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Unable to open a link on phone

le013 Posted messages 1 Registration date   Status Member Last intervention   -  
HelpiOS Posted messages 8464 Registration date   Status Moderator Last intervention   -

I am doing a search on Google from a Samsung phone. The results display, and if I click on a link, I get the message: unable to open this link.

If I search for YouTube or Google Maps, everything works.

I have turned the phone off and on again, reprogrammed the Wi-Fi code, and with a tablet, the same search works: it works, I don't know how to check the browser.

Thank you for your help.

Léopold

1 answer

  1.
    HelpiOS Posted messages 8464 Registration date   Status Moderator Last intervention   11 949
     

    Hello,

    Check if Google Chrome is not disabled by going to Settings > Apps > Google Chrome. If you see the "Enable" option, click on it.

    If it is enabled, go to Settings > Apps > Default apps > Browser app and select Chrome.

    Finally, check if there are any updates for Chrome available through the Play Store.

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