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E-01 error on EPSON XP-305 printer

prlabeille -  

Hello,

We have an E-01 error that we cannot resolve on our EPSON XP-305 printer.

What is curious is that it theoretically seems to be a paper jam error, and there hasn’t been one, at least not directly. We started a print of a large number of pages, it printed only a small number, then stopped printing. After a very long moment it resumed printing, without issue, to the end, and it was only the next time we tried to turn it on that the error appeared.

We have obviously checked that there is no jam, read the startup guide which offers no solution, we read that you should reset the printer by pressing the power button and the info button, which may work on some EPSON models, but this one does not have an info button. We connected the printer by cable to the computer and relaunched the installation CD, hoping that a new pairing might change things, but that doesn’t work, there is something that is no longer up to date, and it directs us to the EPSON website, which also offers no solution…

We would like to know what can be done given that it is really the printer’s screen that goes into error mode as soon as it is turned on, there is no way to access modification options of the printer, updates, or others via the computer.

1 answer

  1.  MPMP10

    Hello,

     it's really the printer's screen that goes into error mode as soon as it's powered on

    For this type of problem, human intervention is required, either a bad contact (try tapping a bit around the screen…) or a defective component.

    0