Battery connected but not charging

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jojo971 -  
 Tak -
Hello,

I just bought a HP PAVILION DV6000 laptop with Vista.

The problem is that I plug in the battery but it doesn't charge; it says plugged in, not charging.

I saw on a forum that someone had the same issue and that they updated the BIOS and now it works fine;

I've never done a BIOS update and I don't want to mess up my laptop.

I also don't want to return my laptop as it took me 2 months to receive it instead of one week.

Thank you for your tips and other advice.

Referring to this discussion

65 answers

Anonymous user
 
Hi,

I have a Sony Vaio that I just bought a few days ago and I had exactly the same problem. My charge stops at 80%. On Windows 7, I think it's just a matter of settings.

For Sony users:

Go to the Vaio Control Center, Power Management and uncheck the box to enable battery maintenance function.

For other brands, on Windows 7, there should be a control center for the computer.

Good luck !!
4
Patong CG
 
Thank you very much, it works.
0
ablain Posted messages 21 Status Member 1
 
Hi,

What worked for me (Alienware M17x, Win7) is, while the laptop is running, to unplug the power supply, remove the battery, and then press the power button for 10-15 seconds.

Then you plug the power supply back in and restart.

By the way, this was recommended to me by Alienware support... and it works!!!
3
piark
 
It's strange, but it resembles the power management issues on MacBook Pro.
I would be tempted to say that it's a problem specific to Intel machines because I have a LENOVO laptop that had this issue. Following the reset procedure worked (the laptop was new and could only run on mains power, it's unlikely the battery gave out so soon).
On Mac, it does the same thing; sometimes the battery doesn't charge, and you have to reset the PRAM (or whatever it's called) with power on startup and I can't remember which key.

Is there possibly a bug in the Intel chipsets by any chance???
3
gtzv6
 
My problem was just that I wasn't patient enough; my phone has to drop below 90 or 85% before it starts charging.
2
Guest
 
The battery charges when I unplug it, but it still doesn't charge.
2
carobattery
 
Personally, I had the same problem; the PC told me that the battery was connected but not charging. I just removed the battery and put it back in place, and the problem was solved. There you go! ;)
1
Stiti
 
On my side, I tried everything that was written in the various blogs/forums. The laptop (Toshiba Satellite with Vista OS) only charged when it was turned off. The power supply was giving its 19 volts, but there was a small notch on the connector that I thought was insignificant. I tried another power supply from a friend and it started charging immediately even while in use. I ordered another power supply on EBAY for $6 and everything is fine now...
1
dcqwerty
 
On Packard Bell, a BIOS backup is necessary without changing any settings!!!!!
1
Toni77
 
I don't have Vista. I'm on Windows 7. I had the same problem. I have a laptop and I was getting the same message "plugged in, not charging." I don't know if my power outlet is faulty. I removed my battery, plugged it into another outlet, and my battery finally started charging. I hope it wasn't anything serious.
1
syldu25 Posted messages 4 Registration date   Status Member Last intervention   200
 
I don't know if this will help you, but I had the same problem on an Acer
you turn on your computer on mains power, then unplug it and turn it off, remove the battery, and press the power button for 30 seconds or more, then put the battery back in, plug it back into the mains, and turn your computer back on; normally, you will have the charging indicator back on.
1
louloudu76
 
Thank you, you were also a great help to me, it worked very well! :)
0
ambros leroi Posted messages 25 Status Member
 
I have an Acer 725 but it's not working. Is there another option?
0
sicasica Posted messages 8 Status Member 1
 
I had the same problem last night: I unplugged everything and turned off my computer
then the next day it was the same thing, so I unplugged, replugged, etc... then I let my charger rest for about an hour and then I started doing a bit of anything *-*
(removing the battery, putting it back, trying another outlet, unplugging everything, you get the idea) and poof, it works again :D and I also have a Packard Bell 17" (EasyNote LM) by the way there is no "On/Off" button on the battery or anything like that, anyway I hope I've helped you ;)
1
Anonymous user
 
Thanks, it worked on the first try.
1
D4RK3V1LBL00DZz
 
I've been having the same kind of problem since the Windows update on 08/22/2013. I posted on the HP forum since my PC is an HP ProBook 4530s, but it seems they have forgotten about me... Here’s the link for those who want to take a look. That being said, the solution has still not been found; they simply left me for dead... Thanks HP

http://h30478.www3.hp.com/t5/Ordinateurs-portables-Mat%C3%A9riel/HP-ProBook-4530s-voyant-batterie-clignote/m-p/285728/highlight/false#M27221
1
Sylvainedusud
 

So my HP doesn't charge when it's on. I've, of course, tried all your methods: I changed the battery, which is new, changed the charger, changed the power cable inside, and it's still the same. So tell me, how do we fix this? I'm out of solutions... thank you.

