.Oø¤º°'°º¤ø
=>>Breathe deeply, write your message in good French and clearly. It's going to be fine, you'll see, we’ll try!!! o°Oø -
The pop-ups no longer appear and it hasn't reinstalled in the add-ons. I think it's good now :) Thanks!
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We can finish if you want tomorrow in the afternoon or in the evening :-)
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O.o°*Member, CCM Security Contributor o°.Oø¤º°'°º¤ø
=>> Breathe deeply, write your message in proper French and clearly. It'll go well, you'll see, well we're trying!!! o°Oø -
ok thanks! I'm not closing the discussion then. Have a great weekend everyone!
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Let the PC run for a few days, we'll finish when you come back to give news!
@ ++
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O.o°*Member, Security Contributor CCM o°.Oø¤º°'°º¤ø
=>>Breathe deeply, write your message in proper French and clearly. It will go well, you'll see, well we're trying!!! o°Oø -
ok. For now, it looks like he’s not around. I'll see if it comes back later. Thank you very much for your help!
Have a good evening
Nicolas -
do not rely on the content of the report, but on your browser
at worst, save your bookmarks,
uninstall Firefox,
manually delete its directory from your hard drive,
then reinstall it
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O.o°*Member, Security Contributor CCM o°.Oø¤º°'°º¤ø
=>>Breathe deeply, write your message in proper French and clearly. It will go well, you'll see, well we’ll try!!! o°Oø -
Yes, sorry, I could have included it in the previous response. Savebyclick is still there, in the same place. Here is its line (the only place):
SaveByClick - (.SaveByClick.) [HKLM][64Bits] -- {330AADC2-68F0-451D-A7F6-20D2E8E98F34} -
do you still have Savebyclick?
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O.o°*Member, CCM security contributor o°.Oø¤º°'°º¤ø
=>> Breathe deeply, write your message in good French and clearly. It will be fine, you'll see, well, we’ll try!!! o°Oø -
Here is the translation:
ZHPFix Report 1.3.11 by Nicolas Coolman, Updated on 30/12/2012
Registry Export File:
Run by nbattard on 16/01/2013 at 20:25:42
Windows 7 Business Edition, 64-bit Service Pack 1 (Build 7601)
========== Software(s) ==========
ABSENT Software Key: {330AADC2-68F0-451D-A7F6-20D2E8E98F34}
========== Summary ==========
1 : Software(s)
End of clean in 00mn 00s
========== Report file path ==========
C:\ZHP\ZHPFix[R1].txt - 16/01/2013 19:04:33 [2893]
C:\ZHP\ZHPFix[R2].txt - 16/01/2013 20:25:43 [495] -
relance zhpfix et colle ceci dedans :
O42 - Software: SaveByClick - (.SaveByClick.) [HKLM][64Bits] -- {330AADC2-68F0-451D-A7F6-20D2E8E98F34}
click on Go
post its report
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O.o°*Member, Security Contributor CCM o°.Oø¤º°'°º¤ø
=>>Breathe deeply, Write your message in proper French and clearly. It will go well, you’ll see, well let’s try!!! o°Oø
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