Probleme desinstallation windows media player
raro
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zouzounne -
zouzounne -
Bonjour,
depuis quelques jours mon windows media player 11 ne fonctionne pas très bien, lorsque je veux changer de morceaux il met beaucoup de temps à lire le morceau choisi.
j'ai donc voulu supprimer windows media player pour le réinstaller et voila ce que j'ai fait:
panneau de configuration
ajout suppression de programmes
suppression des mises à jour
et lorsque j'ai voulu supprimer window media player j'ai eu cette réponse:
"The windows media format runtime will be rolled back to the previous version that was on your computer.Do you want continue?"
j'ai clicker sur "yes" et la j'ai eu une fenetre intitulé " Fenêtre Windows Media Format Runtime" avec le contenu suivant:
" Setup cannot continue
One or more of the following problems has occurred during setup
Program dependencies are blocking rollback
The following programs depend on this version of windows media format runtime to rue properly and must be removed before you roll back to the previous version of the windows media format runtime.
Setup will exit without making any changes to your computer "
Je n'arrive donc pas à desinstaller l'application, j'ai essayé en réinstallant sans désinstaller et cela ne marche pas
que dois-je faire? je vous remercie d'avance pour vos suggestions
depuis quelques jours mon windows media player 11 ne fonctionne pas très bien, lorsque je veux changer de morceaux il met beaucoup de temps à lire le morceau choisi.
j'ai donc voulu supprimer windows media player pour le réinstaller et voila ce que j'ai fait:
panneau de configuration
ajout suppression de programmes
suppression des mises à jour
et lorsque j'ai voulu supprimer window media player j'ai eu cette réponse:
"The windows media format runtime will be rolled back to the previous version that was on your computer.Do you want continue?"
j'ai clicker sur "yes" et la j'ai eu une fenetre intitulé " Fenêtre Windows Media Format Runtime" avec le contenu suivant:
" Setup cannot continue
One or more of the following problems has occurred during setup
Program dependencies are blocking rollback
The following programs depend on this version of windows media format runtime to rue properly and must be removed before you roll back to the previous version of the windows media format runtime.
Setup will exit without making any changes to your computer "
Je n'arrive donc pas à desinstaller l'application, j'ai essayé en réinstallant sans désinstaller et cela ne marche pas
que dois-je faire? je vous remercie d'avance pour vos suggestions
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1 réponse
Bonjour,
Je crois que cela peut vous aider:
1.Disconnect any portable music or video devices that might be attached to your computer. For more information, see Issues with devices after removing Windows Media Player.
2.In Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.
3.At the top of the list, select the Show updates check box.
4.In the Windows XP - Software Updates section, click Windows Media Player 11, and then click Change/Remove.
5.In each of the two confirmation dialog boxes that appear, click OK.
6.When the rollback process is complete (it might take several minutes to complete), click Restart.
7.In Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.
8.At the top of the list, select the Show updates check box.
9.In the Windows XP - Software Updates section, click Windows Media Format 11 Runtime, and then click Change/Remove. If you installed a non-US English version of Windows Media Player 11, the instructions in the dialog boxes that are mentioned in steps 9, 10, and 11 might appear in English.
10.In the first confirmation dialog box that appears, click OK.
11.In the second confirmation dialog box that appears, select the Do you want to continue with the rollback? check box, and then click OK.
12.When the rollback process is complete (it might take several minutes to complete), click Restart.
13.In Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.
14.Click Microsoft User-Mode Driver Frameworks Feature Pack 1.0, and then click Remove.
15.Follow the instructions that appear in the Software Update Removal Wizard. If the Wudf01000 confirmation dialog box appears, click Yes to continue. When the software removal process is complete (it might take several minutes to complete), click Finish.
Je crois que cela peut vous aider:
1.Disconnect any portable music or video devices that might be attached to your computer. For more information, see Issues with devices after removing Windows Media Player.
2.In Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.
3.At the top of the list, select the Show updates check box.
4.In the Windows XP - Software Updates section, click Windows Media Player 11, and then click Change/Remove.
5.In each of the two confirmation dialog boxes that appear, click OK.
6.When the rollback process is complete (it might take several minutes to complete), click Restart.
7.In Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.
8.At the top of the list, select the Show updates check box.
9.In the Windows XP - Software Updates section, click Windows Media Format 11 Runtime, and then click Change/Remove. If you installed a non-US English version of Windows Media Player 11, the instructions in the dialog boxes that are mentioned in steps 9, 10, and 11 might appear in English.
10.In the first confirmation dialog box that appears, click OK.
11.In the second confirmation dialog box that appears, select the Do you want to continue with the rollback? check box, and then click OK.
12.When the rollback process is complete (it might take several minutes to complete), click Restart.
13.In Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.
14.Click Microsoft User-Mode Driver Frameworks Feature Pack 1.0, and then click Remove.
15.Follow the instructions that appear in the Software Update Removal Wizard. If the Wudf01000 confirmation dialog box appears, click Yes to continue. When the software removal process is complete (it might take several minutes to complete), click Finish.
merci