1
koukou
 
Hello,
I don't understand why you don't want to flash your machine's BIOS, it won't affect your hard drive and it won't crash your computer,
it will just fix the problem if there's an issue with power management on the motherboard, so go ahead and do it.
0
ouzzin Posted messages 292 Status Member 29
 
how to flash the BIOS
0
sabou
 

How to update the BIOS on HP please??? Thank you in advance.

0
kidikoi
 
a failed BIOS flash often means a dead PC...
0
lafouille
 
Hello,
I have an HP ZV6000 pavilion, it's not very young, 3 years old.
It's all in the troubleshooting system, but effective. Since this morning, my battery "was impossible to charge."
Now it's charging, but still no info on the battery type or the charge percentage. I'll leave it and see. When you look at the price of batteries, plus a charger (because I had the shielding of the charging cable cut at the charging port, which I repaired).
But since this charging issue, (actually I thought I was on AC power and I was on battery, and sometimes the cable made contact and charged the battery) and once the problem was fixed, it charged a maximum of 78% and indicated end of charge (no more charging light).
0
f6fcs
 
The battery only starts to charge when below the 95% threshold in order to avoid stressing it too often. It's a way to extend its lifespan a bit longer. I don't know if all laptops are affected, but that's the case for mine, an Asus X73SL. Regards.
0
Pasautop
 
Good evening,

I have a Dell Vostro 1500 that works very well, but it is now two and a half years old, and the battery is gradually dying. In fact, I found the drop in performance too abrupt to be "natural" (a 50% loss of autonomy overnight or almost, and a friend who has the Vostro 1700 bought at the same time had the same surprise...).

But the problem that bothers me the most is different, because for about a week now, the battery indicator is flashing orange, and the battery doesn't charge to 100% under Windows (7)...
I tried the suggested technique, removing the battery while running.. it didn’t change anything... I'm starting to worry, as each day the percentage reached is decreasing... it was at 92% this morning, now it's at 82% :s
Apparently my charger works well, tested on other similar Dell laptops.

If anyone has another idea, I’m all ears...

Thanks in advance!
0
buni
 
Hello. My HP Pavilion laptop was working perfectly fine, but tonight when I tried to charge it, nothing happened; it doesn’t even have enough battery left to turn on, so I really don’t know what to do. Please help me.
0
nini33800
 
me too, it's an HP Pavilion help me I plugged in my charger and it says 'Plugged In, Not Charging'
0
zapato > nini33800
 
Hi, I have a Dell Inspiron and I have the same "plugged in, not charging" issue... I’ve tried restarting, removing the battery, checking the options and I haven’t seen anything at all :(
The big problem is that my battery is at 0% so if I unplug the charger, it just shuts off...
Would changing the battery solve the problem?
Thanks in advance

Config: Windows Vista
FF 3.6

Dell Inspiron 1525
0
zapato > zapato
 
Hi,

I’m reposting a comment to add to the previous one.
After contacting Dell's customer service and doing several troubleshooting steps with them, they told me that the problem was with the charger. Since I’m still under warranty, they sent me a new one. I just plugged it in and my battery is working again :)
I hope this helps you

See you soon
0
mikz92 Posted messages 31 Status Member 31
 
The method:

 1. Turn off your computer normally (Start, Shutdown) 2. Remove the battery from the computer and unplug the charger. 3. Press and hold the power button for 20 to 25 seconds. 4. Reinsert your battery, then plug your charger back in. 5. Turn your computer on normally. 6. The problem is solved ;)
0
SYLVIE
 
I don't know what's wrong! What I've noticed is that the battery is still charging, but very slowly (1% in 3 days!)
Can someone help me? I have a Dell Inspiron 1520, Vista.
0
Mastfon
 
1. Disconnect the battery, with the PC powered on and plugged in.
2. The PC will turn off, restart it.
3. Check that there is a red cross at the battery connection point.
4. Reinsert the battery in its place.
5. If the PC turns off, restart it and you're good to go.

I just did it following soyooz's advice.

Mastfon
0
Yaniv
 
How do you expect the PC to shut down if the cord is still plugged in?
0