Formater windows vista

Bonjour,
Je possède un portable dell inspiron 1520 avec windows vista. Je souhaiterais formater mon ordinateur a cause de nombreux problemes comme des virus, des problemes avec mes connections internet, au démarrage, etc... Débutant en informatique, je ne sais pas trop comment faire, pouvez-vous m'aider ? dois-je utiliser les disques que j'ai eu lors de mon achat ? Merci d'avance de me repondre
Configuration: Windows Vista
Firefox 2.0.0.11

5 réponses

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  1. oui sur les dells c'est touche F12 pour acceder au menu de boot -> selectionner le lecteur cd dvd comme peripherique de demmarage->s'assurer que ton cd est bien dans le lecteur , et ->boot
    1. voila

      Logfile of Trend Micro HijackThis v2.0.2
      Scan saved at 11:33:47, on 02/08/2008
      Platform: Windows Vista (WinNT 6.00.1904)
      MSIE: Internet Explorer v7.00 (7.00.6000.16575)
      Boot mode: Normal

      Running processes:
      C:\Windows\system32\taskeng.exe
      C:\Windows\system32\Dwm.exe
      C:\Windows\Explorer.EXE
      C:\Program Files\Windows Defender\MSASCui.exe
      c:\PROGRA~1\mcafee.com\agent\mcagent.exe
      C:\Windows\OEM02Mon.exe
      C:\Windows\System32\rundll32.exe
      C:\Program Files\Java\jre1.6.0\bin\jusched.exe
      C:\Windows\sttray.exe
      C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
      C:\Program Files\McAfee\MSK\mskagent.exe
      C:\Program Files\Dell\MediaDirect\PCMService.exe
      C:\Program Files\Winamp\winampa.exe
      C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
      C:\Windows\System32\rundll32.exe
      C:\Program Files\Panicware\Pop-Up Stopper\dpps2.exe
      C:\Windows\System32\rundll32.exe
      C:\Windows\ehome\ehtray.exe
      C:\Program Files\Windows Live\Messenger\msnmsgr.exe
      C:\Program Files\Dell Support Center\bin\sprtcmd.exe
      C:\Program Files\DellSupport\DSAgnt.exe
      C:\Program Files\Windows Media Player\wmpnscfg.exe
      C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
      C:\Program Files\Digital Line Detect\DLG.exe
      C:\Windows\ehome\ehmsas.exe
      C:\Windows\system32\wbem\unsecapp.exe
      C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
      C:\Program Files\Windows Mail\WinMail.exe
      c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
      c:\program files\mcafee\msc\mcuimgr.exe
      C:\Program Files\Mozilla Firefox\firefox.exe
      c:\program files\mcafee\msc\mcupdui.exe
      C:\Program Files\Winamp\winamp.exe
      C:\Windows\system32\wuauclt.exe
      C:\Program Files\Spyware Doctor\SDTrayApp.exe
      C:\Program Files\Internet Explorer\IEUser.exe
      c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
      C:\Users\JB\Desktop\HiJackThis.exe

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.fr/?gws_rd=ssl
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = https://www.google.fr
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = https://www.bing.com/?toHttps=1&redig=5FC791212101479BAFBE1A679848B1AF
      R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.msn.com/fr-fr/?ocid=iehp
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
      R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer fourni par Dell
      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
      O1 - Hosts: ::1 localhost
      O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
      O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
      O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
      O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
      O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
      O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
      O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
      O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
      O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
      O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "c:\Program Files\Java\jre1.6.0\bin\jusched.exe"
      O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
      O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
      O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
      O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
      O4 - HKLM\..\Run: [ECenter] c:\dell\E-Center\EULALauncher.exe
      O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
      O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
      O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
      O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
      O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\Program Files\Panicware\Pop-Up Stopper\dpps2.exe"
      O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
      O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
      O4 - HKLM\..\Run: [Don't Panic!] "C:\PROGRAM FILES\PANICWARE\DON'T_PANIC_FR!\DP.EXE"
      O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
      O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
      O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
      O4 - HKCU\..\Run: [mubvajtiyn] c:\users\jb\appdata\local\mubvajtiyn.exe mubvajtiyn
      O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
      O4 - Global Startup: BTTray.lnk = ?
      O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
      O4 - Global Startup: Lancement rapide d'Adobe Reader.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
      O8 - Extra context menu item: Envoyer au périphérique &Bluetooth... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
      O8 - Extra context menu item: Envoyer l'&image au périphérique Bluetooth... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
      O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
      O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
      O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
      O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
      O13 - Gopher Prefix:
      O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
      O20 - Winlogon Notify: avgwlntf - C:\Windows\SYSTEM32\avgwlntf.dll
      O23 - Service: McAfee Application Installer Cleanup (0208561217666018) (0208561217666018mcinstcleanup) - McAfee, Inc. - C:\Windows\TEMP\020856~1.EXE
      O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
      O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
      O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
      O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
      O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
      O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
      O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
      O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
      O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
      O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
      O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
      O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
      O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
      O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
      O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
      O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
      O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
      O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
      O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
      O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
      O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
      O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
      O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\STacSV.exe
      O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
      O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
      1. mac afee, avg et avg anti spyware, spyware doctor.
        1. et avast aussi il me semble ? bon deja effectivement je croit avoir vu un truc un peu malsain mais je laisse ca aux initiés ...
          mais avoir plusieurs antivirus sur un meme pc c'est pas bon DU TOUT ...bien au contraire ....
          on va attendre AMD64 il t'expliquera ca mieux que moi ...